Cyberoo vs Innofactor MDRaaS
Cyberoo is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Cyberoo targets SMB and Mid-market organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Cyberoo includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 1 for Innofactor MDRaaS (Cloud).
Buyer brief
Cyberoo is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Cyberoo targets SMB and Mid-market organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Cyberoo includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 1 for Innofactor MDRaaS (Cloud).
Cyberoo (Pure-play MDR) and Innofactor MDRaaS (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Cyberoo's technology-agnostic mdr from the only italian gartner representative vendor, built for european m... or Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European mid-market companies wanting a GDPR-native provider with local SOC coverage | Nordic buyers already committed to Microsoft Azure and Sentinel |
| Price | Not published | Custom quote |
| Response authority | 4/6 actions · Configurable | 0/6 actions · Approval required |
| Stack | Own agent required | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- European mid-market companies wanting a GDPR-native provider with local SOC coverage
- Price
- Not published
- Response authority
- 4/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | CyberooTECH-AGNOSTIC | Innofactor MDRaaSTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Technology-agnostic: integrates with most major EDR platforms | Microsoft Defender |
| SIEM integrations | Technology-agnostic: integrates with existing SIEM deployments | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: LimitedSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | IsolateKill processQuarantineCustom playbooks | Alert and notify only |
| IR included | ✓ Included | Separate |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | + Optional |
| Cloud workloads | + Optional | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | + Optional | Not offered |
| Network | ✓ Included | + Optional |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size and integrated tools. Pricing model not publicly disclosed. SaaS delivery. | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. |
| Hidden cost warnings | No public pricing. You cannot compare costs without a sales call.. Cypeer Agent X deployment required on endpoints, adding rollout overhead to onboarding.. International expansion is recent (Spain 2024, Poland via partners). Support quality outside Italy may vary.. Detection rules and threat intel are proprietary. If you leave, none of it transfers.. IR is described as included, but scope is not documented. Clarify whether it covers full DFIR or just triage and escalation. | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. |
| Data portability | Limited | Full |
| Contract terms | Annual | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | – |
| SOC regions | Europe | Europe |
| Onboarding | Not published | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. |
| Industry focus | ManufacturingProfessional ServicesTechnologyHealthcareFinancial Services | Public SectorFinancial ServicesTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights 4.6/5 (25 reviews). Named Gartner Representative Vendor for MDR in 2021, 2023, and 2024, the only Italian company among 40 vendors in the 2024 guide. Strong reputation in Italian mid-market. Very limited English-language community discussion, likely due to European-centric customer base. | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. |
| Compliance | GDPR | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 |
| Certifications | GDPR Compliant | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations |
| Founded | 2019 | 2000 |
| Data retention | Not published | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Cyberoo and Innofactor MDRaaS?
Cyberoo is a Pure-play MDR that is technology-agnostic (works with your existing tools). Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Cyberoo covers 2 attack surfaces in base pricing vs. 1 for Innofactor MDRaaS.
How do Cyberoo and Innofactor MDRaaS differ in response capabilities?
Cyberoo supports 4 autonomous actions (custom playbooks, endpoint isolation, file quarantine, process termination) and approval is configurable. Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. Incident response is included with Cyberoo and not included with Innofactor MDRaaS.
How does Cyberoo pricing compare to Innofactor MDRaaS?
Cyberoo pricing: Custom-quoted pricing. Innofactor MDRaaS pricing: Not published. Watch for with Cyberoo: No public pricing. You cannot compare costs without a sales call.; Cypeer Agent X deployment required on endpoints, adding rollout overhead to onboarding.. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect..
Should I choose Cyberoo or Innofactor MDRaaS?
Choose Cyberoo if: european mid-market companies wanting a GDPR-native provider with local SOC coverage. Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Cyberoo is not ideal for global enterprises needing follow-the-sun SOC coverage outside Europe. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.