Devoteam vs VikingCloud
Devoteam is a Services firm that works with your existing tools. VikingCloud is a Platform vendor that requires its own security platform. Devoteam targets Mid-market and Enterprise organizations; VikingCloud serves SMB and Mid-market.
Buyer brief
Devoteam is a Services firm that works with your existing tools. VikingCloud is a Platform vendor that requires its own security platform. Devoteam targets Mid-market and Enterprise organizations; VikingCloud serves SMB and Mid-market.
VikingCloud is the choice if you want a single-vendor stack with deep integration. Devoteam is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm | Retail, hospitality, and financial services organizations where PCI DSS compliance is the primary driver for buying MDR |
| Price | Custom quote | Not published |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Retail, hospitality, and financial services organizations where PCI DSS compliance is the primary driver for buying MDR
- Price
- Not published
- Response authority
- 1/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DevoteamTECH-AGNOSTIC | VikingCloudPLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | Microsoft security toolsCustomer endpoint security tools | VikingCloud Endpoint Security |
| SIEM integrations | Microsoft SentinelCustomer SIEM platformsGoogle Security Operations | VikingCloud Managed SIEM |
| Coverage | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Quarantine |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ✓ Included | Not offered |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ~ Limited | Not offered |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote for cloud managed services and managed security. Public MDR prices are not published. | Custom pricing, not publicly disclosed. VikingCloud uses quote-based pricing requiring direct sales consultation. |
| Hidden cost warnings | Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. The service is cloud-centered; teams seeking a packaged endpoint MDR with named containment actions should validate endpoint tooling and response scope.. Devoteam has separate cloud, cybersecurity, Microsoft, AWS and Google Cloud offerings, so scope boundaries between MDR, cloud managed services and advisory work should be written into the contract.. Offboarding terms for SIEM detections, automation scripts, reports and retained logs are not described publicly. | Pricing is completely opaque: no public ranges, no published minimums, quote-only. Requires VikingCloud's proprietary endpoint agent (Bitdefender-based), replacing your existing EDR. DFIR incident response is a separate retainer, not included in base MDR. The 4M customer base is mostly compliance clients. Ask how many are active MDR customers to gauge service maturity. |
| Data portability | Partial | Limited |
| Contract terms | Custom cloud managed services engagement, Managed Security, Cloud Managed Services, Managed Detection and Response | Annual |
| Channels | PortalEmailPhone | EmailPhonePortal |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | EuropeMEA | North AmericaEuropeAsia-Pacific |
| Onboarding | Not published. Devoteam describes SIEM platform design and implementation, Infrastructure as Code deployment and managed cloud/security operations, but no standard MDR onboarding timeline. | Not published. Agent installation is described as one-click download. |
| Industry focus | TechnologyFinancial ServicesRetailTelecommunicationsManufacturingPublic SectorHealthcare | RetailQuick Service RestaurantsFinancial ServicesHospitalityHealthcareTravel and Tourism |
| MTTD | Not published | Not published |
| MTTR | Not published | Less than 30 minutes (vendor blog claim, not independently validated) |
| Community view | Devoteam has solid vendor-controlled evidence for cloud MDR, 24x7 monitoring, Sentinel-centered SIEM operations, SOAR automation and multi-cloud security partnerships. Independent MDR-specific buyer reviews are limited, so buyers should validate SOC delivery quality, response authority, cloud log costs and actual managed-service boundaries through references. | Very limited public reviews for VikingCloud's MDR service specifically. The company is established in PCI compliance consulting (100+ QSAs, 35-year heritage) but has near-zero visibility in practitioner communities discussing MDR. No Reddit discussions found. Four customer testimonials on Featured Customers are positive but compliance-focused, not about detection and response quality. |
| Compliance | GDPRPCI DSSANSSICloud Security AllianceISO | PCI DSSISO 27001SOC 2 |
| Certifications | AWS Premier Consulting PartnerAWS Managed Services ProviderGoogle Cloud Diamond PartnerGoogle Cloud Managed Services PartnerGoogle Cloud Managed Security Services PartnerGoogle Cloud Security Services Specialized partnerMicrosoft Solutions Partner for SecurityMicrosoft Azure Expert MSP | PCI QSA (Qualified Security Assessor Company)PCI ASV (Approved Scanning Vendor)PCI PFI (Payment Card Industry Forensic Investigator) |
| Founded | – | 1989 |
| Data retention | Not published for MDR. Devoteam describes outsourced SIEM platform operations and cloud-managed services, but public pages do not publish default log retention, hot/warm storage or export terms. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Devoteam and VikingCloud?
Devoteam is a Services firm that is technology-agnostic (works with your existing tools). VikingCloud is a Platform vendor that is platform-native (requires their own security stack).
How do Devoteam and VikingCloud differ in response capabilities?
Devoteam supports 1 autonomous actions (custom playbooks) and approval is configurable. VikingCloud supports 1 autonomous actions (file quarantine) and approval is configurable.
How does Devoteam pricing compare to VikingCloud?
Devoteam pricing: Not published. VikingCloud pricing: Custom-quoted pricing. Watch for with Devoteam: Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. Watch for with VikingCloud: Pricing is completely opaque: no public ranges, no published minimums, quote-only; Requires VikingCloud's proprietary endpoint agent (Bitdefender-based), replacing your existing EDR.
Should I choose Devoteam or VikingCloud?
Choose Devoteam if: european and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm. Choose VikingCloud if: retail, hospitality, and financial services organizations where PCI DSS compliance is the primary driver for buying MDR. Devoteam is not ideal for buyers that require public per-endpoint MDR pricing before sales engagement. VikingCloud is not ideal for organizations with existing EDR investments wanting vendor-agnostic MDR (VikingCloud requires their own endpoint agent).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.