Innofactor MDRaaS vs r-tec IT Security
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. r-tec IT Security is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; r-tec IT Security serves Mid-market and Enterprise.
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. r-tec IT Security is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; r-tec IT Security serves Mid-market and Enterprise.
Innofactor MDRaaS (Microsoft-ecosystem) and r-tec IT Security (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke... or r-tec IT Security's r-tec mdr fits german buyers that need 24x7 detection, incident-response depth and a path to ot mdr.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Approval required | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | r-tec IT SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrikeMicrosoft Defender XDR |
| SIEM integrations | Microsoft Sentinel | Exabeam Microsoft Sentinel |
| Coverage | EPEndpoint: Optional add-onCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | + Optional | ~ Limited |
| Cloud workloads | ~ Limited | Not offered |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | Not offered | Not offered |
| Network | + Optional | ~ Limited |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Microsoft Sentinel cost depends on data ingestion, retention, analytics tiers and related Azure services.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. |
| Data portability | Full | Partial |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Basic, Premium, Custom |
| Channels | EmailPhone | EmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | Europe |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. |
| Industry focus | Public Sector | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | ISO 27001ISO 9001KRITISGDPR |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification |
| Founded | 2000 | 1996 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Innofactor MDRaaS and r-tec IT Security?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Innofactor MDRaaS offers Not disclosed, r-tec IT Security offers ≤1 hour.
How do Innofactor MDRaaS and r-tec IT Security differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Innofactor MDRaaS and included with r-tec IT Security.
How does Innofactor MDRaaS pricing compare to r-tec IT Security?
Innofactor MDRaaS pricing: Not published. r-tec IT Security pricing: Not published. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00..
Should I choose Innofactor MDRaaS or r-tec IT Security?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.