Cynet vs r-tec IT Security
Cynet is a Platform vendor that requires its own security platform. r-tec IT Security is a Services firm that works with your existing tools. Cynet targets SMB and Mid-market organizations; r-tec IT Security serves Mid-market and Enterprise. Cynet includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for r-tec IT Security ().
Buyer brief
Cynet is a Platform vendor that requires its own security platform. r-tec IT Security is a Services firm that works with your existing tools. Cynet targets SMB and Mid-market organizations; r-tec IT Security serves Mid-market and Enterprise. Cynet includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for r-tec IT Security ().
Cynet is the choice if you want a single-vendor stack with deep integration. r-tec IT Security is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | SMB and mid-market organizations with small security teams wanting maximum coverage from a single platform | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth |
| Price | $7-10/endpoint/mo | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- SMB and mid-market organizations with small security teams wanting maximum coverage from a single platform
- Price
- $7-10/endpoint/mo
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CynetPLATFORM | r-tec IT SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Cynet 360 | CrowdStrikeMicrosoft Defender XDR |
| SIEM integrations | Syslog export to external SIEM | ExabeamMicrosoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | $7-10/endpoint/month depending on tier. Elite is $7/endpoint/month (EPP+EDR+CyOps MDR). All-in-One is $10/endpoint/month (adds NDR, UEBA, Deception, SOAR, SSPM). Verified on cynet.com/packages. | Not published |
| Minimum seats | 20 | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | Not offered |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint monthly subscription with published pricing on website | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. |
| Hidden cost warnings | 20-endpoint minimum ($140/month floor for Elite, $200/month for All-in-One). 1-year auto-renewing contracts standard, combined with platform lock-in makes exit disruptive. Requires replacing existing EDR with Cynet agent, significant migration effort if already deployed on CrowdStrike/SentinelOne/Defender. DFIR not included. Full incident response is a separate paid engagement.. 90-day standard data retention. Longer retention requires exporting to an external SIEM at your own cost.. No breach warranty offered | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Basic, Premium, Custom |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | Hours to days depending on environment size. Single lightweight agent. | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. |
| Industry focus | HealthcareFinancial ServicesTechnology/SaaSProfessional ServicesManufacturing | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals |
| MTTD | Sub-5 minutes (vendor-claimed internal benchmark, not independently validated) | Not published |
| MTTR | Sub-10 minutes (vendor-claimed internal benchmark, not independently validated) | Not published |
| Community view | Gartner Peer Insights 4.7/5 (139+ reviews across markets), VoC Strong Performer for XDR 2025 and EPP 2026. PeerSpot 8.8/10 (97% recommend). Praised for all-in-one simplicity and transparent pricing. Not included in Gartner MQ or Forrester Wave, limiting enterprise credibility. Small company (~260-320 employees, $21M revenue in 2024) raises long-term viability questions. | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. |
| Compliance | SOC 2 Type 2ISO 27001 | ISO 27001ISO 9001KRITISGDPR |
| Certifications | SOC 2 Type 2ISO 27001ISO 27032 | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification |
| Founded | 2015 | 1996 |
| Data retention | 90 days standard. Syslog export to any external SIEM for extended retention. | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cynet and r-tec IT Security?
Cynet is a Platform vendor that is platform-native (requires their own security stack). r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Cynet offers Not disclosed, r-tec IT Security offers ≤1 hour. Cynet covers 5 attack surfaces in base pricing vs. 0 for r-tec IT Security.
How do Cynet and r-tec IT Security differ in response capabilities?
Cynet supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Cynet and included with r-tec IT Security.
How does Cynet pricing compare to r-tec IT Security?
Cynet pricing: $7-10/endpoint/month depending on tier. Elite is $7/endpoint/month (EPP+EDR+CyOps MDR). All-in-One is $10/endpoint/month (adds NDR, UEBA, Deception, SOAR, SSPM). Verified on cynet.com/packages. (20-seat minimum). r-tec IT Security pricing: Not published. Watch for with Cynet: 20-endpoint minimum ($140/month floor for Elite, $200/month for All-in-One); 1-year auto-renewing contracts standard, combined with platform lock-in makes exit disruptive. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00..
Should I choose Cynet or r-tec IT Security?
Choose Cynet if: sMB and mid-market organizations with small security teams wanting maximum coverage from a single platform. Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Cynet is not ideal for large enterprises with existing CrowdStrike, SentinelOne, or Defender deployments since Cynet requires replacing your EDR. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.