Huntress vs InfoGuard
Huntress is a MSP-channel that requires its own security platform. InfoGuard is a Services firm that works with your existing tools. Huntress targets SMB and Mid-market organizations; InfoGuard serves Mid-market and Enterprise. Huntress includes 1 attack surfaces in base pricing (Endpoint), compared to 4 for InfoGuard (Endpoint, Cloud, Identity, Network).
Buyer brief
Huntress is a MSP-channel that requires its own security platform. InfoGuard is a Services firm that works with your existing tools. Huntress targets SMB and Mid-market organizations; InfoGuard serves Mid-market and Enterprise. Huntress includes 1 attack surfaces in base pricing (Endpoint), compared to 4 for InfoGuard (Endpoint, Cloud, Identity, Network).
Huntress is the choice if you want a single-vendor stack with deep integration. InfoGuard is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs wanting a channel-first MDR partner with multi-tenant management and volume pricing | Swiss, German and Austrian buyers that want MDR from DACH-based SOCs |
| Price | Managed EDR estimate: ~$2.50-$3.50/endpoint/mo | Custom quote |
| Response authority | 5/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- MSPs wanting a channel-first MDR partner with multi-tenant management and volume pricing
- Price
- Managed EDR estimate: ~$2.50-$3.50/endpoint/mo
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Swiss, German and Austrian buyers that want MDR from DACH-based SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | HuntressPLATFORM | InfoGuardTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Very Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Huntress AgentMicrosoft DefenderCrowdStrike FalconSentinelOneCisco Secure Endpoint | Customer endpoint telemetry |
| SIEM integrations | Huntress Managed SIEM | Customer log sources |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantine | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Estimated ~$2.50-$3.50/endpoint/month for EDR (community-reported). Not officially published. Volume discounts decrease price. | Not published |
| Minimum seats | 50 | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | + Optional | ✓ Included |
| SaaS apps | + Optional | ~ Limited |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint (EDR), per-identity (ITDR), per-data-source (SIEM). Volume discounts for MSPs. | Custom quote. InfoGuard does not publish MDR package pricing. |
| Hidden cost warnings | 50-endpoint minimum for standard plan, under 50 requires sales engagement. Each product (EDR, ITDR, SIEM, SAT) priced separately, full stack costs add up. Managed SIEM priced per data source with pooled data allocation, overages possible. Pricing not publicly published, requires sales engagement. No breach warranty | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Named autonomous response actions are not published, so response authority should be written into the contract.. InfoGuard offers both Managed SOC and Co-Managed SOC, so buyer-side staffing and responsibility can vary by model.. Data can stay at the customer premises or in Swiss data centres, which may change architecture and retention cost.. Incident Response Retainer exists as a separate offer, so buyers should confirm exactly what incident-response work is included in MDR. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Monthly | Custom, Managed SOC, Co-Managed SOC, Incident Response Retainer |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | Agent deploys in under 30 minutes and appears in portal within ~15 minutes of install. Pre-built deployment scripts for RMM tools. | InfoGuard's Cyber Defence brochure states 4 weeks for structured SOC onboarding. Buyers should confirm which log sources, sensors and response playbooks are included in that onboarding scope. |
| Industry focus | MSP/MSSP ChannelHealthcareFinancial ServicesLegalEducationGovernment (Local/State)Manufacturing | Financial ServicesInsuranceManufacturingEnergyHealthcareRetailService ProvidersPublic Sector |
| MTTD | Not separately published | Not published |
| MTTR | 8 minutes average for Managed EDR, 3 minutes average for Managed ITDR (M365) | Not published |
| Community view | Rated 4.8/5 on G2 from 1,086 reviews and 9.4/10 on PeerSpot. MSPs consistently recommend Huntress for SMB environments, though reporting, API access, and the lack of breach warranty draw criticism. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on InfoGuard's Swiss and German SOC delivery, 90+ SOC and CSIRT experts, open XDR platform, data-residency options and incident-response credentials. Buyers should validate pricing, response authority, named integrations and exact co-managed responsibilities directly. |
| Compliance | SOC 2 Type IGDPRCCPA | ISO 27001ISAE 3000 Type 2GDPRSwiss DSG |
| Certifications | SOC 2 Type I (Security, Availability, Confidentiality)CVE Numbering Authority (CNA) | ISO/IEC 27001:2022ISO 14001ISAE 3000 Type 2-audited Cyber Defence CenterBSI-qualified APT Response service providerFIRST member |
| Founded | 2015 | 2001 |
| Data retention | Managed SIEM: 1 year default (1 month active + 11 months cold). Extended add-on: 90 days active + up to 7 years cold. Logs are immutable. 30-day post-term retention for data migration. | InfoGuard says data is stored exclusively at the customer's premises or in its redundant data centres in Switzerland. No standard public MDR retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Huntress and InfoGuard?
Huntress is a MSP-channel that is platform-native (requires their own security stack). InfoGuard is a Services firm that is technology-agnostic (works with your existing tools). Huntress covers 1 attack surfaces in base pricing vs. 4 for InfoGuard.
How do Huntress and InfoGuard differ in response capabilities?
Huntress supports 5 autonomous actions (account disable, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. InfoGuard supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Huntress and included with InfoGuard.
How does Huntress pricing compare to InfoGuard?
Huntress pricing: Estimated ~$2.50-$3.50/endpoint/month for EDR (community-reported). Not officially published. Volume discounts decrease price. (50-seat minimum). InfoGuard pricing: Not published. Watch for with Huntress: 50-endpoint minimum for standard plan, under 50 requires sales engagement; Each product (EDR, ITDR, SIEM, SAT) priced separately, full stack costs add up. Watch for with InfoGuard: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Named autonomous response actions are not published, so response authority should be written into the contract..
Should I choose Huntress or InfoGuard?
Choose Huntress if: mSPs wanting a channel-first MDR partner with multi-tenant management and volume pricing. Choose InfoGuard if: swiss, German and Austrian buyers that want MDR from DACH-based SOCs. Huntress is not ideal for enterprises needing deep SIEM integration with existing Splunk, Sentinel, or Chronicle. InfoGuard is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.