InfoGuard vs Secureworks
InfoGuard and Secureworks are both Services firms that work with your existing tools. InfoGuard targets Mid-market and Enterprise organizations, while Secureworks serves Mid-market and Enterprise.
Buyer brief
InfoGuard and Secureworks are both Services firms that work with your existing tools. InfoGuard targets Mid-market and Enterprise organizations, while Secureworks serves Mid-market and Enterprise.
Both providers target similar markets. Compare their specific response actions, communication channels, and pricing structure to find the better fit for your environment.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Swiss, German and Austrian buyers that want MDR from DACH-based SOCs | Enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR |
| Price | Custom quote | Buyer benchmark: median $91,350/yr |
| Response authority | 1/6 actions · Configurable | 4/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Swiss, German and Austrian buyers that want MDR from DACH-based SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR
- Price
- Buyer benchmark: median $91,350/yr
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | InfoGuardTECH-AGNOSTIC | SecureworksTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint telemetry | CrowdStrike Falcon InsightMicrosoft Defender for EndpointSentinelOneVMware Carbon Black (Cloud & Enterprise)Sophos EndpointTaegis Endpoint Agent (native) |
| SIEM integrations | Customer log sources | Taegis XDR (native Next-Gen SIEM) |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateContainDisable accountsCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Third-party buyer data reports a $91,350/year median buyer cost for Secureworks, with a visible public range from $15,200 to $421,751/year. PeerSpot reviews also report MDR/MXDR annual deals around $60K-$320K+ depending on environment. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ~ Limited | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. InfoGuard does not publish MDR package pricing. | Per-endpoint pricing, custom/quote-based. Three tiers: MDR, MDR Plus, MDR Enhanced. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Named autonomous response actions are not published, so response authority should be written into the contract.. InfoGuard offers both Managed SOC and Co-Managed SOC, so buyer-side staffing and responsibility can vary by model.. Data can stay at the customer premises or in Swiss data centres, which may change architecture and retention cost.. Incident Response Retainer exists as a separate offer, so buyers should confirm exactly what incident-response work is included in MDR. | Sophos acquisition completed Feb 2025, Taegis integration into Sophos Central underway with long-term platform consolidation likely. ~6% workforce reduction (~380 roles) in Feb 2025 post-acquisition, verify analyst continuity. Per-endpoint pricing varies widely ($70-$170/endpoint reported), negotiate hard |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed SOC, Co-Managed SOC, Incident Response Retainer | Annual, Multi-year |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | InfoGuard's Cyber Defence brochure states 4 weeks for structured SOC onboarding. Buyers should confirm which log sources, sensors and response playbooks are included in that onboarding scope. | 30-45 days typical |
| Industry focus | Financial ServicesInsuranceManufacturingEnergyHealthcareRetailService ProvidersPublic Sector | Financial ServicesGovernmentHealthcareManufacturing / OTEducationRetailTechnology |
| MTTD | Not published | Not formally published. |
| MTTR | Not published | Not formally published. 60-minute investigation SLA from case initiation to customer notification (service-level credits apply). |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on InfoGuard's Swiss and German SOC delivery, 90+ SOC and CSIRT experts, open XDR platform, data-residency options and incident-response credentials. Buyers should validate pricing, response authority, named integrations and exact co-managed responsibilities directly. | G2 4.6/5 (48 reviews). PeerSpot 7.8/10 (#2 MSSP, #15 MDR). Glassdoor 3.5/5 with 64% recommending. Taegis achieved 100% visibility and 95% detection in MITRE evaluation. Product quality respected, but organizational stability is the concern after Sophos acquisition and significant headcount losses. |
| Compliance | ISO 27001ISAE 3000 Type 2GDPRSwiss DSG | ISO 27001SOC 2 Type IIFFIEC Examined (Technology Service Provider)FIPS 140-3HIPAA/HITRUSTPCI DSSGDPR |
| Certifications | ISO/IEC 27001:2022ISO 14001ISAE 3000 Type 2-audited Cyber Defence CenterBSI-qualified APT Response service providerFIRST member | ISO 27001 (ISMS for Taegis infrastructure, Schellman-certified)SOC 2 Type II (security, availability, confidentiality)FFIEC Examined as Technology Service Provider (annually)FIPS 140-3 encryption complianceCOBIT alignmentNIST SP800-53 alignment |
| Founded | 2001 | 1998 |
| Data retention | InfoGuard says data is stored exclusively at the customer's premises or in its redundant data centres in Switzerland. No standard public MDR retention period was found. | 12 months standard included. Extendable up to 48 additional months for a fee. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between InfoGuard and Secureworks?
InfoGuard is a Services firm that is technology-agnostic (works with your existing tools). Secureworks is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: InfoGuard offers Not disclosed, Secureworks offers ≤1 hour.
How do InfoGuard and Secureworks differ in response capabilities?
InfoGuard supports 1 autonomous actions (custom playbooks) and approval is configurable. Secureworks supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does InfoGuard pricing compare to Secureworks?
InfoGuard pricing: Not published. Secureworks pricing: Third-party buyer data reports a $91,350/year median buyer cost for Secureworks, with a visible public range from $15,200 to $421,751/year. PeerSpot reviews also report MDR/MXDR annual deals around $60K-$320K+ depending on environment.. Watch for with InfoGuard: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Named autonomous response actions are not published, so response authority should be written into the contract.. Watch for with Secureworks: Sophos acquisition completed Feb 2025, Taegis integration into Sophos Central underway with long-term platform consolidation likely; ~6% workforce reduction (~380 roles) in Feb 2025 post-acquisition, verify analyst continuity.
Should I choose InfoGuard or Secureworks?
Choose InfoGuard if: swiss, German and Austrian buyers that want MDR from DACH-based SOCs. Choose Secureworks if: enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR. InfoGuard is not ideal for buyers that need public MDR pricing before sales. Secureworks is not ideal for buyers concerned about organizational stability after Sophos acquisition and significant headcount losses.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.