Cyberleaf vs Help AG
Cyberleaf and Help AG are both Services firms that work with your existing tools. Cyberleaf targets SMB and Mid-market organizations, while Help AG serves Mid-market and Enterprise. Cyberleaf includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for Help AG ().
Buyer brief
Cyberleaf and Help AG are both Services firms that work with your existing tools. Cyberleaf targets SMB and Mid-market organizations, while Help AG serves Mid-market and Enterprise. Cyberleaf includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for Help AG ().
Cyberleaf offers broader coverage (5 surfaces vs. 0). Help AG may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Growing businesses with 50-500 employees that have IT staff but no internal SOC | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs |
| Price | Custom quote | Custom quote |
| Response authority | 2/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Growing businesses with 50-500 employees that have IT staff but no internal SOC
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | CyberleafTECH-AGNOSTIC | Help AGTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | None listed | None listed |
| SIEM integrations | None listed | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Custom quote. No public per-endpoint, per-user or package price found. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom monthly pricing based on environment size and service needs. MSP partner pricing is described as predictable per-client pricing. | Custom quote. Help AG does not publish MDR package pricing. |
| Hidden cost warnings | The website says managed cybersecurity includes proactive services, while the public service agreement excludes some advanced work unless separately contracted.. No public MDR-specific SLA table was found.. The public agreement references annual, 24-month and 36-month terms, with renewal terms and add-on ordering handled through the sales order.. Remote access, collectors, virtual machines or servers may be required to deliver service, and some access methods can add charges. | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. |
| Data portability | Partial | Partial |
| Contract terms | Annual, 24 months, 36 months, Custom | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response |
| Channels | PortalEmailPhone | |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North America | Middle East |
| Onboarding | Most deployments are described as fully operational within weeks. Exact timeline depends on the customer environment and sales order. | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. |
| Industry focus | Defense Industrial BaseHealthcareFinancial ServicesTechnologySaaSPrivate EquityGovernment Contractors | GovernmentCritical InfrastructureEnterprise |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Cyberleaf has a clear current vendor story, public customer language and partner positioning, but little independent MDR review volume was found in this pass. The strongest evidence is vendor-controlled, so buyer validation should lean on references, a proof of value and careful review of the sales order. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. |
| Compliance | SOC 2CMMCNIST 800-171HIPAAPCI DSSISO 27001ITAR | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC |
| Certifications | SOC 2 Type IICyberAB Registered Practitioner Organization | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR |
| Founded | 2010 | 2005 |
| Data retention | Not published. Cyberleaf says it indemnifies customers from license and data ingestion costs, but retention period and export terms were not found. | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cyberleaf and Help AG?
Cyberleaf is a Services firm that is technology-agnostic (works with your existing tools). Help AG is a Services firm that is technology-agnostic (works with your existing tools). Cyberleaf covers 5 attack surfaces in base pricing vs. 0 for Help AG.
How do Cyberleaf and Help AG differ in response capabilities?
Cyberleaf supports 2 autonomous actions (custom playbooks, endpoint isolation) and approval is configurable. Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Cyberleaf and included with Help AG.
How does Cyberleaf pricing compare to Help AG?
Cyberleaf pricing: Custom quote. No public per-endpoint, per-user or package price found.. Help AG pricing: Not published. Watch for with Cyberleaf: The website says managed cybersecurity includes proactive services, while the public service agreement excludes some advanced work unless separately contracted.; No public MDR-specific SLA table was found.. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture..
Should I choose Cyberleaf or Help AG?
Choose Cyberleaf if: growing businesses with 50-500 employees that have IT staff but no internal SOC. Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Cyberleaf is not ideal for buyers requiring public pricing before engaging sales. Help AG is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.