DirectDefense vs Sattrix
DirectDefense is a Pure-play MDR that works with your existing tools. Sattrix is a Services firm that works with your existing tools. DirectDefense targets SMB and Mid-market organizations; Sattrix serves SMB, Mid-market, and Enterprise.
Buyer brief
DirectDefense is a Pure-play MDR that works with your existing tools. Sattrix is a Services firm that works with your existing tools. DirectDefense targets SMB and Mid-market organizations; Sattrix serves SMB, Mid-market, and Enterprise.
DirectDefense (Pure-play MDR) and Sattrix (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize DirectDefense's technology-agnostic mdr with soar-driven triage, offensive security dna, and ot/ics partnerships ... or Sattrix's sattrix mdr fits buyers that want a services-led provider for managed detection, threat hunting a....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market organizations with an existing SIEM (Rapid7, Tenable, Sentinel) wanting managed SOC operations on top | India, MEA and Americas buyers that want MDR from a services-led security provider |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Approval required | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market organizations with an existing SIEM (Rapid7, Tenable, Sentinel) wanting managed SOC operations on top
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- India, MEA and Americas buyers that want MDR from a services-led security provider
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DirectDefenseTECH-AGNOSTIC | SattrixTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeSentinelOneHalcyonCylance BlackBerry | Customer EDR |
| SIEM integrations | Rapid7TenableMicrosoft Sentinel | Customer SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ~ Limited |
| Identity | Not offered | ~ Limited |
| SaaS apps | Not offered | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | ~ Limited |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | ≤30 minutes | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on endpoints, coverage scope, and service tier. Three tiers: Security Essentials (SMB vCISO + identity protection bundle), MDR + MSSP CORE (detection + IR retainer), MDR + MSSP MAX (full managed SOC + vulnerability management + email security). | Custom quote. Sattrix says managed SOC pricing can vary by needs, monitored assets and service level, but does not publish package prices. |
| Hidden cost warnings | Requires existing SIEM or purchase of SIEM platform (Rapid7, Tenable, Microsoft Sentinel). Technology-agnostic model means you need to own the underlying security tools. OT/ICS coverage requires separate Claroty, Dragos, or SCADAfence licensing. Third-party estimates (Getlatka) suggest ~$55K average deal size, which is mid-market territory, not SMB-friendly except for the Security Essentials tier. No published pricing on the website makes cost comparison difficult before engaging sales. Identity threat protection and vCISO are only in the Security Essentials tier (separate from MDR), not in CORE or MAX | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage.. The MDR page refers to SIEM, EDR and endpoint-protection integrations, so buyers should confirm who owns each tool license.. SOC, SOAR, vulnerability management and incident response are adjacent service lines, so buyers should document what is included in MDR.. Public pages do not publish a standard onboarding duration or log-retention period. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, MDR Services, SOC as a Service, SOAR as a Service, Hybrid SOC Management |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North America | APAC |
| Onboarding | Customized based on environment complexity. SIEM integration required for CORE and MAX tiers. | Not published. Sattrix says MDR integrates with existing security tools such as SIEM, EDR and endpoint protection, but no standard onboarding duration was found. |
| Industry focus | Financial ServicesInsuranceHealthcareManufacturingEnergy & UtilitiesAerospaceAutomotiveGaming & EntertainmentRetail & HospitalityEducationGovernment | Financial ServicesHealthcareRetailGovernmentTechnologyManufacturingEducation |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Almost no public practitioner reviews. No presence on G2, PeerSpot, Gartner Peer Insights, or Reddit as of March 2026. Industry recognition includes MSSP Alert Top 250 (#128, 2024), CRN MSP 500 Security 100 (4th consecutive year), Inc. 5000 (#3924, 2024), and Globee Silver for Best Cybersecurity Service Provider (2025). Awards show vendor credibility but tell you nothing about day-to-day service quality from a buyer's perspective. | Sattrix publishes Gartner-linked MDR testimonials on its own about and partnership pages, including comments about SOC services, 24/7 monitoring and remote response. No broad independent public MDR review signal was found during this pass, so buyers should validate delivery model, pricing, response authority and tool ownership directly. |
| Compliance | SOC 2 Type IINIST CSF 2.0HIPAAPCI-DSS | PCI DSSHIPAAGDPRCCPA |
| Certifications | SOC 2 Type II | ISO/IEC 27001ISO 9001:2015ISO 27001:2013Startup India DIPP recognition |
| Founded | 2012 | 2013 |
| Data retention | Per-contract basis, varies by SIEM platform and tier | Sattrix discusses compliance reporting, log monitoring and privacy mandates, but no standard public MDR data-retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DirectDefense and Sattrix?
DirectDefense is a Pure-play MDR that is technology-agnostic (works with your existing tools). Sattrix is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: DirectDefense offers ≤30 minutes, Sattrix offers Not disclosed.
How do DirectDefense and Sattrix differ in response capabilities?
DirectDefense supports 1 autonomous actions (custom playbooks) and requires approval before acting. Sattrix supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does DirectDefense pricing compare to Sattrix?
DirectDefense pricing: Custom-quoted pricing. Sattrix pricing: Not published. Watch for with DirectDefense: Requires existing SIEM or purchase of SIEM platform (Rapid7, Tenable, Microsoft Sentinel); Technology-agnostic model means you need to own the underlying security tools. Watch for with Sattrix: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage..
Should I choose DirectDefense or Sattrix?
Choose DirectDefense if: mid-market organizations with an existing SIEM (Rapid7, Tenable, Sentinel) wanting managed SOC operations on top. Choose Sattrix if: india, MEA and Americas buyers that want MDR from a services-led security provider. DirectDefense is not ideal for organizations wanting turnkey MDR without existing SIEM or security tool investment. Sattrix is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.