Innofactor MDRaaS vs Optiv
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Optiv is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Optiv serves Mid-market and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for Optiv (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Optiv is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Optiv serves Mid-market and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for Optiv (Endpoint, Cloud, SaaS, Identity, Network).
Innofactor MDRaaS (Microsoft-ecosystem) and Optiv (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke... or Optiv's optiv mdr is strongest when the buyer already has a complex stack and wants mdr as part of soc mo....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | Enterprises with a multi-vendor security stack that want a managed layer without replacing core tools |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Approval required | 4/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Enterprises with a multi-vendor security stack that want a managed layer without replacing core tools
- Price
- Custom quote
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | OptivTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | Multi-vendor EDRCrowdStrikeSentinelOne Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | Google Security Operations |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateContainDisable accountsCustom playbooks |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Custom enterprise pricing, with analyst coverage, Google Security Operations data processing, log management, data retention, active-defense hours and optional TAM/manual hunting scoped by environment. Optiv/KuppingerCole materials describe a data-processed pricing model. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | Optiv MDR is built for complex environments; buyers should model Google Security Operations ingestion and retention volume before comparing it with per-endpoint MDR quotes.. The service can manage many existing tools, but those EDR, identity, cloud and network tools remain separate licensing costs.. Active defense is described as 40 hours per year. Clarify the hourly rate and escalation path once that allocation is consumed.. TAM and custom manual threat hunting are optional components, not baseline inclusions.. No public price floor, public SLA or breach warranty was found. |
| Data portability | Full | Partial |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Annual, Multi-year, Custom |
| Channels | EmailPhonePortal | PortalEmailPhone |
| Data access | Full query access | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North America |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | Not published. Scope depends on data sources, Google Security Operations setup, detection content and SOAR playbook integration. |
| Industry focus | Public SectorFinancial ServicesTechnology | Financial ServicesHealthcareManufacturingRetailTechnologyPublic Sector |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | Optiv has strong brand recognition as a large cyber advisory and technology-services firm, but MDR-specific peer review volume is thinner than for MDR-first vendors. Gartner Peer Insights lists Optiv reviews in managed security services rather than a separate high-volume MDR product page. Reddit discussion is mostly about Optiv as a reseller and services firm, not day-to-day MDR operations. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | SOC 2ISO 27001PCI DSSHIPAAHITRUSTNIST CSFCMMC |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | Optiv publishes support for compliance programs including SOC 2, ISO 27001, PCI DSS, HIPAA, HITRUST, NIST CSF and CMMC. Specific MDR service audit-scope documents require buyer validation. |
| Founded | 2000 | 2015 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | Optiv states 12 months of hot storage is available for on-demand access. Longer retention terms are not publicly described. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and Optiv?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Optiv is a Services firm that is technology-agnostic (works with your existing tools). Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 5 for Optiv.
How do Innofactor MDRaaS and Optiv differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. Optiv supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does Innofactor MDRaaS pricing compare to Optiv?
Innofactor MDRaaS pricing: Not published. Optiv pricing: Not published. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with Optiv: Optiv MDR is built for complex environments; buyers should model Google Security Operations ingestion and retention volume before comparing it with per-endpoint MDR quotes.; The service can manage many existing tools, but those EDR, identity, cloud and network tools remain separate licensing costs..
Should I choose Innofactor MDRaaS or Optiv?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose Optiv if: enterprises with a multi-vendor security stack that want a managed layer without replacing core tools. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. Optiv is not ideal for sMBs wanting simple per-endpoint MDR pricing.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.