Cyrebro vs Sapphire
Cyrebro is a Platform vendor that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Cyrebro targets SMB and Mid-market organizations; Sapphire serves SMB, Mid-market, and Enterprise.
Buyer brief
Cyrebro is a Platform vendor that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Cyrebro targets SMB and Mid-market organizations; Sapphire serves SMB, Mid-market, and Enterprise.
Cyrebro (Platform vendor) and Sapphire (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Cyrebro's vendor-neutral mdr with its own detection engine and soar, fast deployment, and reported low fals... or Sapphire's sapphire mdr is strongest for uk buyers that value local ownership, a crest-accredited uk soc and....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | SMBs and mid-market teams that want MDR layered on top of their existing EDR and cloud tools | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Not published | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- SMBs and mid-market teams that want MDR layered on top of their existing EDR and cloud tools
- Price
- Not published
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | CyrebroTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneCrowdStrikeMicrosoft Defender | EDR toolsMicrosoft technologies |
| SIEM integrations | Cyrebro Next-Gen SIEM (native) | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Subscription-based. Pricing not publicly disclosed | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | No public pricing means you cannot benchmark against competitors without a sales call. Data ingestion volume into the Security Data Lake may drive cost increases as your environment grows. DFIR and advanced forensic investigations are separate from the MDR subscription. Single-region SOC (Israel) means no follow-the-sun coverage, which may matter for compliance or latency requirements | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | Europe | Europe |
| Onboarding | Hours to deploy | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | Financial ServicesTechnologyHealthcareRetailProfessional Services | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published. Vendor claims 'minutes' but provides no measured benchmark. | Not published |
| MTTR | Not published. Automated playbooks handle containment but no measured MTTR is available. | Not published |
| Community view | G2 rates 4.3/5 from 129 reviews. Gartner has recognized Cyrebro as an emerging detection/response vendor. Users praise low false positive rates and actionable guidance but flag slow support and alert noise before tuning is complete. Almost no Reddit discussion. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | SOC 2ISO 27001GDPR | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | SOC 2ISO 27001GDPRGoogle Cloud Partner | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2013 | 1996 |
| Data retention | Not publicly disclosed | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Cyrebro and Sapphire?
Cyrebro is a Platform vendor that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools).
How do Cyrebro and Sapphire differ in response capabilities?
Cyrebro supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Cyrebro pricing compare to Sapphire?
Cyrebro pricing: Custom-quoted pricing. Sapphire pricing: Not published. Watch for with Cyrebro: No public pricing means you cannot benchmark against competitors without a sales call; Data ingestion volume into the Security Data Lake may drive cost increases as your environment grows. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Cyrebro or Sapphire?
Choose Cyrebro if: sMBs and mid-market teams that want MDR layered on top of their existing EDR and cloud tools. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Cyrebro is not ideal for buyers who need US-based SOC operations or follow-the-sun coverage across multiple regions. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.