Innofactor MDRaaS vs Recon InfoSec
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Recon InfoSec is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Recon InfoSec serves SMB, Mid-market, and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for Recon InfoSec (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Recon InfoSec is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Recon InfoSec serves SMB, Mid-market, and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for Recon InfoSec (Endpoint, Cloud, SaaS, Identity, Network).
Innofactor MDRaaS (Microsoft-ecosystem) and Recon InfoSec (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke... or Recon InfoSec's recon infosec is a strong fit for buyers who want managed security operations with broad integrat....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | Organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Approval required | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | Recon InfoSecTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | LimaCharlieCrowdStrikeSentinelOneCarbon BlackBitdefender GravityZoneBlackBerry CylanceSophosTrend MicroSymantecQualys EDRRSA NetWitness EDR Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | SplunkSumo LogicStellar CyberAlienVaultArcSightGoogle ChronicleDevoElasticExabeamFortiSIEMIBM QRadarLogPointLogRhythmLogz.ioRapid7 InsightIDRRSA NetWitness |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | Custom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Custom pricing. No public per-user or per-endpoint price found. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Custom pricing. No public price bands, per-user pricing or minimums found. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | Recon MDR appears closer to full managed security operations than a narrow endpoint-only MDR SKU, so buyers should confirm the modules included in the quoted scope.. No public contractual SLA or service-credit table was found.. Default autonomous response actions are not published. Confirm which actions Recon can take without approval.. Physical SOC locations, analyst count and raw data export terms are not public. |
| Data portability | Full | Partial |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Custom |
| Channels | EmailPhonePortal | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | Not published as a standard timeline. |
| Industry focus | Public SectorFinancial ServicesTechnology | Financial ServicesHealthcareOil and GasManufacturingUtilitiesGovernmentEducationConstructionRetail |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | Recon publishes a +97 NPS claim, customer testimonials, logos and public practitioner/community signals around OpenSOC, SOC X and Thursday Defensive. Independent third-party review volume is limited: no meaningful G2 or Gartner MDR review profile was found in this pass. Public community signal is sparse, so buyer validation should lean on references and proof-of-value work. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | SOC 2 Type II |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | AICPA SOC 2 Type IITIPS Awarded VendorTexas DIR Approved Vendor |
| Founded | 2000 | 2018 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and Recon InfoSec?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Recon InfoSec is a Pure-play MDR that is technology-agnostic (works with your existing tools). Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 5 for Recon InfoSec.
How do Innofactor MDRaaS and Recon InfoSec differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. Recon InfoSec supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Innofactor MDRaaS and included with Recon InfoSec.
How does Innofactor MDRaaS pricing compare to Recon InfoSec?
Innofactor MDRaaS pricing: Not published. Recon InfoSec pricing: Custom pricing. No public per-user or per-endpoint price found.. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with Recon InfoSec: Recon MDR appears closer to full managed security operations than a narrow endpoint-only MDR SKU, so buyers should confirm the modules included in the quoted scope.; No public contractual SLA or service-credit table was found..
Should I choose Innofactor MDRaaS or Recon InfoSec?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose Recon InfoSec if: organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. Recon InfoSec is not ideal for buyers requiring public pricing before engaging sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.