Cyberoo vs Macnica
Cyberoo is a Pure-play MDR that works with your existing tools. Macnica is a Services firm that works with your existing tools. Cyberoo targets SMB and Mid-market organizations; Macnica serves Mid-market and Enterprise.
Buyer brief
Cyberoo is a Pure-play MDR that works with your existing tools. Macnica is a Services firm that works with your existing tools. Cyberoo targets SMB and Mid-market organizations; Macnica serves Mid-market and Enterprise.
Cyberoo (Pure-play MDR) and Macnica (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Cyberoo's technology-agnostic mdr from the only italian gartner representative vendor, built for european m... or Macnica's macnica is strongest for japanese buyers that want a local security services partner for soc moni....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European mid-market companies wanting a GDPR-native provider with local SOC coverage | Japanese organizations that want local SOC monitoring and investigation reporting |
| Price | Not published | Custom quote |
| Response authority | 4/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Own agent required | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- European mid-market companies wanting a GDPR-native provider with local SOC coverage
- Price
- Not published
- Response authority
- 4/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Japanese organizations that want local SOC monitoring and investigation reporting
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | CyberooTECH-AGNOSTIC | MacnicaTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Technology-agnostic: integrates with most major EDR platforms | CrowdStrike FalconTrellix EDRCustomer EDR tools |
| SIEM integrations | Technology-agnostic: integrates with existing SIEM deployments | Customer SIEM and log platforms |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: LimitedSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processQuarantineCustom playbooks | IsolateCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | + Optional |
| Identity | ~ Limited | + Optional |
| SaaS apps | + Optional | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | ~ Limited |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size and integrated tools. Pricing model not publicly disclosed. SaaS delivery. | Custom quote by monitored products and service scope. Public prices are not published. |
| Hidden cost warnings | No public pricing. You cannot compare costs without a sales call.. Cypeer Agent X deployment required on endpoints, adding rollout overhead to onboarding.. International expansion is recent (Spain 2024, Poland via partners). Support quality outside Italy may vary.. Detection rules and threat intel are proprietary. If you leave, none of it transfers.. IR is described as included, but scope is not documented. Clarify whether it covers full DFIR or just triage and escalation. | Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.. Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Incident response support can be separately priced depending on incident content.. CrowdStrike and Vectra AI services may have separate vendor platform licensing and support requirements.. Some support is Japanese-centric; overseas support may require separate consultation. |
| Data portability | Limited | Partial |
| Contract terms | Annual | Macnica SOC Service, CrowdStrike monitoring support service, Vectra AI monitoring service, Vectra AI MDR, Ticket consultation service, Custom security service engagement |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | Europe | APAC |
| Onboarding | Not published | Not published. Macnica describes creating a customer chart with environment diagrams, log retention status and contact flow before incident support. |
| Industry focus | ManufacturingProfessional ServicesTechnologyHealthcareFinancial Services | TechnologyFinancial ServicesRetailManufacturingHealthcarePublic SectorTelecommunications |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights 4.6/5 (25 reviews). Named Gartner Representative Vendor for MDR in 2021, 2023, and 2024, the only Italian company among 40 vendors in the 2024 guide. Strong reputation in Italian mid-market. Very limited English-language community discussion, likely due to European-centric customer base. | Macnica has strong official evidence for Japan-focused SOC monitoring, CrowdStrike support and Vectra AI monitoring/MDR options, but limited independent MDR-specific public review signal in English. Buyers should validate exact scope, analyst ownership, response authority, language support and whether the service is Macnica-led or partner-delivered. |
| Compliance | GDPR | – |
| Certifications | GDPR Compliant | – |
| Founded | 2019 | – |
| Data retention | Not published | Not published. Macnica references log retention status as part of customer chart preparation for incident support, but public pages do not publish default retention or export rights. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cyberoo and Macnica?
Cyberoo is a Pure-play MDR that is technology-agnostic (works with your existing tools). Macnica is a Services firm that is technology-agnostic (works with your existing tools).
How do Cyberoo and Macnica differ in response capabilities?
Cyberoo supports 4 autonomous actions (custom playbooks, endpoint isolation, file quarantine, process termination) and approval is configurable. Macnica supports 2 autonomous actions (custom playbooks, endpoint isolation) and approval is configurable. Incident response is included with Cyberoo and not included with Macnica.
How does Cyberoo pricing compare to Macnica?
Cyberoo pricing: Custom-quoted pricing. Macnica pricing: Not published. Watch for with Cyberoo: No public pricing. You cannot compare costs without a sales call.; Cypeer Agent X deployment required on endpoints, adding rollout overhead to onboarding.. Watch for with Macnica: Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.; Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR..
Should I choose Cyberoo or Macnica?
Choose Cyberoo if: european mid-market companies wanting a GDPR-native provider with local SOC coverage. Choose Macnica if: japanese organizations that want local SOC monitoring and investigation reporting. Cyberoo is not ideal for global enterprises needing follow-the-sun SOC coverage outside Europe. Macnica is not ideal for buyers that require public MDR pricing before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.