DTS Solution vs Total Assure
DTS Solution and Total Assure are both Services firms that work with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations, while Total Assure serves SMB and Mid-market.
Buyer brief
DTS Solution and Total Assure are both Services firms that work with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations, while Total Assure serves SMB and Mid-market.
Both providers target similar markets. Compare their specific response actions, communication channels, and pricing structure to find the better fit for your environment.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider | SMBs that want an outsourced security team with U.S.-based 24/7 SOC coverage |
| Price | Custom quote | Custom quote |
| Response authority | 3/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Own agent required |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- SMBs that want an outsourced security team with U.S.-based 24/7 SOC coverage
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DTS SolutionTECH-AGNOSTIC | Total AssureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools | SentinelOne |
| SIEM integrations | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM | Splunk |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Custom flat-rate pricing. No public dollar amount found. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. | Flat-rate monthly pricing is claimed publicly, with no per-user fees and no hidden charges. Total Assure does not publish actual monthly price bands, minimums or what changes the flat rate as employees and infrastructure scale. |
| Hidden cost warnings | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. | Confirm exactly which services are inside the flat monthly MDR rate, especially email security, vulnerability management, digital forensics and recovery.. Confirm whether Splunk, SentinelOne, Avanan, Tenable or other third-party tool costs are included or passed through.. The site claims no per-user surprises, but buyers should ask how the flat rate changes as employees, endpoints, cloud workloads and log volume grow.. No public contractual MDR SLA table, service-credit language or breach warranty was found. |
| Data portability | Partial | Partial |
| Contract terms | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package | Monthly, Custom |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | MEA | North America |
| Onboarding | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. | Typical deployment reaches full 24/7 SOC protection by day 30 after discovery, deployment, configuration, tuning and baselining. |
| Industry focus | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation | HealthcareFinancial ServicesManufacturingProfessional ServicesEducationDefense Industrial Base |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. | Public buyer-review signal is thin. G2 shows 5.0/5 from one review, says there are not enough reviews to provide buying insight, and categorizes the review under managed security services and vulnerability assessment rather than MDR specifically. |
| Compliance | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK | SOC 2 Type IIHIPAAISO 27001CMMCNIST |
| Certifications | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site | SOC 2 Type IIISO 27001 |
| Founded | 2011 | 2023 |
| Data retention | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DTS Solution and Total Assure?
DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Total Assure is a Services firm that is technology-agnostic (works with your existing tools).
How do DTS Solution and Total Assure differ in response capabilities?
DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Total Assure supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does DTS Solution pricing compare to Total Assure?
DTS Solution pricing: Not published. Total Assure pricing: Custom flat-rate pricing. No public dollar amount found.. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. Watch for with Total Assure: Confirm exactly which services are inside the flat monthly MDR rate, especially email security, vulnerability management, digital forensics and recovery.; Confirm whether Splunk, SentinelOne, Avanan, Tenable or other third-party tool costs are included or passed through..
Should I choose DTS Solution or Total Assure?
Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Choose Total Assure if: sMBs that want an outsourced security team with U.S.-based 24/7 SOC coverage. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales. Total Assure is not ideal for enterprises needing published MDR benchmarks and formal public SLA terms before engaging sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.