Innofactor MDRaaS vs NTT Security Holdings
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. NTT Security Holdings is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; NTT Security Holdings serves Mid-market and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for NTT Security Holdings (Endpoint, Cloud, Identity, Network, OT/ICS).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. NTT Security Holdings is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; NTT Security Holdings serves Mid-market and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for NTT Security Holdings (Endpoint, Cloud, Identity, Network, OT/ICS).
Innofactor MDRaaS (Microsoft-ecosystem) and NTT Security Holdings (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke... or NTT Security Holdings's global soc coverage, ot/ics monitoring, and threat intelligence from 40% of global ip prefixes.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | Global enterprises needing follow-the-sun SOC coverage across NA, Europe, and APAC |
| Price | Custom quote | SamurAI XDR SaaS: $3.33/endpoint/mo; MDR custom |
| Response authority | 0/6 actions · Approval required | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Global enterprises needing follow-the-sun SOC coverage across NA, Europe, and APAC
- Price
- SamurAI XDR SaaS: $3.33/endpoint/mo; MDR custom
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | NTT Security HoldingsTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrike Falcon InsightMicrosoft Defender for EndpointVMware Carbon Black CloudFortinet FortiEDRTrellix Endpoint Security |
| SIEM integrations | Microsoft Sentinel | Fortinet FortiAnalyzer |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Covered |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | Isolate |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not published | Not published. MDR is custom quoted. Vendor-published SamurAI XDR SaaS (self-service, not MDR): $3.33/endpoint/month. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | + Optional |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤30 minutes |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Custom quoted based on environment size, coverage areas, and service components. Note: SamurAI XDR SaaS (a self-service product, not MDR) is $3.33/endpoint/month. MDR pricing is not published. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | Incident response is NOT included in base MDR. Requires a separate retainer with separate pricing.. SamurAI Endpoint Agent and Network Traffic Analyzer are add-ons, not included in base service. Clarify which components are in your quote.. Gartner reviewers consistently cite NTT as expensive relative to competitors.. Alert severity over-classification reported by customers, leading to unnecessary after-hours calls for already-blocked threats.. New log source integrations can take significant development time according to customer reviews.. Analysis quality and portal flexibility vary by SOC region per Gartner feedback. |
| Data portability | Full | Partial |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Annual, Multi-year |
| Channels | EmailPhonePortal | EmailPortalPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | Official docs show ~16 days (2-day portal activation, 14-day orientation). NTT markets 'less than one week' but typical deployments are longer. |
| Industry focus | Public SectorFinancial ServicesTechnology | ManufacturingIndustrialFinancial ServicesEnergyHealthcareGovernmentTelecommunications |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | Gartner Peer Insights 4.4/5 (21 reviews). NTT DATA (parent group) ranked second by revenue in Gartner Market Share Analysis for Managed Security Services Worldwide 2022. Reviewers praise responsiveness, team continuity, and global reach. Recurring complaints: expensive pricing, alert severity over-classification, and inconsistent analysis quality across SOC regions. Very limited Reddit/community discussion. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | ISO 27001SOC 2 |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | ISO 27001SOC 2ISAE 3000 |
| Founded | 2000 | 2000 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | 12 months standard retention for security incident data |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and NTT Security Holdings?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). NTT Security Holdings is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Innofactor MDRaaS offers Not disclosed, NTT Security Holdings offers ≤30 minutes. Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 5 for NTT Security Holdings.
How do Innofactor MDRaaS and NTT Security Holdings differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. NTT Security Holdings supports 1 autonomous actions (endpoint isolation) and approval is configurable.
How does Innofactor MDRaaS pricing compare to NTT Security Holdings?
Innofactor MDRaaS pricing: Not published. NTT Security Holdings pricing: Not published. MDR is custom quoted. Vendor-published SamurAI XDR SaaS (self-service, not MDR): $3.33/endpoint/month.. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with NTT Security Holdings: Incident response is NOT included in base MDR. Requires a separate retainer with separate pricing.; SamurAI Endpoint Agent and Network Traffic Analyzer are add-ons, not included in base service. Clarify which components are in your quote..
Should I choose Innofactor MDRaaS or NTT Security Holdings?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose NTT Security Holdings if: global enterprises needing follow-the-sun SOC coverage across NA, Europe, and APAC. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. NTT Security Holdings is not ideal for sMBs wanting transparent pricing and self-service onboarding.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.