Darktrace vs Devoteam
Darktrace is a Platform vendor that requires its own security platform. Devoteam is a Services firm that works with your existing tools. Darktrace targets Mid-market and Enterprise organizations; Devoteam serves Mid-market and Enterprise. Darktrace includes 1 attack surfaces in base pricing (Network), compared to 2 for Devoteam (Cloud, Identity).
Buyer brief
Darktrace is a Platform vendor that requires its own security platform. Devoteam is a Services firm that works with your existing tools. Darktrace targets Mid-market and Enterprise organizations; Devoteam serves Mid-market and Enterprise. Darktrace includes 1 attack surfaces in base pricing (Network), compared to 2 for Devoteam (Cloud, Identity).
Darktrace is the choice if you want a single-vendor stack with deep integration. Devoteam is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Critical infrastructure and industrial environments needing OT/ICS security with protocol-agnostic detection | European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm |
| Price | Custom quote | Custom quote |
| Response authority | 3/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Critical infrastructure and industrial environments needing OT/ICS security with protocol-agnostic detection
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | DarktracePLATFORM | DevoteamTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft DefenderSentinelOne | Microsoft security toolsCustomer endpoint security tools |
| SIEM integrations | Splunk Microsoft Sentinel | Customer SIEM platformsGoogle Security Operations Microsoft Sentinel |
| Coverage | EPEndpoint: Optional add-onCloudCloud: Optional add-onIDIdentity: LimitedSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | Custom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published. Reviewers report pricing in the upper market segment. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | + Optional | ~ Limited |
| Cloud workloads | + Optional | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | + Optional | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Pricing based on number of devices monitored and service tier selected. | Custom quote for cloud managed services and managed security. Public MDR prices are not published. |
| Hidden cost warnings | Full coverage (endpoint, cloud, email, OT) requires multiple separate modules that increase total cost significantly. High false positive rates require internal analyst time for tuning despite the MDR service. No free trial available to test before purchase. Steep learning curve may require professional services or extended onboarding | Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. The service is cloud-centered; teams seeking a packaged endpoint MDR with named containment actions should validate endpoint tooling and response scope.. Devoteam has separate cloud, cybersecurity, Microsoft, AWS and Google Cloud offerings, so scope boundaries between MDR, cloud managed services and advisory work should be written into the contract.. Offboarding terms for SIEM detections, automation scripts, reports and retained logs are not described publicly. |
| Data portability | Limited | Partial |
| Contract terms | Annual | Custom cloud managed services engagement, Managed Security, Cloud Managed Services, Managed Detection and Response |
| Channels | EmailPortalTeamsSlackPhone | PortalEmailPhone |
| Data access | Full query access | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | EuropeMEA |
| Onboarding | Not published | Not published. Devoteam describes SIEM platform design and implementation, Infrastructure as Code deployment and managed cloud/security operations, but no standard MDR onboarding timeline. |
| Industry focus | Financial ServicesHealthcareManufacturingEnergyGovernmentCritical Infrastructure | TechnologyFinancial ServicesRetailTelecommunicationsManufacturingPublic SectorHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights Customers' Choice 2025 for NDR (4.8/5, 242 reviews). Practitioners praise Self-Learning AI for detecting novel threats and Antigena response speed. Consistent complaints about high false positive rates, expensive pricing, and steep learning curve. MDR service launched June 2024, so limited community feedback on the managed service specifically. | Devoteam has solid vendor-controlled evidence for cloud MDR, 24x7 monitoring, Sentinel-centered SIEM operations, SOAR automation and multi-cloud security partnerships. Independent MDR-specific buyer reviews are limited, so buyers should validate SOC delivery quality, response authority, cloud log costs and actual managed-service boundaries through references. |
| Compliance | SOC 2 Type IIISO 27001GDPRCSA STAR Level 1 | GDPRPCI DSSANSSICloud Security AllianceISO |
| Certifications | SOC 2 Type IIISO 27001CSA STAR Level 1Gartner Peer Insights Customers' Choice 2025 (NDR) | AWS Premier Consulting PartnerAWS Managed Services ProviderGoogle Cloud Diamond PartnerGoogle Cloud Managed Services PartnerGoogle Cloud Managed Security Services PartnerGoogle Cloud Security Services Specialized partnerMicrosoft Solutions Partner for SecurityMicrosoft Azure Expert MSP |
| Founded | 2013 | – |
| Data retention | Not published. Varies by module. | Not published for MDR. Devoteam describes outsourced SIEM platform operations and cloud-managed services, but public pages do not publish default log retention, hot/warm storage or export terms. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Darktrace and Devoteam?
Darktrace is a Platform vendor that is platform-native (requires their own security stack). Devoteam is a Services firm that is technology-agnostic (works with your existing tools). Darktrace covers 1 attack surfaces in base pricing vs. 2 for Devoteam.
How do Darktrace and Devoteam differ in response capabilities?
Darktrace supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Devoteam supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Darktrace pricing compare to Devoteam?
Darktrace pricing: Not published. Reviewers report pricing in the upper market segment.. Devoteam pricing: Not published. Watch for with Darktrace: Full coverage (endpoint, cloud, email, OT) requires multiple separate modules that increase total cost significantly; High false positive rates require internal analyst time for tuning despite the MDR service. Watch for with Devoteam: Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs..
Should I choose Darktrace or Devoteam?
Choose Darktrace if: mid-market and enterprise organizations wanting AI-powered threat detection with autonomous response across diverse attack surfaces. Choose Devoteam if: european and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm. Darktrace is not ideal for sMBs or budget-conscious buyers. Premium pricing, no trial, and no published pricing transparency.. Devoteam is not ideal for buyers that require public per-endpoint MDR pricing before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.