DTS Solution vs Hitachi Cyber
DTS Solution and Hitachi Cyber are both Services firms that work with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations, while Hitachi Cyber serves Mid-market and Enterprise. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 6 for Hitachi Cyber (Endpoint, Cloud, SaaS, Identity, Network, OT/ICS).
Buyer brief
DTS Solution and Hitachi Cyber are both Services firms that work with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations, while Hitachi Cyber serves Mid-market and Enterprise. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 6 for Hitachi Cyber (Endpoint, Cloud, SaaS, Identity, Network, OT/ICS).
Hitachi Cyber offers broader coverage (6 surfaces vs. 3). DTS Solution may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider | Existing Hitachi enterprise customers consolidating security services with a vendor they already work with |
| Price | Custom quote | Custom quote |
| Response authority | 3/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Existing Hitachi enterprise customers consolidating security services with a vendor they already work with
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DTS SolutionTECH-AGNOSTIC | Hitachi CyberTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools CrowdStrike | SentinelOneMicrosoft Defender CrowdStrike |
| SIEM integrations | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM | Microsoft SentinelSplunkGoogle Chronicle |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. | Custom quote, not published. Sold direct. |
| Hidden cost warnings | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. | Pricing is fully custom, no public benchmarks to anchor negotiation. OT coverage routes through the new Krakow SOC and may change response timing if your assets sit elsewhere. Services span MDR, MSS and consulting under one roof, scope creep into adjacent services is easy |
| Data portability | Partial | Partial |
| Contract terms | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package | Annual, Multi-year |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | MEA | North AmericaEuropeAsia-Pacific |
| Onboarding | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. | Not published |
| Industry focus | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation | Financial ServicesEnergyManufacturingTransportationHealthcarePublic Sector |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. | Hitachi Cyber has limited public review presence on G2, Gartner Peer Insights and PeerSpot for its MDR service specifically. Most independent coverage focuses on the Hitachi corporate parent or Above Security heritage rather than current customer experience. Buyers will need to lean on direct references. |
| Compliance | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK | ISO 9001 (MSS)PCI QSA (Canada, US, LATAM, Caribbean)FIRST member |
| Certifications | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site | ISO 9001PCI QSAFIRST |
| Founded | 2011 | 1999 |
| Data retention | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DTS Solution and Hitachi Cyber?
DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Hitachi Cyber is a Services firm that is technology-agnostic (works with your existing tools). DTS Solution covers 3 attack surfaces in base pricing vs. 6 for Hitachi Cyber.
How do DTS Solution and Hitachi Cyber differ in response capabilities?
DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Hitachi Cyber supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with DTS Solution and included with Hitachi Cyber.
How does DTS Solution pricing compare to Hitachi Cyber?
DTS Solution pricing: Not published. Hitachi Cyber pricing: Not published. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. Watch for with Hitachi Cyber: Pricing is fully custom, no public benchmarks to anchor negotiation; OT coverage routes through the new Krakow SOC and may change response timing if your assets sit elsewhere.
Should I choose DTS Solution or Hitachi Cyber?
Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Choose Hitachi Cyber if: existing Hitachi enterprise customers consolidating security services with a vendor they already work with. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales. Hitachi Cyber is not ideal for buyers who need published SLA commitments or independently validated detection metrics.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.