Cipher vs Truesec
Cipher and Truesec are both Services firms that work with your existing tools. Cipher targets Mid-market and Enterprise organizations, while Truesec serves Mid-market and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 5 for Truesec (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Cipher and Truesec are both Services firms that work with your existing tools. Cipher targets Mid-market and Enterprise organizations, while Truesec serves Mid-market and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 5 for Truesec (Endpoint, Cloud, SaaS, Identity, Network).
Truesec offers broader coverage (5 surfaces vs. 0). Cipher may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | Nordic enterprises wanting the largest regional SOC with local language support |
| Price | Custom quote | Not published |
| Response authority | 0/6 actions · Approval required | 5/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Nordic enterprises wanting the largest regional SOC with local language support
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | TruesecTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | Microsoft DefenderCrowdStrikeSentinelOnePalo Alto Cortex |
| SIEM integrations | None listed | Microsoft SentinelCrowdStrike Falcon LogScaleSplunk |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | Not offered | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Fixed fee per endpoint. No log volume or retention surcharges. No public pricing for any tier. |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | No public pricing for any tier, requires sales engagement for any estimate. IR is a separate retainer on Core and Enterprise, only Black includes it. US customers may get a different experience since bulk of 350+ specialists are in Europe |
| Data portability | Partial | Partial |
| Contract terms | Custom, xMDR Services, xMDR Platform | Annual, Multi-year |
| Channels | Portal | PortalEmailPhoneTeamsSlack |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEuropeLATAM | EuropeNorth America |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | 72 hours for Core and Enterprise. Black tier not disclosed. |
| Industry focus | HealthcareProfessional ServicesPayments | Financial ServicesGovernmentHealthcareEnergyCritical Infrastructure |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | Effectively unrateable. No public reviews on G2, PeerSpot, or Gartner Peer Insights. Not in Forrester Wave or Gartner MQ for MDR. No Reddit mentions. Strong Nordic reputation based on vendor claims and partner references (EY, Microsoft MISA), but impossible to validate through independent peer feedback. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | ISO 27001ISO 9001ISO 14001MISA (Microsoft Intelligent Security Association) |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | ISO 27001ISO 9001ISO 14001 |
| Founded | – | 2005 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | Included in fixed fee, no log volume or retention surcharges. Specific retention periods not disclosed. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and Truesec?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). Truesec is a Services firm that is technology-agnostic (works with your existing tools). Cipher covers 0 attack surfaces in base pricing vs. 5 for Truesec.
How do Cipher and Truesec differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. Truesec supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Cipher pricing compare to Truesec?
Cipher pricing: Not published. Truesec pricing: Custom-quoted pricing. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with Truesec: No public pricing for any tier, requires sales engagement for any estimate; IR is a separate retainer on Core and Enterprise, only Black includes it.
Should I choose Cipher or Truesec?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose Truesec if: nordic enterprises wanting the largest regional SOC with local language support. Cipher is not ideal for buyers that need public MDR pricing before sales. Truesec is not ideal for uS-based organizations wanting a fully staffed local SOC (bulk of specialists in Europe).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.