Help AG vs NRI SecureTechnologies
Help AG and NRI SecureTechnologies are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while NRI SecureTechnologies serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 5 for NRI SecureTechnologies (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Help AG and NRI SecureTechnologies are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while NRI SecureTechnologies serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 5 for NRI SecureTechnologies (Endpoint, Cloud, SaaS, Identity, Network).
NRI SecureTechnologies offers broader coverage (5 surfaces vs. 0). Help AG may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs | Japanese enterprises and APJ subsidiaries that want a Tokyo-headquartered SOC and Japanese-language support |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Japanese enterprises and APJ subsidiaries that want a Tokyo-headquartered SOC and Japanese-language support
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Help AGTECH-AGNOSTIC | NRI SecureTechnologiesTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | None listed | CrowdStrikeMicrosoft Defender |
| SIEM integrations | None listed | Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Help AG does not publish MDR package pricing. | Custom quote, varies by monitoring scope, license count, users and support duration. Sold direct. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. | Pricing is fully custom, no public benchmarks to anchor negotiation. Contractual SLA language must be requested, no default response time is published. Detection metrics are not published, customers cannot benchmark MTTD or MTTR ahead of signing |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response | Annual, Multi-year |
| Channels | EmailPortalPhone | |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | Middle East | Asia-PacificNorth America |
| Onboarding | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. | Not published |
| Industry focus | GovernmentCritical InfrastructureEnterprise | Financial ServicesGovernmentManufacturingPharmaceuticalsRetailMedia |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. | NRI Secure has very limited English-language community review presence on G2, Gartner Peer Insights and PeerSpot for its MDR service specifically. Most public references come from Japanese enterprise press and NRI Group communications rather than independent buyer reviews. Buyers will need direct customer references. |
| Compliance | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC | SOC 2 Type II |
| Certifications | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR | SOC 2 Type II (NRI Secure North America Branch, Oct 2023) |
| Founded | 2005 | 2000 |
| Data retention | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Help AG and NRI SecureTechnologies?
Help AG is a Services firm that is technology-agnostic (works with your existing tools). NRI SecureTechnologies is a Services firm that is technology-agnostic (works with your existing tools). Help AG covers 0 attack surfaces in base pricing vs. 5 for NRI SecureTechnologies.
How do Help AG and NRI SecureTechnologies differ in response capabilities?
Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. NRI SecureTechnologies supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Help AG pricing compare to NRI SecureTechnologies?
Help AG pricing: Not published. NRI SecureTechnologies pricing: Not published. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Watch for with NRI SecureTechnologies: Pricing is fully custom, no public benchmarks to anchor negotiation; Contractual SLA language must be requested, no default response time is published.
Should I choose Help AG or NRI SecureTechnologies?
Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Choose NRI SecureTechnologies if: japanese enterprises and APJ subsidiaries that want a Tokyo-headquartered SOC and Japanese-language support. Help AG is not ideal for buyers that need public MDR pricing before sales. NRI SecureTechnologies is not ideal for buyers who need published SLA commitments and independently validated detection metrics.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.