Choose CyberCX or Darktrace
Choose CyberCX if
- ANZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage
- Organizations already committed to the Microsoft security ecosystem wanting managed Defender XDR and Sentinel
- Public sector and critical infrastructure buyers needing CREST-accredited SOC with Australian-based analysts
- You need Endpoint and Cloud and SaaS and Identity coverage included in base pricing
Choose Darktrace if
- Critical infrastructure and industrial environments needing OT/ICS security with protocol-agnostic detection
- Security teams comfortable with autonomous response technology and willing to invest tuning time for optimal detection
- You want direct Slack integration with your SOC
What’s actually different
Buyer brief
Fit. CyberCX is a Microsoft-ecosystem that works with your existing tools. Darktrace is a Platform vendor that requires its own security platform. CyberCX targets Mid-market and Enterprise organizations; Darktrace serves Mid-market and Enterprise. CyberCX includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 1 for Darktrace (Network).
FAQ
What is the main difference between CyberCX and Darktrace?
CyberCX is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Darktrace is a Platform vendor that is platform-native (requires their own security stack). CyberCX covers 5 attack surfaces in base pricing vs. 1 for Darktrace.
How do CyberCX and Darktrace differ in response capabilities?
CyberCX supports 1 autonomous actions (custom playbooks) and requires approval before acting. Darktrace supports 3 autonomous actions (endpoint isolation, network containment, custom playbooks) and approval is configurable. Incident response is included with CyberCX and not included with Darktrace.
How does CyberCX pricing compare to Darktrace?
CyberCX pricing: Custom-quoted pricing. Darktrace pricing: Not published. Reviewers report pricing in the upper market segment.. Watch for with CyberCX: Microsoft Defender XDR and Azure Sentinel licenses are customer-purchased prerequisites, not included in the managed SOC fee; Microsoft security stack must be built, tuned, and configured to CyberCX standards before monitoring can begin, adding weeks to months of onboarding. Watch for with Darktrace: Full coverage (endpoint, cloud, email, OT) requires multiple separate modules that increase total cost significantly; High false positive rates require internal analyst time for tuning despite the MDR service.