Ensign InfoSecurity vs Innofactor MDRaaS
Ensign InfoSecurity is a Services firm that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Ensign InfoSecurity targets Mid-market and Enterprise organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Ensign InfoSecurity includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 1 for Innofactor MDRaaS (Cloud).
Buyer brief
Ensign InfoSecurity is a Services firm that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Ensign InfoSecurity targets Mid-market and Enterprise organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Ensign InfoSecurity includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 1 for Innofactor MDRaaS (Cloud).
Ensign InfoSecurity (Services firm) and Innofactor MDRaaS (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Ensign InfoSecurity's apac's largest pure-play cybersecurity services provider with socs in five countries, local langu... or Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise organizations operating primarily in APAC | Nordic buyers already committed to Microsoft Azure and Sentinel |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Approval required | 0/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise organizations operating primarily in APAC
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | Ensign InfoSecurityTECH-AGNOSTIC | Innofactor MDRaaSTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Cybereason | Microsoft Defender |
| SIEM integrations | None listed | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Guided Response | Guided Response |
| Approval policy | Approval Required | Approval Required |
| Response actions | Custom playbooks | Alert and notify only |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | + Optional |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | + Optional | ~ Limited |
| SaaS apps | + Optional | Not offered |
| Network | ✓ Included | + Optional |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size and coverage scope. IR retainer is separate: Essentials (USD 2,000/year, 10 hours), Standard (100-hour blocks), or Ad-hoc. | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. |
| Hidden cost warnings | Incident response is NOT included in base MDR. Cheapest IR retainer (Essentials) is USD 2,000/year for just 10 manhours.. 8-hour on-site IR support is only for Singapore-based clients. Other APAC locations get remote support or longer SLAs.. Pricing requires custom quote. No published per-endpoint or per-user rates for comparison shopping.. Cybereason EDR is the default platform. Unclear what the cost or support impact is if you use a different EDR vendor.. Ad-hoc IR retainer has no upfront cost but standard-priced manhours and longer onboarding. You pay more per hour in a crisis. | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. |
| Data portability | Partial | Full |
| Contract terms | Annual | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | – |
| SOC regions | Asia-Pacific | Europe |
| Onboarding | Not published | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. |
| Industry focus | Financial ServicesGovernmentHealthcareManufacturingTechnology | Public SectorFinancial ServicesTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | MSSP Alert Top 250: top 10 globally and #1 in APAC for the fourth consecutive year (2025 list). No G2 or PeerSpot product reviews found. Glassdoor employee reviews average 3.4/5 (268 reviews). Industry recognition is strong within APAC, but almost zero practitioner discussion outside the region. | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. |
| Compliance | ISO 27001PCI DSS | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 |
| Certifications | ISO 27001PCI DSSOSPAR (SOC attestation) | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations |
| Founded | 2018 | 2000 |
| Data retention | Not published | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Ensign InfoSecurity and Innofactor MDRaaS?
Ensign InfoSecurity is a Services firm that is technology-agnostic (works with your existing tools). Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Ensign InfoSecurity covers 3 attack surfaces in base pricing vs. 1 for Innofactor MDRaaS.
How do Ensign InfoSecurity and Innofactor MDRaaS differ in response capabilities?
Ensign InfoSecurity supports 1 autonomous actions (custom playbooks) and requires approval before acting. Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting.
How does Ensign InfoSecurity pricing compare to Innofactor MDRaaS?
Ensign InfoSecurity pricing: Custom-quoted pricing. Innofactor MDRaaS pricing: Not published. Watch for with Ensign InfoSecurity: Incident response is NOT included in base MDR. Cheapest IR retainer (Essentials) is USD 2,000/year for just 10 manhours.; 8-hour on-site IR support is only for Singapore-based clients. Other APAC locations get remote support or longer SLAs.. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect..
Should I choose Ensign InfoSecurity or Innofactor MDRaaS?
Choose Ensign InfoSecurity if: mid-market and enterprise organizations operating primarily in APAC. Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Ensign InfoSecurity is not ideal for north American or European organizations without APAC operations. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.