DeepSeas vs Help AG
DeepSeas is a Pure-play MDR that works with your existing tools. Help AG is a Services firm that works with your existing tools. DeepSeas targets Mid-market and Enterprise organizations; Help AG serves Mid-market and Enterprise. DeepSeas includes 4 attack surfaces in base pricing (Endpoint, Cloud, Network, OT/ICS), compared to 0 for Help AG ().
Buyer brief
DeepSeas is a Pure-play MDR that works with your existing tools. Help AG is a Services firm that works with your existing tools. DeepSeas targets Mid-market and Enterprise organizations; Help AG serves Mid-market and Enterprise. DeepSeas includes 4 attack surfaces in base pricing (Endpoint, Cloud, Network, OT/ICS), compared to 0 for Help AG ().
DeepSeas (Pure-play MDR) and Help AG (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize DeepSeas's technology-agnostic mdr with ot/ics coverage, which is rare in this market or Help AG's help ag fits middle east buyers that want sovereign mdr with local soc delivery, automation and d....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise organizations with OT/ICS environments needing unified IT and OT threat monitoring | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs |
| Price | Custom quote | Custom quote |
| Response authority | 5/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise organizations with OT/ICS environments needing unified IT and OT threat monitoring
- Price
- Custom quote
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | DeepSeasTECH-AGNOSTIC | Help AGTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike FalconMicrosoft DefenderSentinelOneCarbon Black | None listed |
| SIEM integrations | SplunkMicrosoft Sentinel | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | + Optional | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | ✓ Included | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size and coverage areas. No published pricing. 1-3 year contract terms. | Custom quote. Help AG does not publish MDR package pricing. |
| Hidden cost warnings | Pricing is opaque, no public pricing or seat minimums disclosed. Incident response (DFIR) is handled through external partners, not included in MDR. OT/ICS coverage may require Nozomi Networks licensing and separate scoping. CyberFusion SOC (dedicated infrastructure) is a separate, premium offering beyond base MDR+ | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year (1-3 years) | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response |
| Channels | EmailPortalPhone | |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North America | Middle East |
| Onboarding | Not published | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. |
| Industry focus | ManufacturingEnergy & UtilitiesCritical InfrastructureFinancial ServicesHealthcareTechnology | GovernmentCritical InfrastructureEnterprise |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Ranked #1 service-based MDR in the 2024 Frost Radar and listed in Gartner's top 40 MDR providers. Praised for OT/ICS coverage and working with existing tools. Very limited practitioner reviews on G2, PeerSpot, or Reddit. Most validation comes from analyst reports rather than user feedback. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. |
| Compliance | ISO 27001 | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC |
| Certifications | ISO 27001 (certified December 2024, audited by A-LIGN)Nozomi Networks MSSP Elite PartnerMicrosoft PartnerCrowdStrike Integration Partner | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR |
| Founded | 2022 | 2005 |
| Data retention | Not published | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DeepSeas and Help AG?
DeepSeas is a Pure-play MDR that is technology-agnostic (works with your existing tools). Help AG is a Services firm that is technology-agnostic (works with your existing tools). DeepSeas covers 4 attack surfaces in base pricing vs. 0 for Help AG.
How do DeepSeas and Help AG differ in response capabilities?
DeepSeas supports 5 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment) and approval is configurable. Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with DeepSeas and included with Help AG.
How does DeepSeas pricing compare to Help AG?
DeepSeas pricing: Not published. Help AG pricing: Not published. Watch for with DeepSeas: Pricing is opaque, no public pricing or seat minimums disclosed; Incident response (DFIR) is handled through external partners, not included in MDR. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture..
Should I choose DeepSeas or Help AG?
Choose DeepSeas if: mid-market and enterprise organizations with OT/ICS environments needing unified IT and OT threat monitoring. Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. DeepSeas is not ideal for organizations wanting fully autonomous remediation without pre-approved runbooks. Help AG is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.