DTS Solution vs Field Effect
DTS Solution is a Services firm that works with your existing tools. Field Effect is a Platform vendor that requires its own security platform. DTS Solution targets SMB, Mid-market, and Enterprise organizations; Field Effect serves SMB and Mid-market. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 4 for Field Effect (Endpoint, Cloud, SaaS, Identity).
Buyer brief
DTS Solution is a Services firm that works with your existing tools. Field Effect is a Platform vendor that requires its own security platform. DTS Solution targets SMB, Mid-market, and Enterprise organizations; Field Effect serves SMB and Mid-market. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 4 for Field Effect (Endpoint, Cloud, SaaS, Identity).
Field Effect is the choice if you want a single-vendor stack with deep integration. DTS Solution is better if you have existing tools and want flexibility.
At a glance
| FIELD | ||
|---|---|---|
| Best fit | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider | SMBs and MSPs wanting affordable MDR with published per-user pricing |
| Price | Custom quote | MDR Core: $3-$20/user/mo |
| Response authority | 3/6 actions · Configurable | 5/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- SMBs and MSPs wanting affordable MDR with published per-user pricing
- Price
- MDR Core: $3-$20/user/mo
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DTS SolutionTECH-AGNOSTIC | Field EffectPLATFORM |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | CrowdStrikeMicrosoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools | Field Effect Agent (proprietary, required)Carbon Black (enrichment)Palo Alto Cortex XDR (enrichment)Cisco Meraki (enrichment)Zscaler (enrichment)Thinkst Canary (enrichment) |
| SIEM integrations | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM | Syslog ingestion supported |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: Optional add-onOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | IsolateKill processContainDisable accountsQuarantine |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | MDR Core: $3-$20/user/month (volume discounts apply). MDR Complete: custom pricing. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | + Optional |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. | Per-user, per-month |
| Hidden cost warnings | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. | MDR Core excludes network monitoring, DNS firewall, and dark web monitoring. Exact MDR Core price depends on volume and discounting within the published range. Requires proprietary Field Effect agent, cannot use existing EDR |
| Data portability | Partial | Partial |
| Contract terms | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package | Annual |
| Channels | PortalEmailPhone | EmailPortalPhoneTeams |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | MEA | North America |
| Onboarding | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. | Hours to days for most customers |
| Industry focus | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation | HealthcareFinancial ServicesGovernmentDefense ContractorsMSP/MSSP Channel |
| MTTD | Not published | 11 minutes overall MTTD, first detection in 2 minutes (MITRE Engenuity ATT&CK Managed Services Round 2, 2024) |
| MTTR | Not published | Not published |
| Community view | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. | PeerSpot 9.2/10 (Jan 2026). SoftwareReviews 9.5/10 composite (423 verified reviews, +98 Net Emotional Footprint, Data Quadrant Leader four consecutive years 2022-2025). G2 Highest ROI in MDR, Winter 2026. Praised for easy setup, noise reduction, and MSP value. Main criticisms: limited third-party integrations and no raw log visibility. |
| Compliance | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK | SOC 2 Type IIISO 27001PIPEDA |
| Certifications | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site | SOC 2 Type IIISO 27001Microsoft Virus Initiative (MVI) |
| Founded | 2011 | 2016 |
| Data retention | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. | 90 days included, extended options available as upgrade |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DTS Solution and Field Effect?
DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Field Effect is a Platform vendor that is platform-native (requires their own security stack). DTS Solution covers 3 attack surfaces in base pricing vs. 4 for Field Effect.
How do DTS Solution and Field Effect differ in response capabilities?
DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Field Effect supports 5 autonomous actions (account disable, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does DTS Solution pricing compare to Field Effect?
DTS Solution pricing: Not published. Field Effect pricing: MDR Core: $3-$20/user/month (volume discounts apply). MDR Complete: custom pricing.. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. Watch for with Field Effect: MDR Core excludes network monitoring, DNS firewall, and dark web monitoring; Exact MDR Core price depends on volume and discounting within the published range.
Should I choose DTS Solution or Field Effect?
Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Choose Field Effect if: sMBs and MSPs wanting affordable MDR with published per-user pricing. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales. Field Effect is not ideal for organizations with existing CrowdStrike/SentinelOne/Defender deployments (requires proprietary agent).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.