Help AG vs PAGO Networks
Help AG is a Services firm that works with your existing tools. PAGO Networks is a Pure-play MDR that works with your existing tools. Help AG targets Mid-market and Enterprise organizations; PAGO Networks serves SMB, Mid-market, and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 2 for PAGO Networks (Endpoint, Network).
Buyer brief
Help AG is a Services firm that works with your existing tools. PAGO Networks is a Pure-play MDR that works with your existing tools. Help AG targets Mid-market and Enterprise organizations; PAGO Networks serves SMB, Mid-market, and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 2 for PAGO Networks (Endpoint, Network).
Help AG (Services firm) and PAGO Networks (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Help AG's help ag fits middle east buyers that want sovereign mdr with local soc delivery, automation and d... or PAGO Networks's apac-focused mdr with active remediation, multi-vendor edr/xdr support via stellar cyber, dark we....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs | Organizations headquartered in Korea or APAC needing MDR with Korean and Southeast Asian language support |
| Price | Custom quote | Not published |
| Response authority | 1/6 actions · Configurable | 5/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Organizations headquartered in Korea or APAC needing MDR with Korean and Southeast Asian language support
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Help AGTECH-AGNOSTIC | PAGO NetworksTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | None listed | SentinelOneDeep Instinct |
| SIEM integrations | None listed | Stellar Cyber Open XDR |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | + Optional |
| Identity | ~ Limited | Not offered |
| SaaS apps | ~ Limited | Not offered |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Help AG does not publish MDR package pricing. | Custom quotes based on endpoint/device count and coverage scope. No published pricing tiers. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. | No published pricing. Requires custom quote, so budget planning without a sales call is impossible.. Requires a compatible EDR platform (SentinelOne, Deep Instinct) or integration via Stellar Cyber Open XDR. Factor in EDR licensing if you don't already have one.. OT/ICS coverage is a separate add-on via a CyberXCenter partnership, not part of the base MDR service.. Most documentation, case studies, and support materials are in Korean. English-language resources are limited. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response | Annual |
| Channels | EmailPortalPhone | |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Middle East | Asia-Pacific |
| Onboarding | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. | Not published |
| Industry focus | GovernmentCritical InfrastructureEnterprise | ManufacturingChemicalSemiconductorRetailTechnologyFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. | MSSP Alert Top 250 (2025). Gartner Peer Insights shows 5.0/5 across 50+ reviews, though most reviewers are from APAC. Great Place To Work certified 2025-2026. Very little visibility in Western cybersecurity communities. |
| Compliance | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC | – |
| Certifications | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR | MSSP Alert Top 250 (2025)Great Place To Work Certified 2025-2026 |
| Founded | 2005 | 2017 |
| Data retention | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Help AG and PAGO Networks?
Help AG is a Services firm that is technology-agnostic (works with your existing tools). PAGO Networks is a Pure-play MDR that is technology-agnostic (works with your existing tools). Help AG covers 0 attack surfaces in base pricing vs. 2 for PAGO Networks.
How do Help AG and PAGO Networks differ in response capabilities?
Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. PAGO Networks supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Help AG pricing compare to PAGO Networks?
Help AG pricing: Not published. PAGO Networks pricing: Custom-quoted pricing. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Watch for with PAGO Networks: No published pricing. Requires custom quote, so budget planning without a sales call is impossible.; Requires a compatible EDR platform (SentinelOne, Deep Instinct) or integration via Stellar Cyber Open XDR. Factor in EDR licensing if you don't already have one..
Should I choose Help AG or PAGO Networks?
Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Choose PAGO Networks if: organizations headquartered in Korea or APAC needing MDR with Korean and Southeast Asian language support. Help AG is not ideal for buyers that need public MDR pricing before sales. PAGO Networks is not ideal for north American or European organizations needing SOC presence in those regions (PAGO has no operational SOCs there yet).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.