Cynet vs Thales (S21sec)
Cynet is a Platform vendor that requires its own security platform. Thales (S21sec) is a Services firm that works with your existing tools. Cynet targets SMB and Mid-market organizations; Thales (S21sec) serves Enterprise. Cynet includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Buyer brief
Cynet is a Platform vendor that requires its own security platform. Thales (S21sec) is a Services firm that works with your existing tools. Cynet targets SMB and Mid-market organizations; Thales (S21sec) serves Enterprise. Cynet includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Cynet is the choice if you want a single-vendor stack with deep integration. Thales (S21sec) is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | SMB and mid-market organizations with small security teams wanting maximum coverage from a single platform | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response |
| Price | $7-10/endpoint/mo | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- SMB and mid-market organizations with small security teams wanting maximum coverage from a single platform
- Price
- $7-10/endpoint/mo
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | CynetPLATFORM | Thales (S21sec)TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Cynet 360 | Customer endpoint security tools |
| SIEM integrations | Syslog export to external SIEM | Customer SIEM platformsThales SOC tooling |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | ContainCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | $7-10/endpoint/month depending on tier. Elite is $7/endpoint/month (EPP+EDR+CyOps MDR). All-in-One is $10/endpoint/month (adds NDR, UEBA, Deception, SOAR, SSPM). Verified on cynet.com/packages. | Not published |
| Minimum seats | 20 | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint monthly subscription with published pricing on website | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. |
| Hidden cost warnings | 20-endpoint minimum ($140/month floor for Elite, $200/month for All-in-One). 1-year auto-renewing contracts standard, combined with platform lock-in makes exit disruptive. Requires replacing existing EDR with Cynet agent, significant migration effort if already deployed on CrowdStrike/SentinelOne/Defender. DFIR not included. Full incident response is a separate paid engagement.. 90-day standard data retention. Longer retention requires exporting to an external SIEM at your own cost.. No breach warranty offered | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Full query access | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | EuropeMEAAPAC |
| Onboarding | Hours to days depending on environment size. Single lightweight agent. | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. |
| Industry focus | HealthcareFinancial ServicesTechnology/SaaSProfessional ServicesManufacturing | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime |
| MTTD | Sub-5 minutes (vendor-claimed internal benchmark, not independently validated) | Not published |
| MTTR | Sub-10 minutes (vendor-claimed internal benchmark, not independently validated) | Not published |
| Community view | Gartner Peer Insights 4.7/5 (139+ reviews across markets), VoC Strong Performer for XDR 2025 and EPP 2026. PeerSpot 8.8/10 (97% recommend). Praised for all-in-one simplicity and transparent pricing. Not included in Gartner MQ or Forrester Wave, limiting enterprise credibility. Small company (~260-320 employees, $21M revenue in 2024) raises long-term viability questions. | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. |
| Compliance | SOC 2 Type 2ISO 27001 | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE |
| Certifications | SOC 2 Type 2ISO 27001ISO 27032 | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia |
| Founded | 2015 | – |
| Data retention | 90 days standard. Syslog export to any external SIEM for extended retention. | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cynet and Thales (S21sec)?
Cynet is a Platform vendor that is platform-native (requires their own security stack). Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). Cynet covers 5 attack surfaces in base pricing vs. 2 for Thales (S21sec).
How do Cynet and Thales (S21sec) differ in response capabilities?
Cynet supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. Incident response is not included with Cynet and included with Thales (S21sec).
How does Cynet pricing compare to Thales (S21sec)?
Cynet pricing: $7-10/endpoint/month depending on tier. Elite is $7/endpoint/month (EPP+EDR+CyOps MDR). All-in-One is $10/endpoint/month (adds NDR, UEBA, Deception, SOAR, SSPM). Verified on cynet.com/packages. (20-seat minimum). Thales (S21sec) pricing: Not published. Watch for with Cynet: 20-endpoint minimum ($140/month floor for Elite, $200/month for All-in-One); 1-year auto-renewing contracts standard, combined with platform lock-in makes exit disruptive. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs..
Should I choose Cynet or Thales (S21sec)?
Choose Cynet if: sMB and mid-market organizations with small security teams wanting maximum coverage from a single platform. Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Cynet is not ideal for large enterprises with existing CrowdStrike, SentinelOne, or Defender deployments since Cynet requires replacing your EDR. Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.