DTS Solution vs Palo Alto Networks
DTS Solution is a Services firm that works with your existing tools. Palo Alto Networks is a Platform vendor that requires its own security platform. DTS Solution targets SMB, Mid-market, and Enterprise organizations; Palo Alto Networks serves Mid-market and Enterprise. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for Palo Alto Networks (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
DTS Solution is a Services firm that works with your existing tools. Palo Alto Networks is a Platform vendor that requires its own security platform. DTS Solution targets SMB, Mid-market, and Enterprise organizations; Palo Alto Networks serves Mid-market and Enterprise. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for Palo Alto Networks (Endpoint, Cloud, SaaS, Identity, Network).
Palo Alto Networks is the choice if you want a single-vendor stack with deep integration. DTS Solution is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider | Enterprise organizations already invested in the Palo Alto ecosystem (NGFW, Prisma, WildFire) wanting native MDR |
| Price | Custom quote | Cortex XDR Pro platform: ~$81/endpoint/yr; MDR extra |
| Response authority | 3/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Full query access |
| Warranty | None listed | Available |
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Enterprise organizations already invested in the Palo Alto ecosystem (NGFW, Prisma, WildFire) wanting native MDR
- Price
- Cortex XDR Pro platform: ~$81/endpoint/yr; MDR extra
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- Available
Detailed comparison
| FIELD | DTS SolutionTECH-AGNOSTIC | Palo Alto NetworksPLATFORM |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | CrowdStrikeMicrosoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools | Cortex XDR (native, required for full endpoint D&R)Third-party EDR telemetry (MSIAM 2.0, Feb 2026) |
| SIEM integrations | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM | Cortex XSIAM (native) |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Cortex XDR Pro: ~$81/endpoint/year reported (platform only, pricing sources vary). Unit 42 MDR service is additional custom pricing. Total cost depends on endpoints, tier, coverage scope, and contract terms. |
| Minimum seats | None | None |
| Breach warranty | – | ✓ |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. | Subscription-based, custom pricing. Cortex XDR/XSIAM platform license required as prerequisite, with Unit 42 MDR service as additional subscription. |
| Hidden cost warnings | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. | Cortex XDR/XSIAM platform license is a significant prerequisite cost on top of MDR service fee. Cortex Data Lake storage costs are separate and scale with data volume. Renewal price increases reported by community (up to 225% per some Gartner reviews). Best experience requires native Cortex XDR agent, third-party EDR support available via MSIAM 2.0 but with reduced fidelity. Enterprise pricing only, not accessible for SMBs |
| Data portability | Partial | Limited |
| Contract terms | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package | Annual, Multi-year |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | MEA | North AmericaEuropeAsia-Pacific |
| Onboarding | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. | 4-8 weeks typical for enterprise |
| Industry focus | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation | Government/Public SectorFinancial ServicesHealthcareTechnologyCritical Infrastructure |
| MTTD | Not published | Not formally published. Customers report up to 90% reduction. 2x faster than average MDR participant (Frost & Sullivan 2024). Green Bay Packers case study: 5-minute response time. |
| MTTR | Not published | Not formally published. Green Bay Packers case study: median resolution time 42 minutes with Cortex XSIAM. Customers report up to 90% reduction in MTTR. |
| Community view | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. | PeerSpot 8.4/10 (Cortex XDR platform, not MDR-specific). Frost & Sullivan Frost Radar Leader Global MDR 2024 and 2025. Strong detection capabilities and threat intelligence praised. Pricing is the most consistent complaint. No G2 MDR listing. No Reddit discussion specific to Unit 42 MDR found. |
| Compliance | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK | SOC 2+ (aligned to HIPAA, GDPR, PCI DSS, UK NCSC)ISO 27001FedRAMP ModerateDoD IL5StateRAMP |
| Certifications | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site | SOC 2+ (with HIPAA Security Rule alignment)ISO 27001FedRAMP Moderate (Cortex XDR, Cortex Data Lake, Prisma Access, Prisma Cloud, WildFire)DoD IL5StateRAMPGovRAMP |
| Founded | 2011 | 2005 |
| Data retention | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. | Cortex Data Lake: ~$11,000 per 1TB. Retention configurable by customer. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DTS Solution and Palo Alto Networks?
DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Palo Alto Networks is a Platform vendor that is platform-native (requires their own security stack). DTS Solution covers 3 attack surfaces in base pricing vs. 5 for Palo Alto Networks.
How do DTS Solution and Palo Alto Networks differ in response capabilities?
DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Palo Alto Networks supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does DTS Solution pricing compare to Palo Alto Networks?
DTS Solution pricing: Not published. Palo Alto Networks pricing: Cortex XDR Pro: ~$81/endpoint/year reported (platform only, pricing sources vary). Unit 42 MDR service is additional custom pricing. Total cost depends on endpoints, tier, coverage scope, and contract terms.. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. Watch for with Palo Alto Networks: Cortex XDR/XSIAM platform license is a significant prerequisite cost on top of MDR service fee; Cortex Data Lake storage costs are separate and scale with data volume.
Should I choose DTS Solution or Palo Alto Networks?
Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Choose Palo Alto Networks if: enterprise organizations already invested in the Palo Alto ecosystem (NGFW, Prisma, WildFire) wanting native MDR. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales. Palo Alto Networks is not ideal for sMBs or budget-constrained organizations (significant platform prerequisites plus MDR service fee).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.