CyberMaxx vs Thales (S21sec)
CyberMaxx is a Pure-play MDR that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. CyberMaxx targets Mid-market and Enterprise organizations; Thales (S21sec) serves Enterprise. CyberMaxx includes 1 attack surfaces in base pricing (Endpoint), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Buyer brief
CyberMaxx is a Pure-play MDR that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. CyberMaxx targets Mid-market and Enterprise organizations; Thales (S21sec) serves Enterprise. CyberMaxx includes 1 attack surfaces in base pricing (Endpoint), compared to 2 for Thales (S21sec) (Network, OT/ICS).
CyberMaxx (Pure-play MDR) and Thales (S21sec) (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize CyberMaxx's healthcare-focused mdr with a zero-latency response model and 24x7x365 threat responders or Thales (S21sec)'s thales/s21sec is strongest for complex, regulated and critical-sector environments that value glo....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise
- Price
- Not published
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | CyberMaxxTECH-AGNOSTIC | Thales (S21sec)TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike FalconSentinelOneMicrosoft Defender | Customer endpoint security tools |
| SIEM integrations | SplunkElasticExabeamDevoLevelBlueCustomer-provided SIEM | Customer SIEM platformsThales SOC tooling |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Not coveredSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Isolate | ContainCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | + Optional | ~ Limited |
| Identity | Not offered | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | ✓ Included |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Three-tier pricing structure (Core, Advanced, Elite). Pricing varies by tier, environment size, EDR platform choice, and SIEM deployment model (managed vs. co-managed). Custom quotes based on coverage scope. | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. |
| Hidden cost warnings | Incident response is NOT included. DFIR is a separate retainer. Ask for the actual retainer cost during a sales call.. Threat hunting is a separate Cyber Resiliency Service, not included in base MaxxMDR despite being mentioned on the MDR landing page.. EDR platform licenses (CrowdStrike, SentinelOne, or Microsoft Defender) are required and not included in the MDR price.. Core tier only covers endpoints OR cloud email, not both. Advanced required for combined coverage.. Three acquisitions in two years. Ask how consolidated the tooling and SOC operations actually are today. | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | EuropeMEAAPAC |
| Onboarding | Under two months for full MDR ramp-up | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. |
| Industry focus | HealthcareFinancial ServicesState and Local GovernmentEducation | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights 4.7/5 (15 reviews in MDR category). MSSP Alert Top 250 provider (Top 50 in 2023). Small review sample compared to peers like Arctic Wolf (451+ reviews) or Expel (142 reviews). Praised for customer support and healthcare expertise. Almost no Reddit or G2 discussion. Three acquisitions in two years (CipherTechs 2023, Cybersafe and onShore Security Jan 2025) suggest rapid growth but integration risk is real. | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. |
| Compliance | SOC 2 Type IIHIPAA-aligned services | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE |
| Certifications | SOC 2 Type II (audited by Insyte CPAs, LLC) | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia |
| Founded | 2002 | – |
| Data retention | Not published. Varies by SIEM platform and customer contract. | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between CyberMaxx and Thales (S21sec)?
CyberMaxx is a Pure-play MDR that is technology-agnostic (works with your existing tools). Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). CyberMaxx covers 1 attack surfaces in base pricing vs. 2 for Thales (S21sec).
How do CyberMaxx and Thales (S21sec) differ in response capabilities?
CyberMaxx supports 1 autonomous actions (endpoint isolation) and approval is configurable. Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. Incident response is not included with CyberMaxx and included with Thales (S21sec).
How does CyberMaxx pricing compare to Thales (S21sec)?
CyberMaxx pricing: Custom-quoted pricing. Thales (S21sec) pricing: Not published. Watch for with CyberMaxx: Incident response is NOT included. DFIR is a separate retainer. Ask for the actual retainer cost during a sales call.; Threat hunting is a separate Cyber Resiliency Service, not included in base MaxxMDR despite being mentioned on the MDR landing page.. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs..
Should I choose CyberMaxx or Thales (S21sec)?
Choose CyberMaxx if: healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise. Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. CyberMaxx is not ideal for buyers who need published MTTD/MTTR metrics or MITRE-validated detection to satisfy internal stakeholders. Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.