DTS Solution vs VikingCloud
DTS Solution is a Services firm that works with your existing tools. VikingCloud is a Platform vendor that requires its own security platform. DTS Solution targets SMB, Mid-market, and Enterprise organizations; VikingCloud serves SMB and Mid-market. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 2 for VikingCloud (Endpoint, Network).
Buyer brief
DTS Solution is a Services firm that works with your existing tools. VikingCloud is a Platform vendor that requires its own security platform. DTS Solution targets SMB, Mid-market, and Enterprise organizations; VikingCloud serves SMB and Mid-market. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 2 for VikingCloud (Endpoint, Network).
VikingCloud is the choice if you want a single-vendor stack with deep integration. DTS Solution is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider | Retail, hospitality, and financial services organizations where PCI DSS compliance is the primary driver for buying MDR |
| Price | Custom quote | Not published |
| Response authority | 3/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Retail, hospitality, and financial services organizations where PCI DSS compliance is the primary driver for buying MDR
- Price
- Not published
- Response authority
- 1/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DTS SolutionTECH-AGNOSTIC | VikingCloudPLATFORM |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | CrowdStrikeMicrosoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools | VikingCloud Endpoint Security |
| SIEM integrations | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM | VikingCloud Managed SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | Quarantine |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | Not offered |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | Not offered |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. | Custom pricing, not publicly disclosed. VikingCloud uses quote-based pricing requiring direct sales consultation. |
| Hidden cost warnings | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. | Pricing is completely opaque: no public ranges, no published minimums, quote-only. Requires VikingCloud's proprietary endpoint agent (Bitdefender-based), replacing your existing EDR. DFIR incident response is a separate retainer, not included in base MDR. The 4M customer base is mostly compliance clients. Ask how many are active MDR customers to gauge service maturity. |
| Data portability | Partial | Limited |
| Contract terms | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package | Annual |
| Channels | PortalEmailPhone | EmailPhonePortal |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | MEA | North AmericaEuropeAsia-Pacific |
| Onboarding | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. | Not published. Agent installation is described as one-click download. |
| Industry focus | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation | RetailQuick Service RestaurantsFinancial ServicesHospitalityHealthcareTravel and Tourism |
| MTTD | Not published | Not published |
| MTTR | Not published | Less than 30 minutes (vendor blog claim, not independently validated) |
| Community view | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. | Very limited public reviews for VikingCloud's MDR service specifically. The company is established in PCI compliance consulting (100+ QSAs, 35-year heritage) but has near-zero visibility in practitioner communities discussing MDR. No Reddit discussions found. Four customer testimonials on Featured Customers are positive but compliance-focused, not about detection and response quality. |
| Compliance | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK | PCI DSSISO 27001SOC 2 |
| Certifications | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site | PCI QSA (Qualified Security Assessor Company)PCI ASV (Approved Scanning Vendor)PCI PFI (Payment Card Industry Forensic Investigator) |
| Founded | 2011 | 1989 |
| Data retention | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DTS Solution and VikingCloud?
DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). VikingCloud is a Platform vendor that is platform-native (requires their own security stack). DTS Solution covers 3 attack surfaces in base pricing vs. 2 for VikingCloud.
How do DTS Solution and VikingCloud differ in response capabilities?
DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. VikingCloud supports 1 autonomous actions (file quarantine) and approval is configurable.
How does DTS Solution pricing compare to VikingCloud?
DTS Solution pricing: Not published. VikingCloud pricing: Custom-quoted pricing. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. Watch for with VikingCloud: Pricing is completely opaque: no public ranges, no published minimums, quote-only; Requires VikingCloud's proprietary endpoint agent (Bitdefender-based), replacing your existing EDR.
Should I choose DTS Solution or VikingCloud?
Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Choose VikingCloud if: retail, hospitality, and financial services organizations where PCI DSS compliance is the primary driver for buying MDR. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales. VikingCloud is not ideal for organizations with existing EDR investments wanting vendor-agnostic MDR (VikingCloud requires their own endpoint agent).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.