Hitachi Cyber vs Innofactor MDRaaS
Hitachi Cyber is a Services firm that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Hitachi Cyber targets Mid-market and Enterprise organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Hitachi Cyber includes 6 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network, OT/ICS), compared to 1 for Innofactor MDRaaS (Cloud).
Buyer brief
Hitachi Cyber is a Services firm that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Hitachi Cyber targets Mid-market and Enterprise organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Hitachi Cyber includes 6 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network, OT/ICS), compared to 1 for Innofactor MDRaaS (Cloud).
Hitachi Cyber (Services firm) and Innofactor MDRaaS (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Hitachi Cyber's reasonable fit for organizations already inside the hitachi ecosystem or those that want one vend... or Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Existing Hitachi enterprise customers consolidating security services with a vendor they already work with | Nordic buyers already committed to Microsoft Azure and Sentinel |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 0/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Existing Hitachi enterprise customers consolidating security services with a vendor they already work with
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | Hitachi CyberTECH-AGNOSTIC | Innofactor MDRaaSTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeSentinelOne Microsoft Defender | Microsoft Defender |
| SIEM integrations | SplunkGoogle Chronicle Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Covered | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Alert and notify only |
| IR included | ✓ Included | Separate |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | + Optional |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | + Optional |
| OT/ICS | ✓ Included | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote, not published. Sold direct. | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. |
| Hidden cost warnings | Pricing is fully custom, no public benchmarks to anchor negotiation. OT coverage routes through the new Krakow SOC and may change response timing if your assets sit elsewhere. Services span MDR, MSS and consulting under one roof, scope creep into adjacent services is easy | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. |
| Data portability | Partial | Full |
| Contract terms | Annual, Multi-year | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Full query access |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | Not published | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. |
| Industry focus | Financial ServicesEnergyManufacturingTransportationHealthcarePublic Sector | Public SectorFinancial ServicesTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Hitachi Cyber has limited public review presence on G2, Gartner Peer Insights and PeerSpot for its MDR service specifically. Most independent coverage focuses on the Hitachi corporate parent or Above Security heritage rather than current customer experience. Buyers will need to lean on direct references. | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. |
| Compliance | ISO 9001 (MSS)PCI QSA (Canada, US, LATAM, Caribbean)FIRST member | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 |
| Certifications | ISO 9001PCI QSAFIRST | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations |
| Founded | 1999 | 2000 |
| Data retention | Not published | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Hitachi Cyber and Innofactor MDRaaS?
Hitachi Cyber is a Services firm that is technology-agnostic (works with your existing tools). Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Hitachi Cyber covers 6 attack surfaces in base pricing vs. 1 for Innofactor MDRaaS.
How do Hitachi Cyber and Innofactor MDRaaS differ in response capabilities?
Hitachi Cyber supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. Incident response is included with Hitachi Cyber and not included with Innofactor MDRaaS.
How does Hitachi Cyber pricing compare to Innofactor MDRaaS?
Hitachi Cyber pricing: Not published. Innofactor MDRaaS pricing: Not published. Watch for with Hitachi Cyber: Pricing is fully custom, no public benchmarks to anchor negotiation; OT coverage routes through the new Krakow SOC and may change response timing if your assets sit elsewhere. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect..
Should I choose Hitachi Cyber or Innofactor MDRaaS?
Choose Hitachi Cyber if: existing Hitachi enterprise customers consolidating security services with a vendor they already work with. Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Hitachi Cyber is not ideal for buyers who need published SLA commitments or independently validated detection metrics. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.