e2e-assure vs Innofactor MDRaaS
e2e-assure is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. e2e-assure targets Mid-market and Enterprise organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. e2e-assure includes 4 attack surfaces in base pricing (Endpoint, SaaS, Identity, Network), compared to 1 for Innofactor MDRaaS (Cloud).
Buyer brief
e2e-assure is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. e2e-assure targets Mid-market and Enterprise organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. e2e-assure includes 4 attack surfaces in base pricing (Endpoint, SaaS, Identity, Network), compared to 1 for Innofactor MDRaaS (Cloud).
e2e-assure (Pure-play MDR) and Innofactor MDRaaS (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize e2e-assure's uk-focused mdr with sc-cleared analysts and deep microsoft expertise, purpose-built for critical ... or Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK or Australian government and critical infrastructure organizations requiring SC-cleared analysts | Nordic buyers already committed to Microsoft Azure and Sentinel |
| Price | AppSource from GBP 6/user/mo; min spend unclear | Custom quote |
| Response authority | 4/6 actions · Configurable | 0/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- UK or Australian government and critical infrastructure organizations requiring SC-cleared analysts
- Price
- AppSource from GBP 6/user/mo; min spend unclear
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | e2e-assureTECH-AGNOSTIC | Innofactor MDRaaSTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for EndpointCrowdStrikeSentinelOneTrend Micro Vision One | Microsoft Defender |
| SIEM integrations | Splunk Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Guided Response | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | IsolateDisable accountsQuarantineCustom playbooks | Alert and notify only |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Starting around £6/user/month (per Microsoft AppSource listing), dependent on user count, number of services, and subject to minimum spend. Specific minimums not published. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | + Optional |
| Cloud workloads | + Optional | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | + Optional |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-user per-month pricing. Two tiers: Monitored (baseline Defender coverage, monthly reports) and Managed (extended functionality, automated threat responses, Teams-based monthly reviews). Contracts typically 12-36 months. Also available as committed annual contract with retrospective monthly management charge based on device count. | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. |
| Hidden cost warnings | Incident response is NOT included in base MDR. It is a separate retainer delivered through UK-based partners.. Automated containment triggers on critical alerts, but broader remediation is your team's responsibility. Budget for internal staff to act on SOC guidance.. Minimum spend threshold exists but is not publicly disclosed. Ask for it before engaging.. OT/ICS and advanced cloud coverage may be priced as additional modules beyond base MDR.. Managed tier costs more than Monitored, with significantly different automation and analyst involvement. Clarify which tier is being quoted. | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. |
| Data portability | Partial | Full |
| Contract terms | Annual, 2-year, 3-year | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom |
| Channels | TeamsEmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | – |
| SOC regions | EuropeAsia-Pacific | Europe |
| Onboarding | Weeks, varies by integration complexity and environment scope | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. |
| Industry focus | GovernmentCritical National InfrastructureManufacturingDefenseUtilitiesLife Sciences | Public SectorFinancial ServicesTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | NPS score of 88+ (vendor-reported, industry average 34) suggests high customer satisfaction among existing clients. However, virtually no public reviews on G2, Gartner, or Reddit exist, making independent validation impossible. Customers appear to value SC clearance and UK/government compliance focus. Small enough provider that community discussion is minimal. | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. |
| Compliance | ISO/IEC 27001Cyber Essentials PlusG-Cloud 14CCS Framework | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 |
| Certifications | ISO/IEC 27001Cyber Essentials Plus | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations |
| Founded | 2013 | 2000 |
| Data retention | Not published | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between e2e-assure and Innofactor MDRaaS?
e2e-assure is a Pure-play MDR that is technology-agnostic (works with your existing tools). Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). SLA commitments differ: e2e-assure offers ≤1 hour, Innofactor MDRaaS offers Not disclosed. e2e-assure covers 4 attack surfaces in base pricing vs. 1 for Innofactor MDRaaS.
How do e2e-assure and Innofactor MDRaaS differ in response capabilities?
e2e-assure supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine) and approval is configurable. Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting.
How does e2e-assure pricing compare to Innofactor MDRaaS?
e2e-assure pricing: Starting around £6/user/month (per Microsoft AppSource listing), dependent on user count, number of services, and subject to minimum spend. Specific minimums not published.. Innofactor MDRaaS pricing: Not published. Watch for with e2e-assure: Incident response is NOT included in base MDR. It is a separate retainer delivered through UK-based partners.; Automated containment triggers on critical alerts, but broader remediation is your team's responsibility. Budget for internal staff to act on SOC guidance.. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect..
Should I choose e2e-assure or Innofactor MDRaaS?
Choose e2e-assure if: uK or Australian government and critical infrastructure organizations requiring SC-cleared analysts. Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. e2e-assure is not ideal for organizations needing full hands-on remediation (e2e-assure automates containment but guides remediation). Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.