ESET vs suresecure
ESET is a Platform vendor that requires its own security platform. suresecure is a Services firm that works with your existing tools. ESET targets SMB, Mid-market, and Enterprise organizations; suresecure serves Mid-market and Enterprise. ESET includes 3 attack surfaces in base pricing (Endpoint, Cloud, SaaS), compared to 0 for suresecure ().
Buyer brief
ESET is a Platform vendor that requires its own security platform. suresecure is a Services firm that works with your existing tools. ESET targets SMB, Mid-market, and Enterprise organizations; suresecure serves Mid-market and Enterprise. ESET includes 3 attack surfaces in base pricing (Endpoint, Cloud, SaaS), compared to 0 for suresecure ().
ESET is the choice if you want a single-vendor stack with deep integration. suresecure is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | SMBs with 25-500 devices that want managed detection without meeting 200+ endpoint minimums | DACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps |
| Price | Custom quote | EUR 7,999/mo for 2 months, up to 500 assets |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- SMBs with 25-500 devices that want managed detection without meeting 200+ endpoint minimums
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- DACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps
- Price
- EUR 7,999/mo for 2 months, up to 500 assets
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | ESETPLATFORM | suresecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | ESET | CrowdStrikeTrend Micro |
| SIEM integrations | Microsoft SentinelElastic Splunk | Google Chronicle Splunk |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published, custom-quoted based on environment and device count with volume discounts | Proof of Value: EUR 7,999/month plus VAT for 2 months, up to 500 assets. Ongoing MDR pricing is not published. |
| Minimum seats | 25 | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ~ Limited | ~ Limited |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-device pricing, custom-quoted. Requires ESET PROTECT Enterprise or Elite as the base. MSP partners can get daily billing or monthly invoicing. | Custom quote for ongoing Managed SOC and MDR. suresecure publishes a fixed-price 2-month Managed SOC Proof of Value. |
| Hidden cost warnings | Requires ESET PROTECT Enterprise or Elite subscription as the base, which is a separate cost from MDR itself. MDR Ultimate pricing is significantly higher than standard MDR, but the exact gap is not published. Custom-quoted pricing with no published benchmarks means you have no leverage for comparison shopping. If you're not already an ESET customer, factor in the cost and time to migrate your entire endpoint stack | The published Proof of Value price applies only up to 500 connected assets and lasts 2 months.. Public pages do not publish ongoing MDR prices, contract minimums or service-credit language.. Exact response authority and automated action rights need written playbooks.. Google SecOps licensing, log ingestion and storage can affect the final bill.. Co-managed SOC is aimed at teams that already have SIEM expertise. |
| Data portability | Limited | Partial |
| Contract terms | Annual, Multi-year | Custom, Proof of Value |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | Fast deployment via ESET PROTECT platform if you're already an ESET customer. Net-new deployments require platform setup first. | suresecure says most log sources can be connected within a few hours on the MDR page, the Managed SOC page says go-live can happen in 4 weeks and the Proof of Value sheet says onboarding takes a few days. Buyers should confirm scope by log source and response playbook. |
| Industry focus | SMB (all industries)EducationHealthcareFinancial ServicesGovernmentRetail | ManufacturingHealthcareEnergyRetailProfessional ServicesSports and EntertainmentCritical Infrastructure |
| MTTD | 20 minutes (vendor-published) | Not published |
| MTTR | Approximately 5 minutes (vendor-published time to resolve) | Not published |
| Community view | KuppingerCole named ESET Product and Market Leader for MDR (December 2024). Praised for the low 25-device entry point and fast vendor-published detection times. Criticized for console UI complexity and full platform lock-in. Limited MDR-specific community discussion compared to larger competitors. | No meaningful MDR-specific buyer-review signal was found in G2, PeerSpot, Gartner Peer Insights or Reddit. The public buyer case rests on German SOC delivery, Google SecOps specialization, ISO 27001 status, named reference logos and a published Proof of Value offer, but buyers should validate pricing, response authority, analyst staffing and threat-hunting scope directly. |
| Compliance | ISO 27001 | ISO 27001GDPRNIS2 |
| Certifications | ISO 27001 | ISO 27001BSI-certified incident expertsGoogle Cloud Security PartnerISG Provider Lens Next-Gen SOC/MDR Services Midmarket Leader |
| Founded | 1992 | 2017 |
| Data retention | Not published | No standard MDR retention period was found. The Co-Managed SOC page says normalized SIEM data is processed in suresecure's cloud-native SOC architecture but not stored there, with data sovereignty remaining with the customer. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ESET and suresecure?
ESET is a Platform vendor that is platform-native (requires their own security stack). suresecure is a Services firm that is technology-agnostic (works with your existing tools). ESET covers 3 attack surfaces in base pricing vs. 0 for suresecure.
How do ESET and suresecure differ in response capabilities?
ESET supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. suresecure supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does ESET pricing compare to suresecure?
ESET pricing: Not published, custom-quoted based on environment and device count with volume discounts (25-seat minimum). suresecure pricing: Proof of Value: EUR 7,999/month plus VAT for 2 months, up to 500 assets. Ongoing MDR pricing is not published.. Watch for with ESET: Requires ESET PROTECT Enterprise or Elite subscription as the base, which is a separate cost from MDR itself; MDR Ultimate pricing is significantly higher than standard MDR, but the exact gap is not published. Watch for with suresecure: The published Proof of Value price applies only up to 500 connected assets and lasts 2 months.; Public pages do not publish ongoing MDR prices, contract minimums or service-credit language..
Should I choose ESET or suresecure?
Choose ESET if: sMBs with 25-500 devices that want managed detection without meeting 200+ endpoint minimums. Choose suresecure if: dACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps. ESET is not ideal for organizations with non-ESET EDR that want to keep their existing platform and layer MDR on top. suresecure is not ideal for buyers that need public ongoing MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.