Gradient Cyber vs Sapphire
Gradient Cyber is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Gradient Cyber targets Mid-market organizations; Sapphire serves SMB, Mid-market, and Enterprise. Gradient Cyber includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
Gradient Cyber is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Gradient Cyber targets Mid-market organizations; Sapphire serves SMB, Mid-market, and Enterprise. Gradient Cyber includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Gradient Cyber (Pure-play MDR) and Sapphire (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Gradient Cyber's mid-market specialist that owns its platform, soc, and analyst team or Sapphire's sapphire mdr is strongest for uk buyers that value local ownership, a crest-accredited uk soc and....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Maritime and transportation organizations needing OT visibility alongside IT security | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Not published | Custom quote |
| Response authority | 5/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Maritime and transportation organizations needing OT visibility alongside IT security
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Gradient CyberTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for EndpointSentinelOne SingularityVMware Carbon BlackCisco Secure EndpointFortinet FortiEDRSophos CentralDeep Instinct | EDR toolsMicrosoft technologies |
| SIEM integrations | Quorum AI native data lake (open XDR approach, works with or without customer SIEM) | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size and coverage areas. Positioned for mid-market budgets, but no public pricing available. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | No public pricing. You will need a custom quote and have no benchmark to negotiate against.. Network sensors may require on-premises hardware deployment. Ask about hardware costs.. Active containment (isolate, quarantine, kill) is included, but full incident response and forensics beyond containment may require a separate professional services engagement. Clarify exactly where that line is.. Monthly reviews only, not quarterly business reviews like some competitors offer. | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom |
| Channels | EmailPortal | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | Days. Network sensors deploy quickly with minimal setup. Full deployment completed in less than a month. | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | HealthcareFinancial ServicesManufacturingGovernmentMaritime | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Limited public review volume. Gartner Peer Insights 4.2/5 with 13 reviews, very small market presence. Praise centers on communication quality, ease of deployment, and false positive reduction. Complaints focus on challenging ongoing management, limited customization, and gaps between sales promises and actual capabilities. No Reddit discussions found. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | SOC 2 Type IIISO 27001GDPRHIPAAFIPS 140-2 | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | SOC 2 Type II (annual third-party audit, verified via GlobeNewsWire Dec 2023)ISO 27001 (vendor-claimed, not independently verified)GDPR compliant (vendor-claimed)HIPAA compliant (vendor-claimed)FIPS 140-2 (vendor-claimed, likely via AWS infrastructure) | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2017 | 1996 |
| Data retention | Longer-term storage for threat hunting, forensics, and reporting (specific retention period not published) | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Gradient Cyber and Sapphire?
Gradient Cyber is a Pure-play MDR that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). Gradient Cyber covers 5 attack surfaces in base pricing vs. 4 for Sapphire.
How do Gradient Cyber and Sapphire differ in response capabilities?
Gradient Cyber supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Gradient Cyber and included with Sapphire.
How does Gradient Cyber pricing compare to Sapphire?
Gradient Cyber pricing: Custom-quoted pricing. Sapphire pricing: Not published. Watch for with Gradient Cyber: No public pricing. You will need a custom quote and have no benchmark to negotiate against.; Network sensors may require on-premises hardware deployment. Ask about hardware costs.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Gradient Cyber or Sapphire?
Choose Gradient Cyber if: mid-market organizations (200-2,000 employees) with limited security staff wanting 24x7 monitoring and active endpoint response without hiring a SOC. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Gradient Cyber is not ideal for sMBs under 200 employees or large enterprises over 5,000 employees (outside mid-market focus). Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.