Devoteam vs Lumifi
Devoteam is a Services firm that works with your existing tools. Lumifi is a Pure-play MDR that works with your existing tools. Devoteam targets Mid-market and Enterprise organizations; Lumifi serves SMB, Mid-market, and Enterprise.
Buyer brief
Devoteam is a Services firm that works with your existing tools. Lumifi is a Pure-play MDR that works with your existing tools. Devoteam targets Mid-market and Enterprise organizations; Lumifi serves SMB, Mid-market, and Enterprise.
Devoteam (Services firm) and Lumifi (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Devoteam's devoteam cloud mdr is strongest for cloud-first organizations that want sentinel-centered siem op... or Lumifi's pe-backed mdr roll-up with healthcare specialization, ex-military soc personnel, and a technology....
At a glance
| FIELD | ||
|---|---|---|
| Best fit | European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm | Healthcare organizations needing HIPAA-aligned MDR, especially those already in the Critical Insight customer base |
| Price | Custom quote | Not published |
| Response authority | 1/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Healthcare organizations needing HIPAA-aligned MDR, especially those already in the Critical Insight customer base
- Price
- Not published
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DevoteamTECH-AGNOSTIC | LumifiTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft security toolsCustomer endpoint security tools | Microsoft Defender for EndpointSentinelOne Singularity XDRCrowdStrike FalconVMware Carbon BlackPalo Alto Cortex XDR |
| SIEM integrations | Customer SIEM platformsGoogle Security Operations Microsoft Sentinel | ExabeamElasticStellar CyberNetWitnessEventTracker (Netsurion platform) Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ✓ Included | + Optional |
| Identity | ✓ Included | + Optional |
| SaaS apps | ~ Limited | + Optional |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote for cloud managed services and managed security. Public MDR prices are not published. | Custom pricing based on environment size, coverage areas, and platform integrations. No public pricing information available. |
| Hidden cost warnings | Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. The service is cloud-centered; teams seeking a packaged endpoint MDR with named containment actions should validate endpoint tooling and response scope.. Devoteam has separate cloud, cybersecurity, Microsoft, AWS and Google Cloud offerings, so scope boundaries between MDR, cloud managed services and advisory work should be written into the contract.. Offboarding terms for SIEM detections, automation scripts, reports and retained logs are not described publicly. | Incident response is NOT included in base MDR. It is a separate service from the Critical Insight division, likely priced separately.. OT/ICS coverage requires the NetWitness partnership (announced Feb 2026) and is not part of standard MDR. Pricing and maturity of this offering are unknown.. Roll-up strategy means the service you buy today may have been three different companies 13 months ago. Ask about integration status between Datashield, Netsurion, and Critical Insight operations.. Zero public pricing. No way to benchmark costs before a sales conversation.. Single US SOC in Scottsdale, AZ. No follow-the-sun coverage, which may affect overnight response quality. |
| Data portability | Partial | Partial |
| Contract terms | Custom cloud managed services engagement, Managed Security, Cloud Managed Services, Managed Detection and Response | Annual |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | EuropeMEA | North America |
| Onboarding | Not published. Devoteam describes SIEM platform design and implementation, Infrastructure as Code deployment and managed cloud/security operations, but no standard MDR onboarding timeline. | Varies by integration complexity. API-based integrations for Microsoft Sentinel, Defender, and SentinelOne can take days to weeks. |
| Industry focus | TechnologyFinancial ServicesRetailTelecommunicationsManufacturingPublic SectorHealthcare | HealthcareCritical InfrastructureEnergyManufacturingFinancial ServicesLegalGovernment (local/state) |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Devoteam has solid vendor-controlled evidence for cloud MDR, 24x7 monitoring, Sentinel-centered SIEM operations, SOAR automation and multi-cloud security partnerships. Independent MDR-specific buyer reviews are limited, so buyers should validate SOC delivery quality, response authority, cloud log costs and actual managed-service boundaries through references. | Gartner Peer Insights 4.9/5 (25 reviews in Managed Security Services, 6 in MDR), but very small sample size. Virtually no Reddit or G2 discussion. Glassdoor 2.9/5 (25 employee reviews) with only 39% recommending and 22% positive business outlook. Compensation rated 3.3/5, down 17% year-over-year. The Gartner rating looks good on paper but the tiny review count and lack of independent practitioner discussion make it hard to assess real-world performance. |
| Compliance | GDPRPCI DSSANSSICloud Security AllianceISO | SOC 2 Type IINIST CSFHIPAAPCI DSS |
| Certifications | AWS Premier Consulting PartnerAWS Managed Services ProviderGoogle Cloud Diamond PartnerGoogle Cloud Managed Services PartnerGoogle Cloud Managed Security Services PartnerGoogle Cloud Security Services Specialized partnerMicrosoft Solutions Partner for SecurityMicrosoft Azure Expert MSP | SOC 2 Type II (SOC facility attestation) |
| Founded | – | 2022 |
| Data retention | Not published for MDR. Devoteam describes outsourced SIEM platform operations and cloud-managed services, but public pages do not publish default log retention, hot/warm storage or export terms. | Customer data remains on customer infrastructure in co-managed model. Retention varies by platform and contract. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Devoteam and Lumifi?
Devoteam is a Services firm that is technology-agnostic (works with your existing tools). Lumifi is a Pure-play MDR that is technology-agnostic (works with your existing tools).
How do Devoteam and Lumifi differ in response capabilities?
Devoteam supports 1 autonomous actions (custom playbooks) and approval is configurable. Lumifi supports 3 autonomous actions (custom playbooks, endpoint isolation, file quarantine) and approval is configurable.
How does Devoteam pricing compare to Lumifi?
Devoteam pricing: Not published. Lumifi pricing: Custom-quoted pricing. Watch for with Devoteam: Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. Watch for with Lumifi: Incident response is NOT included in base MDR. It is a separate service from the Critical Insight division, likely priced separately.; OT/ICS coverage requires the NetWitness partnership (announced Feb 2026) and is not part of standard MDR. Pricing and maturity of this offering are unknown..
Should I choose Devoteam or Lumifi?
Choose Devoteam if: european and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm. Choose Lumifi if: healthcare organizations needing HIPAA-aligned MDR, especially those already in the Critical Insight customer base. Devoteam is not ideal for buyers that require public per-endpoint MDR pricing before sales engagement. Lumifi is not ideal for buyers who need published MTTD/MTTR metrics, transparent pricing, or independent validation (MITRE, Forrester) before committing.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.