Cyrebro vs Help AG
Cyrebro is a Platform vendor that works with your existing tools. Help AG is a Services firm that works with your existing tools. Cyrebro targets SMB and Mid-market organizations; Help AG serves Mid-market and Enterprise. Cyrebro includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 0 for Help AG ().
Buyer brief
Cyrebro is a Platform vendor that works with your existing tools. Help AG is a Services firm that works with your existing tools. Cyrebro targets SMB and Mid-market organizations; Help AG serves Mid-market and Enterprise. Cyrebro includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 0 for Help AG ().
Cyrebro (Platform vendor) and Help AG (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Cyrebro's vendor-neutral mdr with its own detection engine and soar, fast deployment, and reported low fals... or Help AG's help ag fits middle east buyers that want sovereign mdr with local soc delivery, automation and d....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | SMBs and mid-market teams that want MDR layered on top of their existing EDR and cloud tools | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs |
| Price | Not published | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- SMBs and mid-market teams that want MDR layered on top of their existing EDR and cloud tools
- Price
- Not published
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | CyrebroTECH-AGNOSTIC | Help AGTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneCrowdStrikeMicrosoft Defender | None listed |
| SIEM integrations | Cyrebro Next-Gen SIEM (native) | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Subscription-based. Pricing not publicly disclosed | Custom quote. Help AG does not publish MDR package pricing. |
| Hidden cost warnings | No public pricing means you cannot benchmark against competitors without a sales call. Data ingestion volume into the Security Data Lake may drive cost increases as your environment grows. DFIR and advanced forensic investigations are separate from the MDR subscription. Single-region SOC (Israel) means no follow-the-sun coverage, which may matter for compliance or latency requirements | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response |
| Channels | EmailPortalPhone | |
| Data access | Full query access | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | Europe | Middle East |
| Onboarding | Hours to deploy | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. |
| Industry focus | Financial ServicesTechnologyHealthcareRetailProfessional Services | GovernmentCritical InfrastructureEnterprise |
| MTTD | Not published. Vendor claims 'minutes' but provides no measured benchmark. | Not published |
| MTTR | Not published. Automated playbooks handle containment but no measured MTTR is available. | Not published |
| Community view | G2 rates 4.3/5 from 129 reviews. Gartner has recognized Cyrebro as an emerging detection/response vendor. Users praise low false positive rates and actionable guidance but flag slow support and alert noise before tuning is complete. Almost no Reddit discussion. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. |
| Compliance | SOC 2ISO 27001GDPR | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC |
| Certifications | SOC 2ISO 27001GDPRGoogle Cloud Partner | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR |
| Founded | 2013 | 2005 |
| Data retention | Not publicly disclosed | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cyrebro and Help AG?
Cyrebro is a Platform vendor that is technology-agnostic (works with your existing tools). Help AG is a Services firm that is technology-agnostic (works with your existing tools). Cyrebro covers 4 attack surfaces in base pricing vs. 0 for Help AG.
How do Cyrebro and Help AG differ in response capabilities?
Cyrebro supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Cyrebro pricing compare to Help AG?
Cyrebro pricing: Custom-quoted pricing. Help AG pricing: Not published. Watch for with Cyrebro: No public pricing means you cannot benchmark against competitors without a sales call; Data ingestion volume into the Security Data Lake may drive cost increases as your environment grows. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture..
Should I choose Cyrebro or Help AG?
Choose Cyrebro if: sMBs and mid-market teams that want MDR layered on top of their existing EDR and cloud tools. Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Cyrebro is not ideal for buyers who need US-based SOC operations or follow-the-sun coverage across multiple regions. Help AG is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.