Darktrace vs DTS Solution
Darktrace is a Platform vendor that requires its own security platform. DTS Solution is a Services firm that works with your existing tools. Darktrace targets Mid-market and Enterprise organizations; DTS Solution serves SMB, Mid-market, and Enterprise. Darktrace includes 1 attack surfaces in base pricing (Network), compared to 3 for DTS Solution (Endpoint, Cloud, Network).
Buyer brief
Darktrace is a Platform vendor that requires its own security platform. DTS Solution is a Services firm that works with your existing tools. Darktrace targets Mid-market and Enterprise organizations; DTS Solution serves SMB, Mid-market, and Enterprise. Darktrace includes 1 attack surfaces in base pricing (Network), compared to 3 for DTS Solution (Endpoint, Cloud, Network).
Darktrace is the choice if you want a single-vendor stack with deep integration. DTS Solution is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Critical infrastructure and industrial environments needing OT/ICS security with protocol-agnostic detection | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider |
| Price | Custom quote | Custom quote |
| Response authority | 3/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Critical infrastructure and industrial environments needing OT/ICS security with protocol-agnostic detection
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DarktracePLATFORM | DTS SolutionTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Microsoft DefenderSentinelOne CrowdStrike | Microsoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools CrowdStrike |
| SIEM integrations | SplunkMicrosoft Sentinel | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM |
| Coverage | EPEndpoint: Optional add-onCloudCloud: Optional add-onIDIdentity: LimitedSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | IsolateContainCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published. Reviewers report pricing in the upper market segment. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Pricing based on number of devices monitored and service tier selected. | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. |
| Hidden cost warnings | Full coverage (endpoint, cloud, email, OT) requires multiple separate modules that increase total cost significantly. High false positive rates require internal analyst time for tuning despite the MDR service. No free trial available to test before purchase. Steep learning curve may require professional services or extended onboarding | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. |
| Data portability | Limited | Partial |
| Contract terms | Annual | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package |
| Channels | EmailPortalTeamsSlackPhone | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | MEA |
| Onboarding | Not published | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. |
| Industry focus | Financial ServicesHealthcareManufacturingEnergyGovernmentCritical Infrastructure | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights Customers' Choice 2025 for NDR (4.8/5, 242 reviews). Practitioners praise Self-Learning AI for detecting novel threats and Antigena response speed. Consistent complaints about high false positive rates, expensive pricing, and steep learning curve. MDR service launched June 2024, so limited community feedback on the managed service specifically. | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. |
| Compliance | SOC 2 Type IIISO 27001GDPRCSA STAR Level 1 | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK |
| Certifications | SOC 2 Type IIISO 27001CSA STAR Level 1Gartner Peer Insights Customers' Choice 2025 (NDR) | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site |
| Founded | 2013 | 2011 |
| Data retention | Not published. Varies by module. | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Darktrace and DTS Solution?
Darktrace is a Platform vendor that is platform-native (requires their own security stack). DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Darktrace covers 1 attack surfaces in base pricing vs. 3 for DTS Solution.
How do Darktrace and DTS Solution differ in response capabilities?
Darktrace supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does Darktrace pricing compare to DTS Solution?
Darktrace pricing: Not published. Reviewers report pricing in the upper market segment.. DTS Solution pricing: Not published. Watch for with Darktrace: Full coverage (endpoint, cloud, email, OT) requires multiple separate modules that increase total cost significantly; High false positive rates require internal analyst time for tuning despite the MDR service. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics..
Should I choose Darktrace or DTS Solution?
Choose Darktrace if: mid-market and enterprise organizations wanting AI-powered threat detection with autonomous response across diverse attack surfaces. Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Darktrace is not ideal for sMBs or budget-conscious buyers. Premium pricing, no trial, and no published pricing transparency.. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.