Help AG vs suresecure
Help AG and suresecure are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while suresecure serves Mid-market and Enterprise.
Buyer brief
Help AG and suresecure are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while suresecure serves Mid-market and Enterprise.
Both providers target similar markets. Compare their specific response actions, communication channels, and pricing structure to find the better fit for your environment.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs | DACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps |
| Price | Custom quote | EUR 7,999/mo for 2 months, up to 500 assets |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- DACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps
- Price
- EUR 7,999/mo for 2 months, up to 500 assets
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Help AGTECH-AGNOSTIC | suresecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | None listed | CrowdStrikeTrend Micro |
| SIEM integrations | None listed | Google ChronicleSplunk |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Proof of Value: EUR 7,999/month plus VAT for 2 months, up to 500 assets. Ongoing MDR pricing is not published. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ~ Limited |
| Cloud workloads | ~ Limited | ~ Limited |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ~ Limited | ~ Limited |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Help AG does not publish MDR package pricing. | Custom quote for ongoing Managed SOC and MDR. suresecure publishes a fixed-price 2-month Managed SOC Proof of Value. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. | The published Proof of Value price applies only up to 500 connected assets and lasts 2 months.. Public pages do not publish ongoing MDR prices, contract minimums or service-credit language.. Exact response authority and automated action rights need written playbooks.. Google SecOps licensing, log ingestion and storage can affect the final bill.. Co-managed SOC is aimed at teams that already have SIEM expertise. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response | Custom, Proof of Value |
| Channels | EmailPhonePortal | |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Middle East | Europe |
| Onboarding | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. | suresecure says most log sources can be connected within a few hours on the MDR page, the Managed SOC page says go-live can happen in 4 weeks and the Proof of Value sheet says onboarding takes a few days. Buyers should confirm scope by log source and response playbook. |
| Industry focus | GovernmentCritical InfrastructureEnterprise | ManufacturingHealthcareEnergyRetailProfessional ServicesSports and EntertainmentCritical Infrastructure |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. | No meaningful MDR-specific buyer-review signal was found in G2, PeerSpot, Gartner Peer Insights or Reddit. The public buyer case rests on German SOC delivery, Google SecOps specialization, ISO 27001 status, named reference logos and a published Proof of Value offer, but buyers should validate pricing, response authority, analyst staffing and threat-hunting scope directly. |
| Compliance | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC | ISO 27001GDPRNIS2 |
| Certifications | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR | ISO 27001BSI-certified incident expertsGoogle Cloud Security PartnerISG Provider Lens Next-Gen SOC/MDR Services Midmarket Leader |
| Founded | 2005 | 2017 |
| Data retention | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. | No standard MDR retention period was found. The Co-Managed SOC page says normalized SIEM data is processed in suresecure's cloud-native SOC architecture but not stored there, with data sovereignty remaining with the customer. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Help AG and suresecure?
Help AG is a Services firm that is technology-agnostic (works with your existing tools). suresecure is a Services firm that is technology-agnostic (works with your existing tools).
How do Help AG and suresecure differ in response capabilities?
Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. suresecure supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Help AG pricing compare to suresecure?
Help AG pricing: Not published. suresecure pricing: Proof of Value: EUR 7,999/month plus VAT for 2 months, up to 500 assets. Ongoing MDR pricing is not published.. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Watch for with suresecure: The published Proof of Value price applies only up to 500 connected assets and lasts 2 months.; Public pages do not publish ongoing MDR prices, contract minimums or service-credit language..
Should I choose Help AG or suresecure?
Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Choose suresecure if: dACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps. Help AG is not ideal for buyers that need public MDR pricing before sales. suresecure is not ideal for buyers that need public ongoing MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.