Field Effect vs Sapphire
Field Effect is a Platform vendor that requires its own security platform. Sapphire is a Services firm that works with your existing tools. Field Effect targets SMB and Mid-market organizations; Sapphire serves SMB, Mid-market, and Enterprise.
Buyer brief
Field Effect is a Platform vendor that requires its own security platform. Sapphire is a Services firm that works with your existing tools. Field Effect targets SMB and Mid-market organizations; Sapphire serves SMB, Mid-market, and Enterprise.
Field Effect is the choice if you want a single-vendor stack with deep integration. Sapphire is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | SMBs and MSPs wanting affordable MDR with published per-user pricing | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | MDR Core: $99/user/mo, <=25 users | Custom quote |
| Response authority | 5/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- SMBs and MSPs wanting affordable MDR with published per-user pricing
- Price
- MDR Core: $99/user/mo, <=25 users
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Field EffectPLATFORM | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| ›› Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Field Effect Agent (proprietary, required)Carbon Black (enrichment)Palo Alto Cortex XDR (enrichment)Cisco Meraki (enrichment)Zscaler (enrichment)Thinkst Canary (enrichment) | EDR toolsMicrosoft technologies |
| SIEM integrations | Syslog ingestion supported | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantine | Custom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | MDR Core: $99/user/month (25 users or fewer). MDR Complete: custom pricing. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-user, per-month | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | MDR Core excludes network monitoring, DNS firewall, and dark web monitoring. $99/user adds up quickly (50 users = $4,950/month). Requires proprietary Field Effect agent, cannot use existing EDR | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | Europe |
| Onboarding | Hours to days for most customers | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | HealthcareFinancial ServicesGovernmentDefense ContractorsMSP/MSSP Channel | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | 11 minutes overall MTTD, first detection in 2 minutes (MITRE Engenuity ATT&CK Managed Services Round 2, 2024) | Not published |
| MTTR | Not published | Not published |
| Community view | PeerSpot 9.2/10 (Jan 2026). SoftwareReviews 9.5/10 composite (423 verified reviews, +98 Net Emotional Footprint, Data Quadrant Leader four consecutive years 2022-2025). G2 Highest ROI in MDR, Winter 2026. Praised for easy setup, noise reduction, and MSP value. Main criticisms: limited third-party integrations and no raw log visibility. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | SOC 2 Type IIISO 27001PIPEDA | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | SOC 2 Type IIISO 27001Microsoft Virus Initiative (MVI) | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2016 | 1996 |
| Data retention | 90 days included, extended options available as upgrade | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Field Effect and Sapphire?
Field Effect is a Platform vendor that is platform-native (requires their own security stack). Sapphire is a Services firm that is technology-agnostic (works with your existing tools).
How do Field Effect and Sapphire differ in response capabilities?
Field Effect supports 5 autonomous actions (account disable, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Field Effect and included with Sapphire.
How does Field Effect pricing compare to Sapphire?
Field Effect pricing: MDR Core: $99/user/month (25 users or fewer). MDR Complete: custom pricing.. Sapphire pricing: Not published. Watch for with Field Effect: MDR Core excludes network monitoring, DNS firewall, and dark web monitoring; $99/user adds up quickly (50 users = $4,950/month). Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Field Effect or Sapphire?
Choose Field Effect if: sMBs and MSPs wanting affordable MDR with published per-user pricing. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Field Effect is not ideal for organizations with existing CrowdStrike/SentinelOne/Defender deployments (requires proprietary agent). Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.