Deepwatch vs Thales (S21sec)
Deepwatch is a Pure-play MDR that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. Deepwatch targets Mid-market and Enterprise organizations; Thales (S21sec) serves Enterprise. Deepwatch includes 4 attack surfaces in base pricing (Cloud, SaaS, Identity, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Buyer brief
Deepwatch is a Pure-play MDR that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. Deepwatch targets Mid-market and Enterprise organizations; Thales (S21sec) serves Enterprise. Deepwatch includes 4 attack surfaces in base pricing (Cloud, SaaS, Identity, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Deepwatch (Pure-play MDR) and Thales (S21sec) (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Deepwatch's siem-centric, vendor-agnostic mdr with patented drs engine (98% fp reduction claim), dedicated sq... or Thales (S21sec)'s thales/s21sec is strongest for complex, regulated and critical-sector environments that value glo....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market to enterprise with existing Splunk, Sentinel, Google SecOps, or Securonix SIEM investments | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response |
| Price | Buyer benchmark: median $218,983/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Mid-market to enterprise with existing Splunk, Sentinel, Google SecOps, or Securonix SIEM investments
- Price
- Buyer benchmark: median $218,983/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | DeepwatchTECH-AGNOSTIC | Thales (S21sec)TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike FalconSentinelOneMicrosoft Defender for Endpoint | Customer endpoint security tools |
| SIEM integrations | Splunk Enterprise & CloudGoogle SecOps (Chronicle)Microsoft SentinelSecuronix (added Feb 2026) | Customer SIEM platformsThales SOC tooling |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | ContainCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Third-party buyer data reports a $218,983/year median buyer cost for Deepwatch, with a visible public range from $126,904 to $322,131/year. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | + Optional | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Volume-based (data ingestion volume in GB/TB per day or Splunk Virtual Compute units), not per-endpoint | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. |
| Hidden cost warnings | Volume-based pricing means unexpected data growth can cause cost spikes. Three platform tiers (Core, Advanced, Enterprise) may gate Active Response behind higher tiers.. MEDR (endpoint detection) is a separate add-on, not included in base MDR. MDR Essentials is a limited entry point with fewer capabilities than full platform tiers | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. |
| Data portability | Partial | Partial |
| Contract terms | Custom enterprise | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services |
| Channels | SlackEmailPortalPhone | EmailPhonePortal |
| Data access | Full query access | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | EuropeMEAAPAC |
| Onboarding | 30 days typical. MDR Essentials can launch SOC in under 1 hour. | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. |
| Industry focus | HealthcareFinancial ServicesManufacturingRetailEnergy | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Customer reviews are positive (Gartner Peer Insights 4.2/5 from 59 reviews, G2 High Performer Fall 2025), praising Squad team and DRS technology. Employee sentiment is concerning: Glassdoor 2.9/5 (215 reviews, 35% recommend). 42% headcount reduction (412 to 239 employees) across 2024-2025, founding CEO departed to competitor Mitiga Jan 2025. | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. |
| Compliance | SOC 2 Type IIISO 27001:2022PCI DSS Level 1 | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE |
| Certifications | SOC 2 Type II (Security, Availability, Confidentiality, certified since inception)ISO 27001:2022 (first certified 2024)PCI DSS Level 1 Service Provider (since inception) | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia |
| Founded | 2019 | – |
| Data retention | 12 months hot data retention (Platform Core tier) | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Deepwatch and Thales (S21sec)?
Deepwatch is a Pure-play MDR that is technology-agnostic (works with your existing tools). Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). Deepwatch covers 4 attack surfaces in base pricing vs. 2 for Thales (S21sec).
How do Deepwatch and Thales (S21sec) differ in response capabilities?
Deepwatch supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. Incident response is not included with Deepwatch and included with Thales (S21sec).
How does Deepwatch pricing compare to Thales (S21sec)?
Deepwatch pricing: Third-party buyer data reports a $218,983/year median buyer cost for Deepwatch, with a visible public range from $126,904 to $322,131/year.. Thales (S21sec) pricing: Not published. Watch for with Deepwatch: Volume-based pricing means unexpected data growth can cause cost spikes. Three platform tiers (Core, Advanced, Enterprise) may gate Active Response behind higher tiers.; MEDR (endpoint detection) is a separate add-on, not included in base MDR. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs..
Should I choose Deepwatch or Thales (S21sec)?
Choose Deepwatch if: mid-market to enterprise with existing Splunk, Sentinel, Google SecOps, or Securonix SIEM investments. Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Deepwatch is not ideal for sMBs or budget-constrained organizations ($220K-$315K/year is enterprise-oriented). Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.