Eviden vs r-tec IT Security
Eviden and r-tec IT Security are both Services firms that work with your existing tools. Eviden targets Mid-market and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. Eviden includes 6 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network, OT/ICS), compared to 0 for r-tec IT Security ().
Buyer brief
Eviden and r-tec IT Security are both Services firms that work with your existing tools. Eviden targets Mid-market and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. Eviden includes 6 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network, OT/ICS), compared to 0 for r-tec IT Security ().
Eviden offers broader coverage (6 surfaces vs. 0). r-tec IT Security may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European and Middle East enterprises wanting a regional services-firm MDR with deep on-the-ground presence | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European and Middle East enterprises wanting a regional services-firm MDR with deep on-the-ground presence
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | EvidenTECH-AGNOSTIC | r-tec IT SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft DefenderSentinelOneTrend Micro CrowdStrike | Microsoft Defender XDR CrowdStrike |
| SIEM integrations | SplunkIBM QRadarGoogle Chronicle Microsoft Sentinel | Exabeam Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Covered | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | Not offered |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | ~ Limited |
| OT/ICS | ✓ Included | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote, negotiated with the regional team. Fully managed and co-managed tiers. Sold direct. | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. |
| Hidden cost warnings | Pricing varies by region with no public benchmarks, expect long sales cycles. Atos Group is mid-restructuring under the Genesis plan, watch contract terms around continuity. AIsaac value depends on telemetry sitting in Amazon Security Lake or compatible data fabric, your data architecture choice changes pricing | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Basic, Premium, Custom |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | EuropeNorth AmericaAsia-PacificMEA | Europe |
| Onboarding | Not published | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. |
| Industry focus | Financial ServicesPublic SectorEnergyManufacturingDefenseHealthcare | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Eviden has a Gartner Peer Insights MDR vendor profile and analyst recognition but limited grassroots community coverage on Reddit and G2. Buyer perception is shaped more by Atos Group news (Genesis transformation plan, Tech Foundations sale, French State HPC offer) than by independent customer reviews of the MDR service itself. | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. |
| Compliance | Not published | ISO 27001ISO 9001KRITISGDPR |
| Certifications | Not published | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification |
| Founded | 2023 | 1996 |
| Data retention | Not published | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Eviden and r-tec IT Security?
Eviden is a Services firm that is technology-agnostic (works with your existing tools). r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Eviden offers Not disclosed, r-tec IT Security offers ≤1 hour. Eviden covers 6 attack surfaces in base pricing vs. 0 for r-tec IT Security.
How do Eviden and r-tec IT Security differ in response capabilities?
Eviden supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Eviden pricing compare to r-tec IT Security?
Eviden pricing: Not published. r-tec IT Security pricing: Not published. Watch for with Eviden: Pricing varies by region with no public benchmarks, expect long sales cycles; Atos Group is mid-restructuring under the Genesis plan, watch contract terms around continuity. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00..
Should I choose Eviden or r-tec IT Security?
Choose Eviden if: european and Middle East enterprises wanting a regional services-firm MDR with deep on-the-ground presence. Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Eviden is not ideal for sMB and lower mid-market buyers who need fast-onboarding pure-play MDR. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.