InfoGuard vs Telefónica Tech
InfoGuard and Telefónica Tech are both Services firms that work with your existing tools. InfoGuard targets Mid-market and Enterprise organizations, while Telefónica Tech serves SMB, Mid-market, and Enterprise. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 3 for Telefónica Tech (Endpoint, Cloud, Network).
Buyer brief
InfoGuard and Telefónica Tech are both Services firms that work with your existing tools. InfoGuard targets Mid-market and Enterprise organizations, while Telefónica Tech serves SMB, Mid-market, and Enterprise. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 3 for Telefónica Tech (Endpoint, Cloud, Network).
InfoGuard offers broader coverage (4 surfaces vs. 3). Telefónica Tech may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Swiss, German and Austrian buyers that want MDR from DACH-based SOCs | Organizations with operations in Spain, UK, or Latin America wanting regional SOC presence |
| Price | Custom quote | SMB Spain/Chile: EUR 3.99-8.99/user/mo + site fees |
| Response authority | 1/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Swiss, German and Austrian buyers that want MDR from DACH-based SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Organizations with operations in Spain, UK, or Latin America wanting regional SOC presence
- Price
- SMB Spain/Chile: EUR 3.99-8.99/user/mo + site fees
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | InfoGuardTECH-AGNOSTIC | Telefónica TechTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint telemetry | CrowdStrike FalconPalo Alto Cortex XDR |
| SIEM integrations | Customer log sources | CrowdStrike Falcon Next-Gen SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateContainCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Vendor-published EUR 3.99-8.99/user/month for SMB tiers (Spain/Chile only). Enterprise pricing not published. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | + Optional |
| SaaS apps | ~ Limited | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤4 hours |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. InfoGuard does not publish MDR package pricing. | Tiered by segment. SMB (Tu Empresa Segura, Spain/Chile only): basic at EUR 3.99/user/month, advanced at EUR 5.99/user + EUR 99/site, premium at EUR 8.99/user + EUR 160/site. Enterprise NextDefense MDR: custom-quoted. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Named autonomous response actions are not published, so response authority should be written into the contract.. InfoGuard offers both Managed SOC and Co-Managed SOC, so buyer-side staffing and responsibility can vary by model.. Data can stay at the customer premises or in Swiss data centres, which may change architecture and retention cost.. Incident Response Retainer exists as a separate offer, so buyers should confirm exactly what incident-response work is included in MDR. | Tu Empresa Segura SMB pricing (EUR 3.99/month) only available in Spain and Chile. Not offered globally.. Enterprise NextDefense MDR pricing not published. Expect custom quotes with limited negotiation leverage due to sparse public benchmarks.. Primary EDR integration is CrowdStrike. Palo Alto Cortex XDR is supported, but other EDR platforms may have limited or no integration.. Telefonica parent company suffered a data breach in January 2025 (Hellcat ransomware, 2.3GB leaked). Ask about security posture improvements.. DFIR may be a separate retainer depending on tier. Clarify what incident response is included in base MDR. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed SOC, Co-Managed SOC, Incident Response Retainer | Annual |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | EuropeNorth AmericaLatin America |
| Onboarding | InfoGuard's Cyber Defence brochure states 4 weeks for structured SOC onboarding. Buyers should confirm which log sources, sensors and response playbooks are included in that onboarding scope. | Not published |
| Industry focus | Financial ServicesInsuranceManufacturingEnergyHealthcareRetailService ProvidersPublic Sector | TelecommunicationsFinancial ServicesEnergy & UtilitiesManufacturingGovernmentHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on InfoGuard's Swiss and German SOC delivery, 90+ SOC and CSIRT experts, open XDR platform, data-residency options and incident-response credentials. Buyers should validate pricing, response authority, named integrations and exact co-managed responsibilities directly. | Ranked #2 on MSSP Alert Top 250 Global MSSPs (2023). IDC MarketScape 'Major Player' for European MDR (2024). Included in Forrester Wave for European MSS (Q3 2022). Almost no English-language reviews on G2, Gartner Peer Insights, or Reddit. Strong brand in Spain and Latin America, largely unknown in North American MDR market. Parent company Telefonica suffered a data breach in January 2025 (Hellcat ransomware group). |
| Compliance | ISO 27001ISAE 3000 Type 2GDPRSwiss DSG | ISO 27001GDPR |
| Certifications | ISO/IEC 27001:2022ISO 14001ISAE 3000 Type 2-audited Cyber Defence CenterBSI-qualified APT Response service providerFIRST member | ISO 27001Nozomi Networks MSSP ElitePalo Alto Networks XMDR certified partner |
| Founded | 2001 | 2013 |
| Data retention | InfoGuard says data is stored exclusively at the customer's premises or in its redundant data centres in Switzerland. No standard public MDR retention period was found. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between InfoGuard and Telefónica Tech?
InfoGuard is a Services firm that is technology-agnostic (works with your existing tools). Telefónica Tech is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: InfoGuard offers Not disclosed, Telefónica Tech offers ≤4 hours. InfoGuard covers 4 attack surfaces in base pricing vs. 3 for Telefónica Tech.
How do InfoGuard and Telefónica Tech differ in response capabilities?
InfoGuard supports 1 autonomous actions (custom playbooks) and approval is configurable. Telefónica Tech supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does InfoGuard pricing compare to Telefónica Tech?
InfoGuard pricing: Not published. Telefónica Tech pricing: Vendor-published EUR 3.99-8.99/user/month for SMB tiers (Spain/Chile only). Enterprise pricing not published.. Watch for with InfoGuard: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Named autonomous response actions are not published, so response authority should be written into the contract.. Watch for with Telefónica Tech: Tu Empresa Segura SMB pricing (EUR 3.99/month) only available in Spain and Chile. Not offered globally.; Enterprise NextDefense MDR pricing not published. Expect custom quotes with limited negotiation leverage due to sparse public benchmarks..
Should I choose InfoGuard or Telefónica Tech?
Choose InfoGuard if: swiss, German and Austrian buyers that want MDR from DACH-based SOCs. Choose Telefónica Tech if: organizations with operations in Spain, UK, or Latin America wanting regional SOC presence. InfoGuard is not ideal for buyers that need public MDR pricing before sales. Telefónica Tech is not ideal for north American organizations wanting a provider with strong US market presence and peer reviews.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.