Help AG vs LRQA Nettitude
Help AG and LRQA Nettitude are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while LRQA Nettitude serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 2 for LRQA Nettitude (Endpoint, Network).
Buyer brief
Help AG and LRQA Nettitude are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while LRQA Nettitude serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 2 for LRQA Nettitude (Endpoint, Network).
LRQA Nettitude offers broader coverage (2 surfaces vs. 0). Help AG may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs | UK and international mid-market or enterprise buyers that need CREST SOC-certified MDR |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- UK and international mid-market or enterprise buyers that need CREST SOC-certified MDR
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Help AGTECH-AGNOSTIC | LRQA NettitudeTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | None listed | Microsoft DefenderEndpoint Detection and Response tools |
| SIEM integrations | None listed | Microsoft SentinelCrowdStrike Next-Gen SIEMCloud SIEM platforms |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Custom pricing. No public commercial per-user or per-endpoint price found. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ~ Limited |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Help AG does not publish MDR package pricing. | Custom pricing. Public LRQA pages do not publish MDR price bands or standard per-endpoint, per-user or per-GB pricing for the MDR service. Because MDR, SOC-as-a-Service, XDR, EDR, NDR, vulnerability management and incident response are described as a modular portfolio, buyers should confirm exactly what is in the quoted scope. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. | Confirm whether Incident Response and Digital Forensics are included in the MDR contract or sold as separate retainers/services.. Confirm SIEM and EDR licensing responsibilities, especially for Microsoft Sentinel or CrowdStrike Next-Gen SIEM deployments.. No public contractual SLA or service-credit table was found.. Physical SOC location, data residency and raw log export terms should be confirmed in writing. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response | Custom |
| Channels | EmailPortalPhone | |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Middle East | |
| Onboarding | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. | Not published as a standard MDR onboarding timeline. |
| Industry focus | GovernmentCritical InfrastructureEnterprise | Financial ServicesGovernmentHealthcareTechnologyEnergyManufacturingTransportationRetail |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. | LRQA Nettitude has strong accreditation evidence, but public buyer-review signal for the MDR service itself is thin. G2's seller profile shows 3.8/5 across two Nettitude reviews, and they are not MDR-specific. |
| Compliance | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC | ISO 27001PCI DSSNCSC CIRCRESTCyber EssentialsDORANIST CSFSOC 2 |
| Certifications | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR | CREST SOCCREST Penetration TestingCREST Red TeamingCREST Incident ResponseCREST Threat IntelligenceNCSC Cyber Incident Response Assured Service ProviderMicrosoft Solutions Partner for Security |
| Founded | 2005 | 2003 |
| Data retention | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Help AG and LRQA Nettitude?
Help AG is a Services firm that is technology-agnostic (works with your existing tools). LRQA Nettitude is a Services firm that is technology-agnostic (works with your existing tools). Help AG covers 0 attack surfaces in base pricing vs. 2 for LRQA Nettitude.
How do Help AG and LRQA Nettitude differ in response capabilities?
Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. LRQA Nettitude supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is included with Help AG and not included with LRQA Nettitude.
How does Help AG pricing compare to LRQA Nettitude?
Help AG pricing: Not published. LRQA Nettitude pricing: Custom pricing. No public commercial per-user or per-endpoint price found.. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Watch for with LRQA Nettitude: Confirm whether Incident Response and Digital Forensics are included in the MDR contract or sold as separate retainers/services.; Confirm SIEM and EDR licensing responsibilities, especially for Microsoft Sentinel or CrowdStrike Next-Gen SIEM deployments..
Should I choose Help AG or LRQA Nettitude?
Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Choose LRQA Nettitude if: uK and international mid-market or enterprise buyers that need CREST SOC-certified MDR. Help AG is not ideal for buyers that need public MDR pricing before sales. LRQA Nettitude is not ideal for buyers requiring public pricing before engaging sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.