DirectDefense vs Innofactor MDRaaS
DirectDefense is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. DirectDefense targets SMB and Mid-market organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. DirectDefense includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 1 for Innofactor MDRaaS (Cloud).
Buyer brief
DirectDefense is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. DirectDefense targets SMB and Mid-market organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. DirectDefense includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 1 for Innofactor MDRaaS (Cloud).
DirectDefense (Pure-play MDR) and Innofactor MDRaaS (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize DirectDefense's technology-agnostic mdr with soar-driven triage, offensive security dna, and ot/ics partnerships ... or Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market organizations with an existing SIEM (Rapid7, Tenable, Sentinel) wanting managed SOC operations on top | Nordic buyers already committed to Microsoft Azure and Sentinel |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Approval required | 0/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Mid-market organizations with an existing SIEM (Rapid7, Tenable, Sentinel) wanting managed SOC operations on top
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | DirectDefenseTECH-AGNOSTIC | Innofactor MDRaaSTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeSentinelOneHalcyonCylance BlackBerry | Microsoft Defender |
| SIEM integrations | Rapid7Tenable Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Guided Response | Guided Response |
| Approval policy | Approval Required | Approval Required |
| Response actions | Custom playbooks | Alert and notify only |
| IR included | ✓ Included | Separate |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | + Optional |
| Cloud workloads | + Optional | ✓ Included |
| Identity | Not offered | ~ Limited |
| SaaS apps | Not offered | Not offered |
| Network | ✓ Included | + Optional |
| OT/ICS | + Optional | Not offered |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | ≤30 minutes | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on endpoints, coverage scope, and service tier. Three tiers: Security Essentials (SMB vCISO + identity protection bundle), MDR + MSSP CORE (detection + IR retainer), MDR + MSSP MAX (full managed SOC + vulnerability management + email security). | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. |
| Hidden cost warnings | Requires existing SIEM or purchase of SIEM platform (Rapid7, Tenable, Microsoft Sentinel). Technology-agnostic model means you need to own the underlying security tools. OT/ICS coverage requires separate Claroty, Dragos, or SCADAfence licensing. Third-party estimates (Getlatka) suggest ~$55K average deal size, which is mid-market territory, not SMB-friendly except for the Security Essentials tier. No published pricing on the website makes cost comparison difficult before engaging sales. Identity threat protection and vCISO are only in the Security Essentials tier (separate from MDR), not in CORE or MAX | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. |
| Data portability | Partial | Full |
| Contract terms | Annual | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | – |
| SOC regions | North America | Europe |
| Onboarding | Customized based on environment complexity. SIEM integration required for CORE and MAX tiers. | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. |
| Industry focus | Financial ServicesInsuranceHealthcareManufacturingEnergy & UtilitiesAerospaceAutomotiveGaming & EntertainmentRetail & HospitalityEducationGovernment | Public SectorFinancial ServicesTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Almost no public practitioner reviews. No presence on G2, PeerSpot, Gartner Peer Insights, or Reddit as of March 2026. Industry recognition includes MSSP Alert Top 250 (#128, 2024), CRN MSP 500 Security 100 (4th consecutive year), Inc. 5000 (#3924, 2024), and Globee Silver for Best Cybersecurity Service Provider (2025). Awards show vendor credibility but tell you nothing about day-to-day service quality from a buyer's perspective. | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. |
| Compliance | SOC 2 Type IINIST CSF 2.0HIPAAPCI-DSS | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 |
| Certifications | SOC 2 Type II | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations |
| Founded | 2012 | 2000 |
| Data retention | Per-contract basis, varies by SIEM platform and tier | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between DirectDefense and Innofactor MDRaaS?
DirectDefense is a Pure-play MDR that is technology-agnostic (works with your existing tools). Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). SLA commitments differ: DirectDefense offers ≤30 minutes, Innofactor MDRaaS offers Not disclosed. DirectDefense covers 2 attack surfaces in base pricing vs. 1 for Innofactor MDRaaS.
How do DirectDefense and Innofactor MDRaaS differ in response capabilities?
DirectDefense supports 1 autonomous actions (custom playbooks) and requires approval before acting. Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. Incident response is included with DirectDefense and not included with Innofactor MDRaaS.
How does DirectDefense pricing compare to Innofactor MDRaaS?
DirectDefense pricing: Custom-quoted pricing. Innofactor MDRaaS pricing: Not published. Watch for with DirectDefense: Requires existing SIEM or purchase of SIEM platform (Rapid7, Tenable, Microsoft Sentinel); Technology-agnostic model means you need to own the underlying security tools. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect..
Should I choose DirectDefense or Innofactor MDRaaS?
Choose DirectDefense if: mid-market organizations with an existing SIEM (Rapid7, Tenable, Sentinel) wanting managed SOC operations on top. Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. DirectDefense is not ideal for organizations wanting turnkey MDR without existing SIEM or security tool investment. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.