CyberOne vs Macnica
CyberOne is a Microsoft-ecosystem that works with your existing tools. Macnica is a Services firm that works with your existing tools. CyberOne targets SMB, Mid-market, and Enterprise organizations; Macnica serves Mid-market and Enterprise. CyberOne includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity), compared to 2 for Macnica (Endpoint, Network).
Buyer brief
CyberOne is a Microsoft-ecosystem that works with your existing tools. Macnica is a Services firm that works with your existing tools. CyberOne targets SMB, Mid-market, and Enterprise organizations; Macnica serves Mid-market and Enterprise. CyberOne includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity), compared to 2 for Macnica (Endpoint, Network).
CyberOne (Microsoft-ecosystem) and Macnica (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize CyberOne's cyberone is a credible uk microsoft-stack specialist with crest, ncsc, and microsoft verified mxd... or Macnica's macnica is strongest for japanese buyers that want a local security services partner for soc moni....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Public sector bodies needing a Crown Commercial Service-listed supplier with UK government accreditation requirements | Japanese organizations that want local SOC monitoring and investigation reporting |
| Price | From GBP 4/user/mo (MDR Auto only) | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Public sector bodies needing a Crown Commercial Service-listed supplier with UK government accreditation requirements
- Price
- From GBP 4/user/mo (MDR Auto only)
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Japanese organizations that want local SOC monitoring and investigation reporting
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | CyberOneTECH-AGNOSTIC | MacnicaTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for Endpoint | CrowdStrike FalconTrellix EDRCustomer EDR tools |
| SIEM integrations | Microsoft Sentinel | Customer SIEM and log platforms |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | IsolateCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | From £4 per user/month (entry tier). Upper-tier pricing not published. Contact required for MDR Core and MDR Core Premium quotes. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | + Optional |
| Identity | ✓ Included | + Optional |
| SaaS apps | ✓ Included | + Optional |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | Extra cost | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-user per month, tiered across 3 plans: MDR Auto (automated containment, devices and identity only), MDR Core (24/7 analyst investigation with approval-based containment), MDR Core Premium (fully managed response, proactive hunting, customisable SOAR). Starting price published as 'from £4 per user per month.' | Custom quote by monitored products and service scope. Public prices are not published. |
| Hidden cost warnings | Requires existing Microsoft licensing (at minimum Microsoft 365 Business Premium or equivalent Defender licenses). These costs are separate and are not included in CyberOne's fee.. Microsoft Sentinel runs in the customer's tenant, meaning Azure consumption costs for data ingestion are billed by Microsoft separately and can rise meaningfully during high-volume incidents.. Incident Response is a separate purchase. The MDR service handles detection and containment; full IR (forensics, eradication, recovery) requires a separate NCSC-accredited IR retainer.. Network coverage is limited. CyberOne is Microsoft-stack focused; organizations needing network or OT/ICS coverage will find significant gaps.. Threat hunting is Premium tier only. MDR Auto and MDR Core buyers do not receive proactive hunting. | Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.. Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Incident response support can be separately priced depending on incident content.. CrowdStrike and Vectra AI services may have separate vendor platform licensing and support requirements.. Some support is Japanese-centric; overseas support may require separate consultation. |
| Data portability | Full | Partial |
| Contract terms | Annual | Macnica SOC Service, CrowdStrike monitoring support service, Vectra AI monitoring service, Vectra AI MDR, Ticket consultation service, Custom security service engagement |
| Channels | TeamsEmailPortalPhone | EmailPhone |
| Data access | Full query access | Reports only |
| Dedicated analyst | – | – |
| SOC regions | EuropeAsia-Pacific | APAC |
| Onboarding | Not published. Automated onboarding deploys detections and playbooks quickly; specifics not disclosed. | Not published. Macnica describes creating a customer chart with environment diagrams, log retention status and contact flow before incident support. |
| Industry focus | Financial ServicesHealthcareManufacturingPublic SectorRetailProfessional Services | TechnologyFinancial ServicesRetailManufacturingHealthcarePublic SectorTelecommunications |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No independent reviews found on G2, PeerSpot, or Gartner Peer Insights. Glassdoor employee reviews (30 reviews, 3.7/5) note a supportive culture but flag limited senior analyst headcount and management maturity. Client testimonials on the CyberOne website are positive but unverifiable. Zero Reddit presence. The company is a credible, CREST and NCSC-accredited Microsoft specialist, but lacks the third-party peer review validation that enterprise buyers typically require. | Macnica has strong official evidence for Japan-focused SOC monitoring, CrowdStrike support and Vectra AI monitoring/MDR options, but limited independent MDR-specific public review signal in English. Buyers should validate exact scope, analyst ownership, response authority, language support and whether the service is Macnica-led or partner-delivered. |
| Compliance | ISO 27001Cyber Essentials PlusCrown Commercial Service Supplier | – |
| Certifications | CREST (SOC, Pen Testing, Cyber Security Incident Response, Incident Exercising)NCSC Assured Service ProviderNCSC Cyber Incident Response (Standard Level)NCSC Cyber Incident ExercisingISO 27001Cyber Essentials PlusMicrosoft Verified Managed XDR SolutionMicrosoft Security Elite PartnerMicrosoft Intelligent Security Association (MISA) MemberMicrosoft Advanced Specialization: Cloud SecurityMicrosoft Advanced Specialization: Identity & Access ManagementMicrosoft Advanced Specialization: Threat ProtectionCrown Commercial Service SupplierMSSP Alert Top 250 MSSPs 2025 (ranked #79 globally) | – |
| Founded | 2005 | – |
| Data retention | Data stays in the customer's own Microsoft tenant. CyberOne only views log ingestion; no data is copied to a third-party data lake. | Not published. Macnica references log retention status as part of customer chart preparation for incident support, but public pages do not publish default retention or export rights. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between CyberOne and Macnica?
CyberOne is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Macnica is a Services firm that is technology-agnostic (works with your existing tools). CyberOne covers 4 attack surfaces in base pricing vs. 2 for Macnica.
How do CyberOne and Macnica differ in response capabilities?
CyberOne supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Macnica supports 2 autonomous actions (custom playbooks, endpoint isolation) and approval is configurable.
How does CyberOne pricing compare to Macnica?
CyberOne pricing: From £4 per user/month (entry tier). Upper-tier pricing not published. Contact required for MDR Core and MDR Core Premium quotes.. Macnica pricing: Not published. Watch for with CyberOne: Requires existing Microsoft licensing (at minimum Microsoft 365 Business Premium or equivalent Defender licenses). These costs are separate and are not included in CyberOne's fee.; Microsoft Sentinel runs in the customer's tenant, meaning Azure consumption costs for data ingestion are billed by Microsoft separately and can rise meaningfully during high-volume incidents.. Watch for with Macnica: Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.; Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR..
Should I choose CyberOne or Macnica?
Choose CyberOne if: uK organisations committed to the Microsoft security stack (M365/Azure) wanting MDR that operates inside their own tenant with no third-party data storage. Choose Macnica if: japanese organizations that want local SOC monitoring and investigation reporting. CyberOne is not ideal for organisations running CrowdStrike, SentinelOne, or any non-Microsoft primary EDR. CyberOne is Microsoft-only with no credible third-party EDR coverage path.. Macnica is not ideal for buyers that require public MDR pricing before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.