InfoGuard vs Ontinue
InfoGuard is a Services firm that works with your existing tools. Ontinue is a Microsoft-ecosystem that works with your existing tools. InfoGuard targets Mid-market and Enterprise organizations; Ontinue serves Mid-market and Enterprise. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 5 for Ontinue (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
InfoGuard is a Services firm that works with your existing tools. Ontinue is a Microsoft-ecosystem that works with your existing tools. InfoGuard targets Mid-market and Enterprise organizations; Ontinue serves Mid-market and Enterprise. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 5 for Ontinue (Endpoint, Cloud, SaaS, Identity, Network).
InfoGuard (Services firm) and Ontinue (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize InfoGuard's infoguard fits dach buyers that want a swiss services firm to run mdr, co-managed soc and csirt-b... or Ontinue's microsoft-native mxdr with 99.5% ai-automated incident resolution and teams-based collaboration.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Swiss, German and Austrian buyers that want MDR from DACH-based SOCs | Organizations heavily invested in Microsoft E5/Defender ecosystem |
| Price | Custom quote | Not published |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Swiss, German and Austrian buyers that want MDR from DACH-based SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Organizations heavily invested in Microsoft E5/Defender ecosystem
- Price
- Not published
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | InfoGuardTECH-AGNOSTIC | OntinueTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Very Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint telemetry | Microsoft Defender for EndpointMicrosoft Defender 365 XDR |
| SIEM integrations | Customer log sources | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. InfoGuard does not publish MDR package pricing. | Per-user or per-asset subscription |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Named autonomous response actions are not published, so response authority should be written into the contract.. InfoGuard offers both Managed SOC and Co-Managed SOC, so buyer-side staffing and responsibility can vary by model.. Data can stay at the customer premises or in Swiss data centres, which may change architecture and retention cost.. Incident Response Retainer exists as a separate offer, so buyers should confirm exactly what incident-response work is included in MDR. | Requires Microsoft E5 or Defender licenses as prerequisite. Microsoft Sentinel consumption costs are separate and usage-based. Add-on services (vulnerability mitigation, IoT, phishing) increase total cost |
| Data portability | Partial | Full |
| Contract terms | Custom, Managed SOC, Co-Managed SOC, Incident Response Retainer | Annual, Multi-year |
| Channels | PortalEmailPhone | TeamsEmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | InfoGuard's Cyber Defence brochure states 4 weeks for structured SOC onboarding. Buyers should confirm which log sources, sensors and response playbooks are included in that onboarding scope. | 1-5 days for 24/7 coverage, 10 days fully operational |
| Industry focus | Financial ServicesInsuranceManufacturingEnergyHealthcareRetailService ProvidersPublic Sector | Financial ServicesHealthcareManufacturingTechnologyProfessional Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Up to 50% reduction in mean time to investigate via Autonomous Investigator (vendor-published) |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on InfoGuard's Swiss and German SOC delivery, 90+ SOC and CSIRT experts, open XDR platform, data-residency options and incident-response credentials. Buyers should validate pricing, response authority, named integrations and exact co-managed responsibilities directly. | Gartner Peer Insights 4.8/5 (22 eligible reviews, 65 total ratings) with 97% willingness to recommend. Gartner Strong Performer in VoC for MDR 2024. Praised for Microsoft expertise and Teams-based collaboration. |
| Compliance | ISO 27001ISAE 3000 Type 2GDPRSwiss DSG | ISO 27001ISO 27017ISO 27018 |
| Certifications | ISO/IEC 27001:2022ISO 14001ISAE 3000 Type 2-audited Cyber Defence CenterBSI-qualified APT Response service providerFIRST member | Microsoft Cloud Security Advanced Specialization (one of ~50 Microsoft partners worldwide)Microsoft Threat Protection CertificationMicrosoft-verified MXDR Service ProviderISO 27001ISO 27017ISO 27018 |
| Founded | 2001 | 2023 |
| Data retention | InfoGuard says data is stored exclusively at the customer's premises or in its redundant data centres in Switzerland. No standard public MDR retention period was found. | Not publicly disclosed. Data resides in customer's own Sentinel instance. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between InfoGuard and Ontinue?
InfoGuard is a Services firm that is technology-agnostic (works with your existing tools). Ontinue is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). InfoGuard covers 4 attack surfaces in base pricing vs. 5 for Ontinue.
How do InfoGuard and Ontinue differ in response capabilities?
InfoGuard supports 1 autonomous actions (custom playbooks) and approval is configurable. Ontinue supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does InfoGuard pricing compare to Ontinue?
InfoGuard pricing: Not published. Ontinue pricing: Custom-quoted pricing. Watch for with InfoGuard: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Named autonomous response actions are not published, so response authority should be written into the contract.. Watch for with Ontinue: Requires Microsoft E5 or Defender licenses as prerequisite; Microsoft Sentinel consumption costs are separate and usage-based.
Should I choose InfoGuard or Ontinue?
Choose InfoGuard if: swiss, German and Austrian buyers that want MDR from DACH-based SOCs. Choose Ontinue if: organizations heavily invested in Microsoft E5/Defender ecosystem. InfoGuard is not ideal for buyers that need public MDR pricing before sales. Ontinue is not ideal for organizations using non-Microsoft EDR (CrowdStrike, SentinelOne, etc.).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.