DTS Solution vs WatchGuard
DTS Solution is a Services firm that works with your existing tools. WatchGuard is a MSP-channel that works with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations; WatchGuard serves SMB and Mid-market. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for WatchGuard (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
DTS Solution is a Services firm that works with your existing tools. WatchGuard is a MSP-channel that works with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations; WatchGuard serves SMB and Mid-market. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for WatchGuard (Endpoint, Cloud, SaaS, Identity, Network).
DTS Solution (Services firm) and WatchGuard (MSP-channel) serve different buyer profiles. Your decision depends on whether you prioritize DTS Solution's dts hawkeye is a useful regional option for buyers that want managed csoc, xdr, threat hunting an... or WatchGuard's watchguard mdr is strongest for msps that already standardize on watchguard or want a managed soc....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider | MSPs already selling WatchGuard Firebox, AuthPoint or Endpoint Security who want to add managed SOC coverage |
| Price | Custom quote | Custom quote |
| Response authority | 3/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- MSPs already selling WatchGuard Firebox, AuthPoint or Endpoint Security who want to add managed SOC coverage
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DTS SolutionTECH-AGNOSTIC | WatchGuardTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools CrowdStrike | WatchGuard Endpoint SecurityMicrosoft Defender CrowdStrike |
| SIEM integrations | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM | WatchGuard Cloud |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | IsolateContainCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. | Per licensed user or endpoint through WatchGuard service-provider licensing. Core MDR, Core MDR for Microsoft, Total MDR and Open MDR are separate package options. |
| Hidden cost warnings | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. | WatchGuard publishes package requirements but not public MDR pricing, so buyers need an MSP or WatchGuard quote before cost comparison.. The package names hide meaningful scope differences: Core MDR and Core MDR for Microsoft are narrower than Total MDR and Open MDR.. Open MDR can use existing tools, but buyers still need valid third-party licenses and permissions for each monitored source.. License expiration disables Managed Services portal access and stops MDR monitoring after the grace period.. Core MDR for Microsoft data is deleted after expiration if not renewed within the grace period. |
| Data portability | Partial | Limited |
| Contract terms | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package | Subscription, Term license, 1 year, 3 years |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | MEA | North AmericaEuropeAsia-Pacific |
| Onboarding | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. | Vendor states onboarding can be completed in hours. April 2026 release notes added direct onboarding from WatchGuard Cloud. |
| Industry focus | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation | Managed Service ProvidersHealthcareFinancial ServicesRetailTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | 6 minutes mean time to first response on critical alerts (vendor-published, not a full MTTR metric). |
| Community view | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. | WatchGuard has a strong MSP installed base, but WatchGuard MDR is newer and public MDR-specific review volume is still thin. Reddit discussion in MSP communities is mixed: some MSPs like having EDR, MDR, firewall and MFA in one platform, while others say the endpoint and MDR stack needs more time to mature. |
| Compliance | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK | ISO 27001GDPRFIPS 140-2Common Criteria |
| Certifications | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site | WatchGuard Cloud ISO/IEC 27001:2022Firebox FIPS 140-2Firebox Common Criteria EAL4+WatchGuard Endpoint Security CCN High ENSWatchGuard Endpoint Security Common Criteria EAL2+ |
| Founded | 2011 | 1996 |
| Data retention | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. | Not published as a standard MDR retention period. WatchGuard Core MDR for Microsoft data is deleted after license expiration if not renewed within the grace period. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DTS Solution and WatchGuard?
DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). WatchGuard is a MSP-channel that is technology-agnostic (works with your existing tools). DTS Solution covers 3 attack surfaces in base pricing vs. 5 for WatchGuard.
How do DTS Solution and WatchGuard differ in response capabilities?
DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. WatchGuard supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Incident response is not included with DTS Solution and included with WatchGuard.
How does DTS Solution pricing compare to WatchGuard?
DTS Solution pricing: Not published. WatchGuard pricing: Not published. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. Watch for with WatchGuard: WatchGuard publishes package requirements but not public MDR pricing, so buyers need an MSP or WatchGuard quote before cost comparison.; The package names hide meaningful scope differences: Core MDR and Core MDR for Microsoft are narrower than Total MDR and Open MDR..
Should I choose DTS Solution or WatchGuard?
Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Choose WatchGuard if: mSPs already selling WatchGuard Firebox, AuthPoint or Endpoint Security who want to add managed SOC coverage. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales. WatchGuard is not ideal for direct enterprise buyers who want a mature, analyst-validated MDR service with deep public review volume.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.