Eye Security vs Thales (S21sec)
Eye Security is a Microsoft-ecosystem that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. Eye Security targets SMB and Mid-market organizations; Thales (S21sec) serves Enterprise. Eye Security includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Buyer brief
Eye Security is a Microsoft-ecosystem that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. Eye Security targets SMB and Mid-market organizations; Thales (S21sec) serves Enterprise. Eye Security includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Eye Security (Microsoft-ecosystem) and Thales (S21sec) (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Eye Security's european mdr with intelligence-agency pedigree and an optional cyber insurance bundle through eye... or Thales (S21sec)'s thales/s21sec is strongest for complex, regulated and critical-sector environments that value glo....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response |
| Price | From EUR 8.99/endpoint/mo | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- European mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor
- Price
- From EUR 8.99/endpoint/mo
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | Eye SecurityTECH-AGNOSTIC | Thales (S21sec)TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | Customer endpoint security tools |
| SIEM integrations | Microsoft Sentinel | Customer SIEM platformsThales SOC tooling |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | ContainCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | EUR 8.99+/endpoint/month (varies by deployment size and coverage scope) | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing starting at EUR 8.99/endpoint/month | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. |
| Hidden cost warnings | Europe-only coverage (Netherlands, Germany, Belgium). No North American or APAC presence.. Pricing in euros only. Three editions but per-tier pricing beyond the base rate is not published.. Insurance is only in the top tier (Cyber Guard Insured), not all plans. If you want the insurance bundle, expect higher cost.. Young company (founded 2020) with limited public reviews. Harder to validate claims than established providers. | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | Europe | EuropeMEAAPAC |
| Onboarding | 2 days (software rollout), monitoring live within hours | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. |
| Industry focus | AutomotiveManufacturingHealthcareFinancial ServicesInformation Technology | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Very limited public reviews. TrustPilot shows 4 stars from 3 reviews. No PeerSpot (0.3% mindshare, 0 reviews), G2 or Gartner Peer Insights reviews found. No Reddit discussions. Founded in 2020 with strong VC backing (Bessemer, J.P. Morgan) and intelligence pedigree, but almost no independent practitioner validation in English. | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. |
| Compliance | GDPRNIS2 | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE |
| Certifications | – | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia |
| Founded | 2020 | – |
| Data retention | Not published. If data resides in customer's Microsoft Sentinel tenant, retention depends on tenant configuration. | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Eye Security and Thales (S21sec)?
Eye Security is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). Eye Security covers 4 attack surfaces in base pricing vs. 2 for Thales (S21sec).
How do Eye Security and Thales (S21sec) differ in response capabilities?
Eye Security supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable.
How does Eye Security pricing compare to Thales (S21sec)?
Eye Security pricing: EUR 8.99+/endpoint/month (varies by deployment size and coverage scope). Thales (S21sec) pricing: Not published. Watch for with Eye Security: Europe-only coverage (Netherlands, Germany, Belgium). No North American or APAC presence.; Pricing in euros only. Three editions but per-tier pricing beyond the base rate is not published.. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs..
Should I choose Eye Security or Thales (S21sec)?
Choose Eye Security if: european mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor. Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Eye Security is not ideal for north American or APAC organizations. Eye Security only operates in Europe.. Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.