DTS Solution vs Gradient Cyber
DTS Solution is a Services firm that works with your existing tools. Gradient Cyber is a Pure-play MDR that works with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations; Gradient Cyber serves Mid-market. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for Gradient Cyber (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
DTS Solution is a Services firm that works with your existing tools. Gradient Cyber is a Pure-play MDR that works with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations; Gradient Cyber serves Mid-market. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for Gradient Cyber (Endpoint, Cloud, SaaS, Identity, Network).
DTS Solution (Services firm) and Gradient Cyber (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize DTS Solution's dts hawkeye is a useful regional option for buyers that want managed csoc, xdr, threat hunting an... or Gradient Cyber's mid-market specialist that owns its platform, soc, and analyst team.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider | Maritime and transportation organizations needing OT visibility alongside IT security |
| Price | Custom quote | Not published |
| Response authority | 3/6 actions · Configurable | 5/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Maritime and transportation organizations needing OT visibility alongside IT security
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DTS SolutionTECH-AGNOSTIC | Gradient CyberTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools | Microsoft Defender for EndpointSentinelOne SingularityVMware Carbon BlackCisco Secure EndpointFortinet FortiEDRSophos CentralDeep Instinct |
| SIEM integrations | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM | Quorum AI native data lake (open XDR approach, works with or without customer SIEM) |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | IsolateKill processContainQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. | Custom pricing based on environment size and coverage areas. Positioned for mid-market budgets, but no public pricing available. |
| Hidden cost warnings | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. | No public pricing. You will need a custom quote and have no benchmark to negotiate against.. Network sensors may require on-premises hardware deployment. Ask about hardware costs.. Active containment (isolate, quarantine, kill) is included, but full incident response and forensics beyond containment may require a separate professional services engagement. Clarify exactly where that line is.. Monthly reviews only, not quarterly business reviews like some competitors offer. |
| Data portability | Partial | Partial |
| Contract terms | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package | Annual |
| Channels | PortalEmailPhone | EmailPortal |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | MEA | North AmericaEuropeAsia-Pacific |
| Onboarding | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. | Days. Network sensors deploy quickly with minimal setup. Full deployment completed in less than a month. |
| Industry focus | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation | HealthcareFinancial ServicesManufacturingGovernmentMaritime |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. | Limited public review volume. Gartner Peer Insights 4.2/5 with 13 reviews, very small market presence. Praise centers on communication quality, ease of deployment, and false positive reduction. Complaints focus on challenging ongoing management, limited customization, and gaps between sales promises and actual capabilities. No Reddit discussions found. |
| Compliance | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK | SOC 2 Type IIISO 27001GDPRHIPAAFIPS 140-2 |
| Certifications | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site | SOC 2 Type II (annual third-party audit, verified via GlobeNewsWire Dec 2023)ISO 27001 (vendor-claimed, not independently verified)GDPR compliant (vendor-claimed)HIPAA compliant (vendor-claimed)FIPS 140-2 (vendor-claimed, likely via AWS infrastructure) |
| Founded | 2011 | 2017 |
| Data retention | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. | Longer-term storage for threat hunting, forensics, and reporting (specific retention period not published) |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DTS Solution and Gradient Cyber?
DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Gradient Cyber is a Pure-play MDR that is technology-agnostic (works with your existing tools). DTS Solution covers 3 attack surfaces in base pricing vs. 5 for Gradient Cyber.
How do DTS Solution and Gradient Cyber differ in response capabilities?
DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Gradient Cyber supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does DTS Solution pricing compare to Gradient Cyber?
DTS Solution pricing: Not published. Gradient Cyber pricing: Custom-quoted pricing. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. Watch for with Gradient Cyber: No public pricing. You will need a custom quote and have no benchmark to negotiate against.; Network sensors may require on-premises hardware deployment. Ask about hardware costs..
Should I choose DTS Solution or Gradient Cyber?
Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Choose Gradient Cyber if: mid-market organizations (200-2,000 employees) with limited security staff wanting 24x7 monitoring and active endpoint response without hiring a SOC. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales. Gradient Cyber is not ideal for sMBs under 200 employees or large enterprises over 5,000 employees (outside mid-market focus).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.