Help AG vs NCC Group
Help AG and NCC Group are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while NCC Group serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 4 for NCC Group (Endpoint, Cloud, SaaS, Network).
Buyer brief
Help AG and NCC Group are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while NCC Group serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 4 for NCC Group (Endpoint, Cloud, SaaS, Network).
NCC Group offers broader coverage (4 surfaces vs. 0). Help AG may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs | European enterprise and government organizations running Microsoft Sentinel or Splunk as their SIEM |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 5/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- European enterprise and government organizations running Microsoft Sentinel or Splunk as their SIEM
- Price
- Custom quote
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Help AGTECH-AGNOSTIC | NCC GroupTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | None listed | Microsoft DefenderCrowdStrike |
| SIEM integrations | None listed | Microsoft SentinelSplunk |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published. Custom quotes only. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Help AG does not publish MDR package pricing. | Not published. Custom quotes. Evidence of large-scale enterprise pricing: EUR 25M+ contract for Netherlands university consortium (23+ universities, 5-year term). |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. | MXDR for Microsoft and MXDR for Splunk are separate offerings. Customers using both Sentinel and Splunk may face separate engagements.. Only Microsoft Defender and CrowdStrike EDR integrations are confirmed. Other EDR platforms may not be supported.. Post-breach advisory limited to 2 hours included. Full IR engagement is a separate NCC Group consulting purchase.. SIEM licensing (Microsoft Sentinel or Splunk) is the customer's cost, not included in MXDR pricing |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response | Annual, Multi-year |
| Channels | EmailPortalPhone | |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Middle East | Europe |
| Onboarding | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. | Weeks, not months (vendor claim). Uses infrastructure-as-code deployment. Exact timeline not published. |
| Industry focus | GovernmentCritical InfrastructureEnterprise | GovernmentHigher EducationFinancial ServicesManufacturingEnergyTelecommunications |
| MTTD | Not published | Not published |
| MTTR | Not published | 25 minutes average time to close (vendor-published). 95% of threats resolved within 2 hours. |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. | Strong analyst recognition: Forrester Wave MDR Europe Q3 2025 Strong Performer, IDC MarketScape European MDR 2024 Leader. Virtually no practitioner reviews on G2 (not MDR-specific), PeerSpot (0 reviews, ranked 43rd in MDR), or Reddit. Analyst praise for threat hunting and consultative approach, but buyers cannot reference peer experiences. |
| Compliance | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC | ISO 27001:2022ISO 9001:2015PCI QSAPCI ASV |
| Certifications | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR | ISO 27001:2022ISO 9001:2015PCI Qualified Security Assessor (QSA)PCI Approved Scan Vendor (ASV)FedRAMP 3PAO (Third-Party Assessment Organization) |
| Founded | 2005 | 1999 |
| Data retention | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. | Not published. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Help AG and NCC Group?
Help AG is a Services firm that is technology-agnostic (works with your existing tools). NCC Group is a Services firm that is technology-agnostic (works with your existing tools). Help AG covers 0 attack surfaces in base pricing vs. 4 for NCC Group.
How do Help AG and NCC Group differ in response capabilities?
Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. NCC Group supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Help AG pricing compare to NCC Group?
Help AG pricing: Not published. NCC Group pricing: Not published. Custom quotes only.. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Watch for with NCC Group: MXDR for Microsoft and MXDR for Splunk are separate offerings. Customers using both Sentinel and Splunk may face separate engagements.; Only Microsoft Defender and CrowdStrike EDR integrations are confirmed. Other EDR platforms may not be supported..
Should I choose Help AG or NCC Group?
Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Choose NCC Group if: european enterprise and government organizations running Microsoft Sentinel or Splunk as their SIEM. Help AG is not ideal for buyers that need public MDR pricing before sales. NCC Group is not ideal for organizations running a SIEM other than Microsoft Sentinel or Splunk (only two supported).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.