DTS Solution vs Pondurance
DTS Solution is a Services firm that works with your existing tools. Pondurance is a Pure-play MDR that works with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations; Pondurance serves SMB and Mid-market. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 2 for Pondurance (Endpoint, Identity).
Buyer brief
DTS Solution is a Services firm that works with your existing tools. Pondurance is a Pure-play MDR that works with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations; Pondurance serves SMB and Mid-market. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 2 for Pondurance (Endpoint, Identity).
DTS Solution (Services firm) and Pondurance (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize DTS Solution's dts hawkeye is a useful regional option for buyers that want managed csoc, xdr, threat hunting an... or Pondurance's affordable, technology-agnostic mdr for us mid-market buyers in regulated industries, with a risk....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider | Organizations that want a $2M breach warranty and HITRUST readiness consulting from one vendor |
| Price | Custom quote | Custom quote |
| Response authority | 3/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | $2,000,000 |
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Organizations that want a $2M breach warranty and HITRUST readiness consulting from one vendor
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- $2,000,000
Detailed comparison
| FIELD | DTS SolutionTECH-AGNOSTIC | PonduranceTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools CrowdStrike | SentinelOneMicrosoft Defender CrowdStrike |
| SIEM integrations | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published. Custom quotes only. Reviews describe pricing as affordable relative to competitors. |
| Minimum seats | None | None |
| Breach warranty | – | $2,000,000 |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | + Optional |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | + Optional |
| Network | ✓ Included | + Optional |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. | Per-endpoint for endpoint MDR. Network MDR priced by bandwidth. Log MDR priced by GB/day ingestion. Custom quotes. |
| Hidden cost warnings | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. | Incident response is NOT included in base MDR. Separate retainer required for the 2-hour response commitment.. Network MDR, Log MDR, and Pondurance for Microsoft are all separate products with separate pricing on top of endpoint MDR. RansomSnare module is a separate license on top of MDR (free promotion for new customers may be time-limited). Cloud, SaaS (M365), and network coverage each require purchasing separate product modules beyond base endpoint MDR |
| Data portability | Partial | Partial |
| Contract terms | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package | Annual |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | MEA | North America |
| Onboarding | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. | Not published. Reviews describe setup as straightforward. |
| Industry focus | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation | HealthcareFinancial ServicesGovernmentEducationManufacturingRetail |
| MTTD | Not published | Not published |
| MTTR | Not published | Under 15 minutes (vendor marketing claim, described as 'typical time to remediation') |
| Community view | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. | Gartner Peer Insights 5.0/5 but only 2 reviews, too small to draw conclusions. Named in Gartner 2024 Market Guide for MDR as the only 'risk-based' vendor. Almost no presence on G2, PeerSpot, or Reddit. Glassdoor 2.4/5 (36 reviews) with recurring complaints about leadership and employee turnover. |
| Compliance | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK | – |
| Certifications | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site | Certified Common Security Framework Practitioners (CCSFP) on staff |
| Founded | 2011 | 2008 |
| Data retention | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. | Not published. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DTS Solution and Pondurance?
DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Pondurance is a Pure-play MDR that is technology-agnostic (works with your existing tools). DTS Solution covers 3 attack surfaces in base pricing vs. 2 for Pondurance.
How do DTS Solution and Pondurance differ in response capabilities?
DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Pondurance supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does DTS Solution pricing compare to Pondurance?
DTS Solution pricing: Not published. Pondurance pricing: Not published. Custom quotes only. Reviews describe pricing as affordable relative to competitors.. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. Watch for with Pondurance: Incident response is NOT included in base MDR. Separate retainer required for the 2-hour response commitment.; Network MDR, Log MDR, and Pondurance for Microsoft are all separate products with separate pricing on top of endpoint MDR.
Should I choose DTS Solution or Pondurance?
Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Choose Pondurance if: uS mid-market organizations in healthcare, financial services, or government wanting affordable MDR for regulated environments. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales. Pondurance is not ideal for international organizations needing non-US SOC coverage or multilingual support.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.