Help AG vs NVISO
Help AG and NVISO are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while NVISO serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 3 for NVISO (Endpoint, Cloud, Network).
Buyer brief
Help AG and NVISO are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while NVISO serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 3 for NVISO (Endpoint, Cloud, Network).
NVISO offers broader coverage (3 surfaces vs. 0). Help AG may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs | European mid-market and enterprise buyers that want MDR delivered from a European cybersecurity firm |
| Price | Custom quote | Not published |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- European mid-market and enterprise buyers that want MDR delivered from a European cybersecurity firm
- Price
- Not published
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Help AGTECH-AGNOSTIC | NVISOTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | None listed | Palo Alto CortexMicrosoft DefenderSentinelOne |
| SIEM integrations | None listed | Microsoft SentinelElastic |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Help AG does not publish MDR package pricing. | Custom pricing based on managed service scope, telemetry sources, portal and ITSM integration, detection analytics, threat hunting, incident response support and platform choices such as Cortex, SentinelOne or Microsoft tooling. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. | No public price floor or package table was found.. The service is technology-agnostic, but buyers choosing Cortex or Microsoft tooling should price platform licensing separately.. NVISO CSIRT support backs the MDR service, but buyers should confirm which DFIR hours are included and what requires a separate retainer.. The portal exposes SLA status, but public materials do not publish fixed response-time terms or service credits.. No public breach warranty or trial was found. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response | Custom |
| Channels | PortalEmailPhone | |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Middle East | Europe |
| Onboarding | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. | Not published. Scope depends on telemetry sources, ITSM integration, platform choices and whether NVISO runs a dedicated, co-managed or outsourced operational model. |
| Industry focus | GovernmentCritical InfrastructureEnterprise | Financial ServicesTechnologyGovernmentManufacturingAerospaceCritical Infrastructure |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. | NVISO has credible European security-operations and incident-response evidence, including MITRE managed-services participation and public customer references, but public MDR-specific peer review volume is limited. |
| Compliance | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC | ISO 27001GDPR |
| Certifications | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR | ISO 27001SOC 2 attestation, type not publishedSOC-CMM Gold PartnerPalo Alto Networks Cortex XMDR SpecializationMicrosoft Intelligent Security Association memberMicrosoft Security Solutions Partner |
| Founded | 2005 | 2013 |
| Data retention | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. | Not published for MDR. Retention depends on the customer's monitoring platforms and contract scope. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Help AG and NVISO?
Help AG is a Services firm that is technology-agnostic (works with your existing tools). NVISO is a Services firm that is technology-agnostic (works with your existing tools). Help AG covers 0 attack surfaces in base pricing vs. 3 for NVISO.
How do Help AG and NVISO differ in response capabilities?
Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. NVISO supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is included with Help AG and not included with NVISO.
How does Help AG pricing compare to NVISO?
Help AG pricing: Not published. NVISO pricing: Custom-quoted pricing. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Watch for with NVISO: No public price floor or package table was found.; The service is technology-agnostic, but buyers choosing Cortex or Microsoft tooling should price platform licensing separately..
Should I choose Help AG or NVISO?
Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Choose NVISO if: european mid-market and enterprise buyers that want MDR delivered from a European cybersecurity firm. Help AG is not ideal for buyers that need public MDR pricing before sales. NVISO is not ideal for buyers needing public per-endpoint pricing before a sales call.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.