Devoteam vs DirectDefense
Devoteam is a Services firm that works with your existing tools. DirectDefense is a Pure-play MDR that works with your existing tools. Devoteam targets Mid-market and Enterprise organizations; DirectDefense serves SMB and Mid-market.
Buyer brief
Devoteam is a Services firm that works with your existing tools. DirectDefense is a Pure-play MDR that works with your existing tools. Devoteam targets Mid-market and Enterprise organizations; DirectDefense serves SMB and Mid-market.
Devoteam (Services firm) and DirectDefense (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Devoteam's devoteam cloud mdr is strongest for cloud-first organizations that want sentinel-centered siem op... or DirectDefense's technology-agnostic mdr with soar-driven triage, offensive security dna, and ot/ics partnerships ....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm | Mid-market organizations with an existing SIEM (Rapid7, Tenable, Sentinel) wanting managed SOC operations on top |
| Price | Custom quote | Not published |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Mid-market organizations with an existing SIEM (Rapid7, Tenable, Sentinel) wanting managed SOC operations on top
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DevoteamTECH-AGNOSTIC | DirectDefenseTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft security toolsCustomer endpoint security tools | CrowdStrikeSentinelOneHalcyonCylance BlackBerry |
| SIEM integrations | Customer SIEM platformsGoogle Security Operations Microsoft Sentinel | Rapid7Tenable Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ✓ Included | + Optional |
| Identity | ✓ Included | Not offered |
| SaaS apps | ~ Limited | Not offered |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | Extra cost | Extra cost |
| Response SLA | Not disclosed | ≤30 minutes |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote for cloud managed services and managed security. Public MDR prices are not published. | Custom pricing based on endpoints, coverage scope, and service tier. Three tiers: Security Essentials (SMB vCISO + identity protection bundle), MDR + MSSP CORE (detection + IR retainer), MDR + MSSP MAX (full managed SOC + vulnerability management + email security). |
| Hidden cost warnings | Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. The service is cloud-centered; teams seeking a packaged endpoint MDR with named containment actions should validate endpoint tooling and response scope.. Devoteam has separate cloud, cybersecurity, Microsoft, AWS and Google Cloud offerings, so scope boundaries between MDR, cloud managed services and advisory work should be written into the contract.. Offboarding terms for SIEM detections, automation scripts, reports and retained logs are not described publicly. | Requires existing SIEM or purchase of SIEM platform (Rapid7, Tenable, Microsoft Sentinel). Technology-agnostic model means you need to own the underlying security tools. OT/ICS coverage requires separate Claroty, Dragos, or SCADAfence licensing. Third-party estimates (Getlatka) suggest ~$55K average deal size, which is mid-market territory, not SMB-friendly except for the Security Essentials tier. No published pricing on the website makes cost comparison difficult before engaging sales. Identity threat protection and vCISO are only in the Security Essentials tier (separate from MDR), not in CORE or MAX |
| Data portability | Partial | Partial |
| Contract terms | Custom cloud managed services engagement, Managed Security, Cloud Managed Services, Managed Detection and Response | Annual |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | EuropeMEA | North America |
| Onboarding | Not published. Devoteam describes SIEM platform design and implementation, Infrastructure as Code deployment and managed cloud/security operations, but no standard MDR onboarding timeline. | Customized based on environment complexity. SIEM integration required for CORE and MAX tiers. |
| Industry focus | TechnologyFinancial ServicesRetailTelecommunicationsManufacturingPublic SectorHealthcare | Financial ServicesInsuranceHealthcareManufacturingEnergy & UtilitiesAerospaceAutomotiveGaming & EntertainmentRetail & HospitalityEducationGovernment |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Devoteam has solid vendor-controlled evidence for cloud MDR, 24x7 monitoring, Sentinel-centered SIEM operations, SOAR automation and multi-cloud security partnerships. Independent MDR-specific buyer reviews are limited, so buyers should validate SOC delivery quality, response authority, cloud log costs and actual managed-service boundaries through references. | Almost no public practitioner reviews. No presence on G2, PeerSpot, Gartner Peer Insights, or Reddit as of March 2026. Industry recognition includes MSSP Alert Top 250 (#128, 2024), CRN MSP 500 Security 100 (4th consecutive year), Inc. 5000 (#3924, 2024), and Globee Silver for Best Cybersecurity Service Provider (2025). Awards show vendor credibility but tell you nothing about day-to-day service quality from a buyer's perspective. |
| Compliance | GDPRPCI DSSANSSICloud Security AllianceISO | SOC 2 Type IINIST CSF 2.0HIPAAPCI-DSS |
| Certifications | AWS Premier Consulting PartnerAWS Managed Services ProviderGoogle Cloud Diamond PartnerGoogle Cloud Managed Services PartnerGoogle Cloud Managed Security Services PartnerGoogle Cloud Security Services Specialized partnerMicrosoft Solutions Partner for SecurityMicrosoft Azure Expert MSP | SOC 2 Type II |
| Founded | – | 2012 |
| Data retention | Not published for MDR. Devoteam describes outsourced SIEM platform operations and cloud-managed services, but public pages do not publish default log retention, hot/warm storage or export terms. | Per-contract basis, varies by SIEM platform and tier |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Devoteam and DirectDefense?
Devoteam is a Services firm that is technology-agnostic (works with your existing tools). DirectDefense is a Pure-play MDR that is technology-agnostic (works with your existing tools). SLA commitments differ: Devoteam offers Not disclosed, DirectDefense offers ≤30 minutes.
How do Devoteam and DirectDefense differ in response capabilities?
Devoteam supports 1 autonomous actions (custom playbooks) and approval is configurable. DirectDefense supports 1 autonomous actions (custom playbooks) and requires approval before acting. Incident response is not included with Devoteam and included with DirectDefense.
How does Devoteam pricing compare to DirectDefense?
Devoteam pricing: Not published. DirectDefense pricing: Custom-quoted pricing. Watch for with Devoteam: Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. Watch for with DirectDefense: Requires existing SIEM or purchase of SIEM platform (Rapid7, Tenable, Microsoft Sentinel); Technology-agnostic model means you need to own the underlying security tools.
Should I choose Devoteam or DirectDefense?
Choose Devoteam if: european and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm. Choose DirectDefense if: mid-market organizations with an existing SIEM (Rapid7, Tenable, Sentinel) wanting managed SOC operations on top. Devoteam is not ideal for buyers that require public per-endpoint MDR pricing before sales engagement. DirectDefense is not ideal for organizations wanting turnkey MDR without existing SIEM or security tool investment.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.